When I came in.I was greeted with a smile from the fellow There were 3 ladies in front of me.About 5 minutes later 2 lady co workers walk through the door with bags of fast food.The older darker hair lady ,was so damn rude to the younger guy working alone.She blurted out .Why did you start slicing the meat.I blurted out,Why kind of co worker treats her co worker like that.The younger lady gloved up and started making the sandwiches for the two ladies in front of me.The entire time I had to listen to the whole medical history of the people who were in front of me, talking to the older lady.She didn't lift a finger to help.Just kept running her mouth,on and on about medical stuff.Bread was hard.Veggies and meat were ok.I won't go back to this location.It tok so long to get my sandwich, because they just wouldn't shut up,
Atmosphere: 1
Food: 2
Service: 2
kathy c
First of all, ordered online with a gift card. Charged the remaining to my credit card. It to the entire $27 for 2 sandwiches from my credit card. Called, said nothing could do about it. Go pick up sandwiches, asked for curbside service, but they ignored us so had to go in. Then get sandwiches home, once sandwich right, but other sandwich is chicken teriyaki when I ordered a Philly with bacon and avocado. Boy argued that he had no orders like that but my receipt clearly showed exactly what I ordered. Final he begrudgingly said well you can bring it back if it's not bitten, it wasn't and bring the receipt. Still waiting now for them to get it right. This was a total waste of $27 because it made our meal very inevitable. The meat on my husband's sandwich was so tough and dry he couldn't eat it. Still waiting for my sandwich, standing inside and not one apology and no one is hurrying. I'll finish this when I get my sandwich if ever and get home with it. Oh this is ridiculous. I'm gonna give up and eat the damn dry thing but the out onions and peppers on it when I ordered it without. The bacon was child and had not been crisped in the microwave. I ordered sliced avocado and got an unappetizing glob of mashed up avocado. Bread is so tough I can't get my teeth through it. Subway never again
Atmosphere: 1
Food: 1
Service: 1
Richard Boyd
Maybe leave the tipping up to customers.. That's the customers decision, not just adding it to the charge. If that's legal? I honestly apologize, I'll just say it felt uncomfortable. Me an my spouse chose to say nothing upon being cashed out. But just feel different, if that's viewed ok..
Bailey Perryman
I usually don’t have a good experience at subway but lacy did a great job will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
matthew VanWinkle
Had a large door dash here about 2 weeks ago didn't have the food ready that was paid for had to wait an extra 30 minutes when I told the staff I would be delivering the order they acted like they didn't want to do there
Atmosphere: 1
Food: 3
Service: 2
Nikki Quinn
Favorite Subway to go to in Ashland! Great service and great food all the time.
Atmosphere: 5
Food: 5
Service: 5
Pam Watts
I have been to this Subway many times as it is close to work. On more than one occasion I have been told they couldn't wait on me because of online order. I get that these need to be completed too, but I think it's bad business to turn down a walk in customer. It tells me they need more help at this location.
Parking: They have plenty of parking for the customers they wont wait on.
Service: 1
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Dustin Siders
Sandwich was messed up, it was not made properly, I didn't receive my drink or cookies, and been trying to call for almost a half hour with no answer after being put on hold for 10
Food: 1
Service: 1
Jaden Gillum
Jake was so sweet!. Very quite and soft spoken but he is great!. I’ve never had an issue coming here. They are usually pretty quick with my order whether it’s in person or by phone. It’s always great customer service.
The guy working was on his subway game, making it a good experience with good service and usually not a fan myself of their food but we were happy with our meal that
Atmosphere: 5
Food: 5
Service: 5
Lucinda Moore
Great place for sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cold Cut Combo
Tamara France
LOVE IT!
Dietary restrictions: Everything is kept separate
Parking: Off street, safe!
Kid-friendliness: Kids meals available
Wheelchair accessibility: Ramp available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Oscar Ibarra
The manager today made a very professional and clean and friendly honestly I’ve been too multiple subways but this one is amazing did I mention how clean it was the bathroom felt like home Monday April 1st is the day I chose this to be my everyday subway amazing
Atmosphere: 5
Food: 5
Service: 5
Melody Dalton
Happy to know Lacy, store manager has taken over and really helped bring Subway back to what it stands for. She is extremely kind.
