Announcements in Burlington Kroger say “Masks are mandatory and must be worn.” But it is not being enforced. Tonight at least 15 people in the store were not wearing a mask at all!! I addressed the issue with the manager and she said they can’t stop them from shopping. I did not feel safe at all!!! I have been shopping at Burlington Kroger for many years and will not go back until they get their act together and give people masks on the way in and explain to them that they must wear it at all times while they shop. Very bad experience tonight.
Jenny Mccleese Neiser
Are you trying to loose customers? Twice now slimy spinach with click list. This week click list messed up and did 4 items instead of 4 pounds?! Twice the amount I requested. Today it was painful to watch the bagging! Crazy mixed up and chips and bread squashed. Grrr aldi here I come.
Tricia Pennington Tolman
Congratulations to the Kroger in Burlington!!! I thought I had seen your lowest or lows but you've topped yourself tonight....feces all Over the floor! I questioned the manager and was told that it was dirt and the plumber had to leave to get someone else to help clean it up. An employee told me that was earlier in the day. Words cannot describe how disgusted I am!!! There are footprints leading away from it so all that is tracked all throughout the store. Gotta run home and take a shower now!!!! GROSS!!!!!
Mark Brown
The convenience and selection makes Kroger a premier grocery store chain here in Kentucky
Charlene Anglin Wright
My 74 yr old mother in law found herself at Kroger with a dead battery tonight. Big thanks to employee Adam for assisting & staying with her till help arrived. His good deed is greatly appreciated!
Shannon Carl
love the people. they are always helpful whenever there is an issue with my scripts.
Elizabeth Snook Eubanks
I am contacting the news about this experience! After waiting 45 minutes for my order I get home only to realize my 15.00 paper towels are missing. We also had over half the order substituted with whatever they felt like (not even close to product we ordered). The biggest complaint and reason I am contacting people over this is because of the giant BUG in my sealed container of simple truth green leaf spinach. Watch the video. Video in comments. Trust me I will get this out! This is disgusting!!! I'm sure the people would like to know about this.
Come on! Kroger, you had a tough act to follow with Publix being my main squeeze, but I try to give you an honest shot. I've had to take back so many things because they are expired and/or moldy! AND I have learned to always check the dates! The dates still do not mean items are consumable! The click list kids are always in the aisle ( NOT an issue) but I bet they are looking at the expiration dates! Don't be gross.
Taylor Parks
I have the U scan lady. Very rude
Michelle R
The young female pharmacy techs could use a course in customer service and common sense.
Scarlett Ripberger
Jessica Webster is the nicest and most helpful employee at kroger..! But the kroger pharmacy is sooooooooooo slow!
James Pilcher
Jerry is the nicest barista in the whole Starbucks chain!!!!
Great staff
Friendly Employees, great customer service.
Announcements in Burlington Kroger say “Masks are mandatory and must be worn.” But it is not being enforced. Tonight at least 15 people in the store were not wearing a mask at all!! I addressed the issue with the manager and she said they can’t stop them from shopping. I did not feel safe at all!!! I have been shopping at Burlington Kroger for many years and will not go back until they get their act together and give people masks on the way in and explain to them that they must wear it at all times while they shop. Very bad experience tonight.
Are you trying to loose customers? Twice now slimy spinach with click list. This week click list messed up and did 4 items instead of 4 pounds?! Twice the amount I requested. Today it was painful to watch the bagging! Crazy mixed up and chips and bread squashed. Grrr aldi here I come.
Congratulations to the Kroger in Burlington!!! I thought I had seen your lowest or lows but you've topped yourself tonight....feces all Over the floor! I questioned the manager and was told that it was dirt and the plumber had to leave to get someone else to help clean it up. An employee told me that was earlier in the day. Words cannot describe how disgusted I am!!! There are footprints leading away from it so all that is tracked all throughout the store. Gotta run home and take a shower now!!!! GROSS!!!!!
The convenience and selection makes Kroger a premier grocery store chain here in Kentucky
My 74 yr old mother in law found herself at Kroger with a dead battery tonight. Big thanks to employee Adam for assisting & staying with her till help arrived. His good deed is greatly appreciated!
love the people. they are always helpful whenever there is an issue with my scripts.
I am contacting the news about this experience! After waiting 45 minutes for my order I get home only to realize my 15.00 paper towels are missing. We also had over half the order substituted with whatever they felt like (not even close to product we ordered). The biggest complaint and reason I am contacting people over this is because of the giant BUG in my sealed container of simple truth green leaf spinach. Watch the video. Video in comments. Trust me I will get this out! This is disgusting!!! I'm sure the people would like to know about this.
Always fresh, friendly service, and delicious
Restaurantji Recommends
Come on! Kroger, you had a tough act to follow with Publix being my main squeeze, but I try to give you an honest shot. I've had to take back so many things because they are expired and/or moldy! AND I have learned to always check the dates! The dates still do not mean items are consumable! The click list kids are always in the aisle ( NOT an issue) but I bet they are looking at the expiration dates! Don't be gross.
I have the U scan lady. Very rude
The young female pharmacy techs could use a course in customer service and common sense.
Jessica Webster is the nicest and most helpful employee at kroger..! But the kroger pharmacy is sooooooooooo slow!
Jerry is the nicest barista in the whole Starbucks chain!!!!
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