Delays and bad service abound. I called this place ahead of time and had a similar experience to the nearby McDonalds. Staff did know about the cheapest option that I was considering purchasing, but were relatively slow to respond. I would not recommend this place along with other fast food restaurants in the town. It does a disservice to KFC's normally good brand quality.
Atmosphere: 1
Food: 1
Service: 2
Jessie Aguila
Horrible food. The coworker in the back want to talk rude about me asking for a fresh fries cuz my were hard and old. And was a bad visit all around which is Horrible. So ya and not to mention my famous bowl barley had gravy so had to ask them for more gravy.
Atmosphere: 1
Food: 1
Service: 1
Kip Sears
Hadn't had kfc in a minute. And was expecting that old fashion chicken taste, unfortunately the exact opposite was true , it was agreasy nasty mess. Frys were greasy and soggy. Was hoping for the old time taste and ended up throwing it in the trash . Never again.
Food: 1
Service: 1
Bev Marcum
Excellent stop for food. Order was hot and correct.
Danny Angel
I've never been disrespected as much as I was today at the Barourville,ky store,,my wife had stopped in there earlier in the week and bought a 10 piece chicken dinner and only received 8 pieces and only one breast,called them to tell about the mistake and manager said no problem I'll write your name down and stop in sometime and pickup a 10 piece bucket,,so today ( father's day ) we decided to pick it up to go with the rest of our father's day dinner,,i go to pick it up and the girl at the register was so nice it was the lady in the back that was rude,when asked about our chicken bucket she was so rude and everyone could hear her,then she fixes the bucket and brings it up and slings it on the counter without saying anything to anyone, the girl at register comes back and apologized to me for the extra 5 minutes I had to wait because the woman that brought the bucket up didn't tell me it was my order and just left me standing..
Fred Thomas
Never eat there again last two times I went there the food was not good at all,this time I got the popcorn chicken it was so hard I couldn’t eat it must’ve been there all day long and the Coleslaw was like water
Atmosphere: 5
Food: 1
Service: 5
Racing Noob30
I went there and the food was garbage massive garbage i can’t believe what KFC has become suck a disappointment
Atmosphere: 1
Food: 1
Service: 1
Jeff C
The website lies any says until when that's a lie. I was there a 850 pm on a Monday and it was closed.
Atmosphere: 5
Food: 5
Service: 1
Amy Lane
Sad they hate animals so much and can’t help defenseless animals.Cats and dogs are beings to,they want to eat just like you! They didn’t chose to be homeless but they are and they deserve a good meal to! To tell people they can’t help these babies and even relocate them is sick. Cruelty to animals is a crime and I will never eat or support this location again! How about you sit outside all alone,scared and hungry and we the people who care will walk right past you and say nope sorry,how would you idiots feel.Shame on you😡
Eva Bays
For the price, need to have pieces of ? to be bigger. It's a shame you pay more & get a lot less. Without the bar & printed coupons ( don't do electronic digital) I don't purchase as much.
Doesn't matter how you order you are going to wait a minimum of 15 minutes on your food. Kfc at this location is horrible. They say you're waiting on chicken and they bring you old meat that's been done for hours.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Mcintosh-Minton
No Senior Citizens discount when asked and denied. All other locations across the United States will give the discount, but not Barbourville Ky. Chicken was not done either.
Dietary restrictions: Would not exchange mashed potatoes for green beans, dietary reasons.
Atmosphere: 5
Food: 1
Service: 1
Salih Grahić
I don’t think it’s the employees but KFC has lost it’s quality. Overpriced mediocre food that is soggy as soon as it cools off. I ate at several different KFC’s and all same awful food. Chicken strips had flour on them and chicken wasn’t even cooked all the way, my kid had stomach ache afterwards. Food is overpriced, I recommend using app to order food you get much better deals and discount. Barbourville location staff is super friendly but food needs upgrades.
