Chuck E. Cheese
$$ • Pizza
Hours:
2625 Scottsville Rd, Bowling Green
(270) 842-3861
About Chuck E. Cheese's
Customers' Favorites
Chuck E. Cheese's Reviews
Ratings
Menu


Hours
Monday | 11AM - 9PM |
Tuesday | 11AM - 9PM |
Wednesday | 11AM - 9PM |
Thursday | 11AM - 9PM |
Friday | 11AM - 9PM |
Saturday | 10AM - 10PM |
Sunday | 11AM - 9PM |
Chuck E. Cheese, a classic family entertainment venue, offers a mixed experience for visitors. The restaurant generally caters well to children, with a variety of new games and activities. Many reviews mention the kid-friendliness of the place, highlighting that there are games for kids to play that they will love, suitable for all ages. However, the quality of customer service can vary.
One customer shared that their little girl loves this place, noting the nice people who work there. While the food isn't great and can be expensive, the customer chooses to bring their daughter so she can have as much fun as she wants. Another customer celebrated their child's 6th birthday party at Chuck E. Cheese, praising the staff and pricing. They mentioned a helpful party assistant and gave a 5-star rating, though they suggested allowing tips by card to make it easier for customers to reward good service.
In contrast, a third customer had a negative experience. They reported a new manager, Lendon, behaving unprofessionally, writing on a customer's plate and discarding homemade lemonade despite being informed of health needs. The customer also observed the manager treating staff poorly. However, they praised the efforts of two younger staff members, Noah and Susie, who were apologetic and tried to ensure satisfaction.
Overall, the reviews of Chuck E. Cheese paint a mixed picture, with the restaurant providing a fun and engaging environment for children, especially highlighted by the trampoline area and interactive games. However, the quality of customer service and management continues to be inconsistent.