Dairy Queen Grill & Chill
610 Knox St, Barbourville
(606) 546-6322
Recent Reviews
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Big thank you to the folks that treat my Dad like royalty here one cup of hot water🤷🏻♂️ at a time!❤️
Atmosphere: 5
Food: 5
Service: 5
What can I say about 10 years ago 5 this place was clean and loved going , small town it's about all they have , if you go in the place your feet sticks to the floor , you can look at the behind the counter and restrooms disgusting, the behind the counter looked like nonone cleaned in 5 years the people cooking was sweaty wearing t shirts wet with sweat never have I ever seen a restaurant like this food is unheard of if your ordering reals food , cannot eat taste like cardboard, called the owner she made excuses said they pass inspection with flying colors and the dogs and people that come in think they own the place and that is why it stinks like them and the people work there keep the place spotless lol she must never go in there but says she's there 40 hours a week , walk in take a pic stay a while hopefully the Headquarters will shut this place down , it's beyond help
Atmosphere: 1
Food: 1
Service: 1
Writing reviews after going on a Michigan to New Mexico Midwest Road Trip. This place was one of the lowest quality customer service and quality experiences I have had along with McDonald's and Papa John's nearby. I called ahead of time and the phone system clearly doesn't work, bad service straight up!
Would recommend stronger service protocols!
Atmosphere: 1
Food: 1
Service: 1
Staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
I got a cone and it was completely melted and the bottom of the cone was soggy and dripping ice cream I had to throw it away it wasn’t edible and I called to complain about it and was meet with very poor customer service and a very rude person on the other line he didn’t have professionalism and told me “it does that” when you mess up you fix it don’t just say yeah that happens. Do better
Atmosphere: 1
Food: 1
Service: 1
This place is very good and would recommend it very nice and clean place good job employees
Atmosphere: 5
Food: 5
Service: 4
Excellent place very organized and very quick service the breakfast platter is always banging!!
Atmosphere: 5
Food: 5
Service: 5
Love a lot on their menu, especially the back yard burgers.
Atmosphere: 4
Food: 5
Service: 4
Can't beat this Dairy Queen
Atmosphere: 5
Food: 5
Service: 5
Shorted bacon and then was told that I was lying when I called them out, never going back. Honestly, thanks! I need to drop fast food anyway.
Restaurantji Recommends
I stopped in on 1 April to get an ice cream. I went to the ladies room before ordering. The restroom was so filthy that I left without using the facilities or ordering any food. It did not look like freshly made filth. This had been there for a while. I shudder to think what the kitchen looks like.
Atmosphere: 1
Ordered the cookie crunch dipped ice cream. Not to shabby would get it again
Atmosphere: 5
Food: 5
Service: 5
Food and ice cream are typically pretty good.
Service is usually alright.
Atmosphere: 4
Food: 5
Service: 4
Service is fast and the food and treats are always fresh and made to order. The store is clean with plenty of seating with space between tables to have a good area for the family or group outing that is not crowded by other customers. The atmosphere is very chill and laid back. A good place for a casual business meeting or someone looking for a quiet place to work from their laptop. Good food, good treats and good coffee makes this spot a go-to for any occasion. In my opinion definitely worth a visit for a sit down meal or an on the go pick-up. This Dairy Queen can serve whatever purpose you need and do it right.
Atmosphere: 5
Food: 5
Service: 4
The burgers always taste like they outta the microwave and the ppl that work there are always zoned out
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger
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