Pizza Hut
$ • Pizza, Chicken Wings
Hours:
1049 US-25 E, Barbourville
(606) 546-2311
About Pizza Hut
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Pizza Hut Reviews
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This place is nasty. The manager is rude and looks like she hasnt bathed or put on clean clothes in a week. The cheese sticks were doughy and way too salty. The cook kept messing with his nose while cooking. The toilet had poop on the seat. They over charge and get rude when you ask why your order was double. There's no menu. They say you have to look online. But dont honor the online price. We order 3 things That were on the 7$ special. It should have been 21$ it was 40.70....read full review
As i sit at the window for 20 minutes for my food I ordered an hour & a half ago which was supposed to be delivered … but never came…this sucks! No one’s even came to the window. There’s a line behind me too. The woman who took my order was EXTREMELY rude as well. This has to be the worst experience I’ve ever personally had & my very first bad review. When I ordered she said it’d take 35 minutes. Not now 2 hours later. … (still no one has came to the window & they...read full review
As i sit at the window for 20 minutes for my food I ordered an hour & a half ago which was supposed to be delivered … but never came…this sucks! No one’s even came to the window. There’s a line behind me too. The woman who took my order was EXTREMELY rude as well. This has to be the worst experience I’ve ever personally had & my very first bad review. When I ordered she said it’d take 35 minutes. Not now 2 hours later. … (still no one has came to the window & they...read full review
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Pizza Hut in Barbourville has had a mix of experiences, with some visits being good and others being poor. The food quality and service seem to be inconsistent, and the restaurant has been on a steady decline lately. However, a recent visit was a pleasant surprise.
The exterior of the restaurant may look old, but the interior is nicely maintained. The staff were friendly and helpful, providing suggestions from the menu. The food, including the new pizza melt, supreme pan pizza, and cheese sticks, was delicious and cheesy. Prices were reasonable, and the overall dining experience was positive.
Despite the good food and service, there were a few areas for improvement. The restaurant lacked menus, requiring customers to use their phones to view the menu. The floors also needed more attention, with some messes left behind. Additionally, the ice machine was not working during the visit.
Recent reviews highlight some negative experiences, with complaints about cleanliness and staff attitude. Customers mentioned the cheese sticks being doughy and too salty, and the pizza tasting worse than a frozen pizza. There were issues with overcharging, and the online menu and prices were not honored. The restaurant also lacked fountain drinks and ice during some visits. Long wait times and unprofessional behavior from staff have been noted. However, some customers noted that their orders were correct and ready on time, with friendly cashiers and good service, encouraging return visits.
Overall, Pizza Hut in Barbourville offers a mixed experience. While the food is generally good, the inconsistency in service and maintenance issues can be frustrating. Still, friendly staff and delicious menu items make it a place worth trying, especially for those craving a taste of the classic pizza chain.