I buy syrup and blonde espresso beans from this shop all the time, they have buttons in the computer for both.. the website says their first “accommodation” is blonde espresso, yet the manager, Maria, decided randomly that they don’t sell the fresh beans anymore and it messes up her inventory counts blah blah blah.. said she’s been the manager for 5 yrs.. fine. My boyfriend was in the Kroger 2 hours later and they sold him fresh Blonde espresso beans. So I’m just curious why my money was no good but my significant others was?
And the drinks taste watered down, just not good. I even bought an extra shot. I am not surprised to see a low star review for this store and it’s no wonder they had to build a real Starbucks right across the road. Maria has many bad reviews so wondering why she is even managing anything.
neal whiles
The people who serve my drinks to me are always helpful, kind and my is always perfect💯
Desiree Brown
Zack is amazing!!!
Food: 5
Zayn Kole
Closed 20 mins early? & the lady wouldn’t let me purchase a cup . 7:36pm … you close at 8
Maria is unprofessional
Service: 1
L S
Waited to order for about 5 minutes while barista (I think her name was Maria) was talking on the phone ignoring us. Would give a 0 star if possible for service. Very disappointing.
Service: 1
Mary Ann Ladrigan
Maria & Jerry are the best. Always remember my drink and name, Maria said she knows when I leave my drive way, lol.
arika haney
I hope this is for the Starbucks in Krogers in Burlington! But shout out to Maria, Tristan, Jerry and Saad!! They are always so energetic and so sweet! Maria and Tristan have remembered my name and my order to the T! They make me feel welcomed and i always leave with a smile on my face and with a great drink!!! They busy their butts off over there! Great team. (Photo shaken espresso with sweet cold foam on top and caramel drizzle)
Atmosphere: 5
Food: 5
Service: 5
Dyan Stokes
I’m kinda irritated! My husband bought me my favorite drink this morning as he knew I’d have my 2 month old grandson this morning. My daughter dropped him off because she had some appointments and I went to take a sip and it was so gross. Hardly any cold foam, no coffee taste, just gross. After my daughter got back from all her appointments, I asked her to take my drink back and asked them remake it. She gladly obliged. When she returned she said “The barista said, maybe next time tell your mom don’t wait until all the ice melts to return it!” Ummmm what?!! It tasted awful with ice! And I’m not dragging my 2 month old grandbaby out in this freezing weather to fix a coffee drink. So rude! Sad thing is the guy who said this knows my husband by name because he buys me coffee all the time. Just kinda rude!
Service: 1
Kayden Galitz
Very disappointed with my experience this morning. Went in to pick up a mobile order today, once I told the barista named Mana at the counter my name, she asked me “oh you’re the person with 20 drinks” I only ordered 7 for my family. I told her “I don’t think it was that many”, she replied “well it feels like it”. She then continued to complain to customers in line telling them they had to wait because I “ordered 20 drinks” embarrassing me in front of them. There was no reason 7 drinks should have been this big of a deal I’m sorry I wanted to grab coffee for my family this morning, it won’t happen again.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Cook
Jerry is absolutely the sweetest man there ever was. It's always great to go there.
I ordered off mobile app. My husband picked it up. I ordered some extras which I was charged for but never received 3 pumps of pumkin and pumkin spice with extra pumkin spice. This is the 3rd time this particular store has done this. Will not be back
Dennis Reynolds
The older burrista Jerry SERIOUSLY needs a raise and I hope someone that can make that happen sees this! I truly believe he's what keeps most of us coming back, even if it's not a big one, that man deserves SOMETHING!
Atmosphere: 5
Service: 5
Recommended dishes: Starbucks Via Instant Peppermint Mocha Latte
I buy syrup and blonde espresso beans from this shop all the time, they have buttons in the computer for both.. the website says their first “accommodation” is blonde espresso, yet the manager, Maria, decided randomly that they don’t sell the fresh beans anymore and it messes up her inventory counts blah blah blah.. said she’s been the manager for 5 yrs.. fine. My boyfriend was in the Kroger 2 hours later and they sold him fresh Blonde espresso beans. So I’m just curious why my money was no good but my significant others was?
And the drinks taste watered down, just not good. I even bought an extra shot. I am not surprised to see a low star review for this store and it’s no wonder they had to build a real Starbucks right across the road. Maria has many bad reviews so wondering why she is even managing anything.
The people who serve my drinks to me are always helpful, kind and my is always perfect💯
Zack is amazing!!!
Food: 5
Closed 20 mins early? & the lady wouldn’t let me purchase a cup . 7:36pm … you close at 8
Maria is unprofessional
Service: 1
Waited to order for about 5 minutes while barista (I think her name was Maria) was talking on the phone ignoring us. Would give a 0 star if possible for service. Very disappointing.
Service: 1
Maria & Jerry are the best. Always remember my drink and name, Maria said she knows when I leave my drive way, lol.
I hope this is for the Starbucks in Krogers in Burlington! But shout out to Maria, Tristan, Jerry and Saad!! They are always so energetic and so sweet! Maria and Tristan have remembered my name and my order to the T! They make me feel welcomed and i always leave with a smile on my face and with a great drink!!! They busy their butts off over there! Great team. (Photo shaken espresso with sweet cold foam on top and caramel drizzle)
Atmosphere: 5
Food: 5
Service: 5
I’m kinda irritated! My husband bought me my favorite drink this morning as he knew I’d have my 2 month old grandson this morning. My daughter dropped him off because she had some appointments and I went to take a sip and it was so gross. Hardly any cold foam, no coffee taste, just gross. After my daughter got back from all her appointments, I asked her to take my drink back and asked them remake it. She gladly obliged. When she returned she said “The barista said, maybe next time tell your mom don’t wait until all the ice melts to return it!” Ummmm what?!! It tasted awful with ice! And I’m not dragging my 2 month old grandbaby out in this freezing weather to fix a coffee drink. So rude! Sad thing is the guy who said this knows my husband by name because he buys me coffee all the time. Just kinda rude!
Service: 1
Very disappointed with my experience this morning. Went in to pick up a mobile order today, once I told the barista named Mana at the counter my name, she asked me “oh you’re the person with 20 drinks” I only ordered 7 for my family. I told her “I don’t think it was that many”, she replied “well it feels like it”. She then continued to complain to customers in line telling them they had to wait because I “ordered 20 drinks” embarrassing me in front of them. There was no reason 7 drinks should have been this big of a deal I’m sorry I wanted to grab coffee for my family this morning, it won’t happen again.
Atmosphere: 1
Food: 1
Service: 1
Jerry is absolutely the sweetest man there ever was. It's always great to go there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered off mobile app. My husband picked it up. I ordered some extras which I was charged for but never received 3 pumps of pumkin and pumkin spice with extra pumkin spice. This is the 3rd time this particular store has done this. Will not be back
The older burrista Jerry SERIOUSLY needs a raise and I hope someone that can make that happen sees this! I truly believe he's what keeps most of us coming back, even if it's not a big one, that man deserves SOMETHING!
Atmosphere: 5
Service: 5
Recommended dishes: Starbucks Via Instant Peppermint Mocha Latte
Amazing!! Delicious!! Love it!!
Atmosphere: 5
Food: 5
Service: 5
Friendly fast service
Always good
Loading...