Good food
Atmosphere: 5
Food: 5
Service: 5
When I came in.I was greeted with a smile from the fellow
There were 3 ladies in front of me.About 5 minutes later 2 lady co workers walk through the door with bags of fast food.The older darker hair lady ,was so damn rude to the younger guy working alone.She blurted out .Why did you start slicing the meat.I blurted out,Why kind of co worker treats her co worker like that.The younger lady gloved up and started making the sandwiches for the two ladies in front of me.The entire time I had to listen to the whole medical history of the people who were in front of me, talking to the older lady.She didn't lift a finger to help.Just kept running her mouth,on and on about medical stuff.Bread was hard.Veggies and meat were ok.I won't go back to this location.It tok so long to get my sandwich, because they just wouldn't shut up,
Atmosphere: 1
Food: 2
Service: 2
First of all, ordered online with a gift card. Charged the remaining to my credit card. It to the entire $27 for 2 sandwiches from my credit card. Called, said nothing could do about it. Go pick up sandwiches, asked for curbside service, but they ignored us so had to go in. Then get sandwiches home, once sandwich right, but other sandwich is chicken teriyaki when I ordered a Philly with bacon and avocado. Boy argued that he had no orders like that but my receipt clearly showed exactly what I ordered. Final he begrudgingly said well you can bring it back if it's not bitten, it wasn't and bring the receipt. Still waiting now for them to get it right. This was a total waste of $27 because it made our meal very inevitable. The meat on my husband's sandwich was so tough and dry he couldn't eat it. Still waiting for my sandwich, standing inside and not one apology and no one is hurrying. I'll finish this when I get my sandwich if ever and get home with it. Oh this is ridiculous. I'm gonna give up and eat the damn dry thing but the out onions and peppers on it when I ordered it without. The bacon was child and had not been crisped in the microwave. I ordered sliced avocado and got an unappetizing glob of mashed up avocado. Bread is so tough I can't get my teeth through it. Subway never again
Atmosphere: 1
Food: 1
Service: 1
Maybe leave the tipping up to customers.. That's the customers decision, not just adding it to the charge. If that's legal? I honestly apologize, I'll just say it felt uncomfortable. Me an my spouse chose to say nothing upon being cashed out. But just feel different, if that's viewed ok..
I usually don’t have a good experience at subway but lacy did a great job will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Had a large door dash here about 2 weeks ago didn't have the food ready that was paid for had to wait an extra 30 minutes when I told the staff I would be delivering the order they acted like they didn't want to do there
Atmosphere: 1
Food: 3
Service: 2
Favorite Subway to go to in Ashland! Great service and great food all the time.
Atmosphere: 5
Food: 5
Service: 5
I have been to this Subway many times as it is close to work. On more than one occasion I have been told they couldn't wait on me because of online order. I get that these need to be completed too, but I think it's bad business to turn down a walk in customer. It tells me they need more help at this location.
Parking: They have plenty of parking for the customers they wont wait on.
Service: 1
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Sandwich was messed up, it was not made properly, I didn't receive my drink or cookies, and been trying to call for almost a half hour with no answer after being put on hold for 10
Food: 1
Service: 1
Jake was so sweet!. Very quite and soft spoken but he is great!. I’ve never had an issue coming here. They are usually pretty quick with my order whether it’s in person or by phone. It’s always great customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The guy working was on his subway game, making it a good experience with good service and usually not a fan myself of their food but we were happy with our meal that
Atmosphere: 5
Food: 5
Service: 5
Great place for sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cold Cut Combo
LOVE IT!
Dietary restrictions: Everything is kept separate
Parking: Off street, safe!
Kid-friendliness: Kids meals available
Wheelchair accessibility: Ramp available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The manager today made a very professional and clean and friendly honestly I’ve been too multiple subways but this one is amazing did I mention how clean it was the bathroom felt like home Monday April 1st is the day I chose this to be my everyday subway amazing
Atmosphere: 5
Food: 5
Service: 5
Happy to know Lacy, store manager has taken over and really helped bring Subway back to what it stands for. She is extremely kind.
Atmosphere: 5
Food: 5
Service: 5
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