Atmosphere: 3
Food: 1
Service: 4
the ma5ter
Please bring liver back in Barbourville they were my
Delays and bad service abound. I called this place ahead of time and had a similar experience to the nearby McDonalds. Staff did know about the cheapest option that I was considering purchasing, but were relatively slow to respond. I would not recommend this place along with other fast food restaurants in the town. It does a disservice to KFC's normally good brand quality.
Atmosphere: 1
Food: 1
Service: 2
Horrible food. The coworker in the back want to talk rude about me asking for a fresh fries cuz my were hard and old. And was a bad visit all around which is Horrible. So ya and not to mention my famous bowl barley had gravy so had to ask them for more gravy.
Atmosphere: 1
Food: 1
Service: 1
Hadn't had kfc in a minute. And was expecting that old fashion chicken taste, unfortunately the exact opposite was true , it was agreasy nasty mess. Frys were greasy and soggy. Was hoping for the old time taste and ended up throwing it in the trash . Never again.
Food: 1
Service: 1
Excellent stop for food. Order was hot and correct.
I've never been disrespected as much as I was today at the Barourville,ky store,,my wife had stopped in there earlier in the week and bought a 10 piece chicken dinner and only received 8 pieces and only one breast,called them to tell about the mistake and manager said no problem I'll write your name down and stop in sometime and pickup a 10 piece bucket,,so today ( father's day ) we decided to pick it up to go with the rest of our father's day dinner,,i go to pick it up and the girl at the register was so nice it was the lady in the back that was rude,when asked about our chicken bucket she was so rude and everyone could hear her,then she fixes the bucket and brings it up and slings it on the counter without saying anything to anyone, the girl at register comes back and apologized to me for the extra 5 minutes I had to wait because the woman that brought the bucket up didn't tell me it was my order and just left me standing..
Never eat there again last two times I went there the food was not good at all,this time I got the popcorn chicken it was so hard I couldn’t eat it must’ve been there all day long and the Coleslaw was like water
Atmosphere: 5
Food: 1
Service: 5
I went there and the food was garbage massive garbage i can’t believe what KFC has become suck a disappointment
Atmosphere: 1
Food: 1
Service: 1
The website lies any says until when that's a lie. I was there a 850 pm on a Monday and it was closed.
Atmosphere: 5
Food: 5
Service: 1
Sad they hate animals so much and can’t help defenseless animals.Cats and dogs are beings to,they want to eat just like you! They didn’t chose to be homeless but they are and they deserve a good meal to! To tell people they can’t help these babies and even relocate them is sick. Cruelty to animals is a crime and I will never eat or support this location again! How about you sit outside all alone,scared and hungry and we the people who care will walk right past you and say nope sorry,how would you idiots feel.Shame on you😡
For the price, need to have pieces of ? to be bigger. It's a shame you pay more & get a lot less. Without the bar & printed coupons ( don't do electronic digital) I don't purchase as much.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Very clean and good food and service
Doesn't matter how you order you are going to wait a minimum of 15 minutes on your food. Kfc at this location is horrible. They say you're waiting on chicken and they bring you old meat that's been done for hours.
Atmosphere: 1
Food: 1
Service: 1
No Senior Citizens discount when asked and denied. All other locations across the United States will give the discount, but not Barbourville Ky. Chicken was not done either.
Dietary restrictions: Would not exchange mashed potatoes for green beans, dietary reasons.
Atmosphere: 5
Food: 1
Service: 1
I don’t think it’s the employees but KFC has lost it’s quality. Overpriced mediocre food that is soggy as soon as it cools off. I ate at several different KFC’s and all same awful food. Chicken strips had flour on them and chicken wasn’t even cooked all the way, my kid had stomach ache afterwards. Food is overpriced, I recommend using app to order food you get much better deals and discount. Barbourville location staff is super friendly but food needs upgrades.
Atmosphere: 3
Food: 1
Service: 4
Please bring liver back in Barbourville they were my
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mashed Potatoes, Fried Chicken
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