I always order my coffee from dunkin'. But recently they have been slipping. I usually order a XL coffee to get me through my day, but today they gave me a medium!! They weren't busy so I don't understand the confusion
Food: 2
miranda Floyd
The place is very dirty an also has roaches in the store. The order is always wrong with the drinks. Will not be going back here...
Olivia Wilson
Can we just pleassse train people how to make an actual drinkable beverage. I order a caramel latte everytime and it’s always either really good or literally inconsumable. Today I actually went back through for a remake and they took the original beverage through the window and gave me back the exact same cup. Not only is this unsanitary but the drink also tasted worse than before.
Atmosphere: 1
Food: 1
Service: 1
tyler smith
Came here on Thanksgiving and got my food on Christmas.
Atmosphere: 1
Food: 3
Service: 1
Heidi Shank
This is our 3rd Saturday coming here since our child is going to WKU Super Saturdays and last week and this week have been horrible. Order is wrong, forgetting stuff and to top it off WHEN WE ASKED FOR THE MILITARY DISCOUNT THEY OFFER OUR PRICE ACTUALLY WENT UP!!! When we asked why they didn’t know why… if you use a military discount you can’t order their meal deals!
Atmosphere: 2
Food: 3
Service: 1
Maddie Wills
They were very nice when I had something wrong with my food and exchanged it for me! Great service thank you :) Coffee is always great and any time it wouldn't be they're always very kind about helping us!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Doughnut, Bacon Egg and Cheese
Owen Harper
This location almost always messes up my order. They are slow and often see them goofing off with one another instead of trying to get the orders out in time. I do my best to avoid this location if at all possible.
Atmosphere: 2
Food: 3
Service: 1
CT S
SHRINKFLATION ALERT!!! The size of their doughnuts and filling have shrunk but prices are the same or higher. #CorporateGreed? I will go to Great American Doughnuts down the street moving forward as their doughnuts are the same size, price, and quality.
Food: 1
Service: 1
jessica fife
The worst place to get coffee in town!! Might as well close because no one wants to work. Sat in drive through window for 10 mins for two coffees tonight watched them be on their phones and just chilling . And act dumb about asking for our coffees . This place is horrible
Atmosphere: 1
Food: 1
Service: 1
Veronica Portillo
I know the Dunkin lines can always get long, especially when there was a coupon for National Coffee Day. I opt for the drive thru pickup but since it was long I came inside to grab my drink per usual when I’m in the area. I’ve been blessed to have JR there each of the few times I’ve came in to get my drink when the lines have been long and he always has a smile on his face and is polite no matter how busy they get. My drink was made perfectly and I couldn’t be more grateful for the service I received and have received many times before. This man deserves a raise and is such a hard worker. Thank you!
I downloaded the app today because it said free drinks for two weeks. And when I asked if the frozen drinks were available I was told no by the manager and then received the wrong drink. But I stepped outside and put my order in through the app and the drink was free. Not sure why I was told by the manager it was only hot and cold drinks but they definitely are and y'all should download the app for free drinks for your first 2 weeks
Brycen McCabe
Terrible service, manager, and product. They don't even have their phones plugged in
Atmosphere: 1
Food: 1
Service: 1
Heather Graves
Super busy but usually a good experience
Atmosphere: 4
Food: 5
Service: 3
Tiana Morris
My medium.iced latte had minimal espresso. It tasted like cereal milk more than it did coffee.
I always order my coffee from dunkin'. But recently they have been slipping. I usually order a XL coffee to get me through my day, but today they gave me a medium!! They weren't busy so I don't understand the confusion
Food: 2
The place is very dirty an also has roaches in the store. The order is always wrong with the drinks. Will not be going back here...
Can we just pleassse train people how to make an actual drinkable beverage. I order a caramel latte everytime and it’s always either really good or literally inconsumable. Today I actually went back through for a remake and they took the original beverage through the window and gave me back the exact same cup. Not only is this unsanitary but the drink also tasted worse than before.
Atmosphere: 1
Food: 1
Service: 1
Came here on Thanksgiving and got my food on Christmas.
Atmosphere: 1
Food: 3
Service: 1
This is our 3rd Saturday coming here since our child is going to WKU Super Saturdays and last week and this week have been horrible. Order is wrong, forgetting stuff and to top it off WHEN WE ASKED FOR THE MILITARY DISCOUNT THEY OFFER OUR PRICE ACTUALLY WENT UP!!! When we asked why they didn’t know why… if you use a military discount you can’t order their meal deals!
Atmosphere: 2
Food: 3
Service: 1
They were very nice when I had something wrong with my food and exchanged it for me! Great service thank you :)
Coffee is always great and any time it wouldn't be they're always very kind about helping us!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Doughnut, Bacon Egg and Cheese
This location almost always messes up my order. They are slow and often see them goofing off with one another instead of trying to get the orders out in time. I do my best to avoid this location if at all possible.
Atmosphere: 2
Food: 3
Service: 1
SHRINKFLATION ALERT!!! The size of their doughnuts and filling have shrunk but prices are the same or higher. #CorporateGreed? I will go to Great American Doughnuts down the street moving forward as their doughnuts are the same size, price, and quality.
Food: 1
Service: 1
The worst place to get coffee in town!! Might as well close because no one wants to work. Sat in drive through window for 10 mins for two coffees tonight watched them be on their phones and just chilling . And act dumb about asking for our coffees . This place is horrible
Atmosphere: 1
Food: 1
Service: 1
I know the Dunkin lines can always get long, especially when there was a coupon for National Coffee Day. I opt for the drive thru pickup but since it was long I came inside to grab my drink per usual when I’m in the area. I’ve been blessed to have JR there each of the few times I’ve came in to get my drink when the lines have been long and he always has a smile on his face and is polite no matter how busy they get. My drink was made perfectly and I couldn’t be more grateful for the service I received and have received many times before. This man deserves a raise and is such a hard worker. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady who is taking orders is soo rude.
Atmosphere: 5
Food: 5
Service: 1
I downloaded the app today because it said free drinks for two weeks. And when I asked if the frozen drinks were available I was told no by the manager and then received the wrong drink. But I stepped outside and put my order in through the app and the drink was free. Not sure why I was told by the manager it was only hot and cold drinks but they definitely are and y'all should download the app for free drinks for your first 2 weeks
Terrible service, manager, and product. They don't even have their phones plugged in
Atmosphere: 1
Food: 1
Service: 1
Super busy but usually a good experience
Atmosphere: 4
Food: 5
Service: 3
My medium.iced latte had minimal espresso. It tasted like cereal milk more than it did coffee.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagel
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