Captain D's
2634 Scottsville Rd, Bowling Green
(270) 781-3485
Recent Reviews
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The manager doesn’t need to be mad when I call ahead of time to try to make sure I don’t over whelm them with an order and they be mad I try to call it in. I’m trying to help you not be doing to much im trying to call ahead of time to make sure you aren’t gonna be hit with too much I’m helping you don’t get mad
Atmosphere: 1
Food: 1
Service: 1
Don't order that catfish that catfish is disgusting you'll be throwing up and upset stomach Don't buy that damn catfish in a young boy in the back cooking the food is rude but that young girl in the front taking order she was nice
Atmosphere: 1
Food: 1
Service: 1
I did an order online for pickup. I picked it up and when I got back to my truck, I realized we were missing almost $12 worth of stuff. I'm a truck driver and borrowed a car to go pick it up. I couldn't go back to get what was missing and I was told they couldn't refund my card since I placed the order online.
Prices are inflated.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hush Puppies
Fish and hush puppies weren't as fresh as I had hoped.
Atmosphere: 5
Food: 4
Service: 5
Walked in an we were immediately given attitude by the woman at the register. Made us lose our appetite and leave instead of ordering.
Service: 1
Not sure if they just don’t have staff, but waiting at the ordering menu for 5 minutes before they took my order. Then another 15-20min to get my food with only 3 cards in front of me. Horribly slow service…..
Atmosphere: 2
Food: 3
Service: 1
However: a door dash or other delivery person shouldn't have to get in the regular customer line to pick up an order. I stood to the side for several minutes, phone and order bag in hand/visible, waiting for someone to acknowledge me. I know they were busy and I didn't want to holler out or wave my phone at somebody or stick it in their face as I've heard some dashers do. But there was someone running out orders, whom I'd hoped would see that I was waiting for such. We are on time limits and can get contract violations even if we "tell" the app that the place is busy. I finally gave up and got in the line which by then had dwindled down.
Worst service I have ever had
Old oil;greasy !
Burnt cold fries !
Sour coleslaw !
Every table dirty !
Floor absolutely filthy !
Employee on phone instead of cleaning anything !
We won’t go back !
We only ordered one meal because it was so filthy !
I should have taken pics; this place should be inspected!
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Hush Puppies, French Fries, Coleslaw
Restaurantji Recommends
Drive-thru extremely slow, took almost half an hour to get food after ordering and several cars ahead, all waiting like us.
Vegetarian options: Not vegetarian friendly.
Food: 4
Service: 2
Recommended dishes: Deep Fried White Fish, Coleslaw, Fried Okra
Clean bathrooms ,
Atmosphere: 4
Food: 4
Service: 4
"It's free if we don't offer either of these deals to you" they do not honor this at the scottsville road location unless they have old shrimp or hush puppies. Also poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Food was ok. The rice was hard and got it replaced. It seemed like it put out the people that worked there to cook fresh rice. Restaurant needs remodeled, paint is peeling, cobwebs. Not your grandparents Captain D’s anymore
Atmosphere: 2
Food: 3
Service: 2
Corn was overcooked. I ordered 3 piece catfish meal but received the battered fish.
Food: 1
Service: 3
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