We usually order 1x wk from this establishment. Every time I walk in they always welcome everyone in. Their food is always fresh and hot. The lady manager was very nice when I asked if they were hiring. Thanks to the employees and managers that work at this store! I hope y’all’s continue being Amazing!
Atmosphere: 5
Food: 5
Service: 5
Bridgette Wilson
Horrible experience. Waited 45 minutes past when order was supposed to be done and found out that it wasn’t even started yet. This has happened multiple times. Absolutely ridiculous
Atmosphere: 1
Service: 1
Ethan Ditzer
The youngster run the counter was rudely dismisive and not helpful. When I had a complaint with one of my items not prepared properly.
Service: 1
Chadwick Duncan
Always ready when I call ahead and I've found all the staff to be pleasant and nice. Pizza and wings are delicious.
Sheila Fugate
The food was fresh and hot its was great after a very long day of work thanks it was well needed
Food: 5
Service: 5
Alec Ullman
I ordered two pizzas. One of the pizzas was incorrect. I asked if I could recieve a credit for said pizza. The man mumbled into the phone while talking with someone else. Eventually he said a credit was applied to my account, but I cannot really say if there is indeed a credit because it kinda seemed it was said so the phone call would end after not being able to completely understand him.
Atmosphere: 2
Food: 2
Service: 1
Jill Sparks
I always have mixed emotions about this place, sometimes the service and orders are accurate, sometimes they are not. I was once even told I would get a $15 credit for my inconvenience. Didn't happen. This is the Latonia Domino's, not Burlington.
Food: 5
Service: 3
Natalie Flores
Terrible service and long wait time for no reason
Atmosphere: 1
Food: 1
Service: 1
Abdullah T
DO NOT GO HERE! This is hands down the worst Domino’s experience I’ve ever had. I placed an order and waited 15 minutes before going in to check — the guy tells me it’ll be ready in 10 minutes. I waited another 20+ minutes, only to find out he hadn’t even started working on it. Meanwhile, he wasn’t preparing any pizzas at all (as clearly shown in the pics I took), and just stood around doing nothing.
Another customer, a young woman, also waited so long that she gave up and asked for a refund. Something was seriously off — the employee was moving slowly, seemed completely out of it, and honestly looked like he was high or on something.
Avoid this place at all costs. If you value your time, your patience, and decent customer service, go literally anywhere else
Aaron Hoover
How do you forget to cut the pizza? Other than that it looks fine but how do you forget to cut the pizza?
They always get youre order right wich is awsome considering we all know how door dash is. The food is good and the staff has always been helpfull whenever ive ever had an issue and the delivery drivers have always been nice plus the price aint bad
Tristan Lo
Terrible customer service all the times I ordered from here pizza has been paper thin even though I ordered normal style, only this location is horrible other locations actually make good pizza, never ordering again.
Dylan
Only good dominos around
Vicky Paskal
The manager is very rude, almost like a bully when I asked the cashier why they didn’t tell me about their special. She butted in and said if we tell everyone about our special, we won’t have a Domino’s Pizza will close down and we won’t have a job.!!!! Very unprofessional !
jonnyboitellem
I have ordered the same meal from there every time but today I go in and the lady tells me I can't order what I order, she then started yelling at her co worker for allowing it. Then I tried defending him, saying I was more than happy to the pay the difference because I never thought I wasn't paying in full, she then told me she wasn't going to argue with me that it wasn't about me. But I. Not allowed to order what I ordered lol, she's got control issues
We usually order 1x wk from this establishment. Every time I walk in they always welcome everyone in. Their food is always fresh and hot.
The lady manager was very nice when I asked if they were hiring.
Thanks to the employees and managers that work at this store! I hope y’all’s continue being Amazing!
Atmosphere: 5
Food: 5
Service: 5
Horrible experience. Waited 45 minutes past when order was supposed to be done and found out that it wasn’t even started yet. This has happened multiple times. Absolutely ridiculous
Atmosphere: 1
Service: 1
The youngster run the counter was rudely dismisive and not helpful. When I had a complaint with one of my items not prepared properly.
Service: 1
Always ready when I call ahead and I've found all the staff to be pleasant and nice. Pizza and wings are delicious.
The food was fresh and hot its was great after a very long day of work thanks it was well needed
Food: 5
Service: 5
I ordered two pizzas. One of the pizzas was incorrect. I asked if I could recieve a credit for said pizza. The man mumbled into the phone while talking with someone else. Eventually he said a credit was applied to my account, but I cannot really say if there is indeed a credit because it kinda seemed it was said so the phone call would end after not being able to completely understand him.
Atmosphere: 2
Food: 2
Service: 1
I always have mixed emotions about this place, sometimes the service and orders are accurate, sometimes they are not. I was once even told I would get a $15 credit for my inconvenience. Didn't happen.
This is the Latonia Domino's, not Burlington.
Food: 5
Service: 3
Terrible service and long wait time for no reason
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE!
This is hands down the worst Domino’s experience I’ve ever had. I placed an order and waited 15 minutes before going in to check — the guy tells me it’ll be ready in 10 minutes. I waited another 20+ minutes, only to find out he hadn’t even started working on it. Meanwhile, he wasn’t preparing any pizzas at all (as clearly shown in the pics I took), and just stood around doing nothing.
Another customer, a young woman, also waited so long that she gave up and asked for a refund. Something was seriously off — the employee was moving slowly, seemed completely out of it, and honestly looked like he was high or on something.
Avoid this place at all costs. If you value your time, your patience, and decent customer service, go literally anywhere else
How do you forget to cut the pizza? Other than that it looks fine but how do you forget to cut the pizza?
Restaurantji Recommends
They always get youre order right wich is awsome considering we all know how door dash is. The food is good and the staff has always been helpfull whenever ive ever had an issue and the delivery drivers have always been nice plus the price aint bad
Terrible customer service all the times I ordered from here pizza has been paper thin even though I ordered normal style, only this location is horrible other locations actually make good pizza, never ordering again.
Only good dominos around
The manager is very rude, almost like a bully when I asked the cashier why they didn’t tell me about their special. She butted in and said if we tell everyone about our special, we won’t have a Domino’s Pizza will close down and we won’t have a job.!!!! Very unprofessional !
I have ordered the same meal from there every time but today I go in and the lady tells me I can't order what I order, she then started yelling at her co worker for allowing it. Then I tried defending him, saying I was more than happy to the pay the difference because I never thought I wasn't paying in full, she then told me she wasn't going to argue with me that it wasn't about me. But I. Not allowed to order what I ordered lol, she's got control issues
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