Panera Bread
4318 Alexandria Pike, Cold Spring
(859) 441-0528
Recent Reviews
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The worst experience at any Panera. I stepped up to the counter to order, and a staff member was making bagels. Completely ignored me, didn’t ask someone in the kitchen to help me - nothing. Fine, they have kiosks for you to order at. Except, they have taken the simplest sandwiches off the menu. There is no way to order a bagel with sausage on it. That’s all I wanted. Instead I had to order a sausage egg and cheese on a croissant… sub bagel, no egg no cheese (I have food allergies as I notated on my order). Thanks to their open kitchen I watched the kitchen staff see my order, roll their eyes, heard them snickering about it and waited 20minutes for my sandwich to be made.
Maybe, if someone had been available to take my order it wouldn’t have seemed so absurd to them. Maybe, Panera should allow for protein options to be added to a bagel. Won’t be back to this location. Oh and my sausage on a bagel cost me $8. Absurd.
Food: 3
Service: 1
What I got vs what was pictured was way different.
Atmosphere: 2
Food: 1
Service: 2
The service at this Panera puts all the other nearby locations to shame.
Service: 5
Very nice workers the food was great try the chicken avocado melt
Food: 5
Service: 5
When ordering in drive thru they didn't understand the menu. When receiving our food the bagel was placed loosely in the bag, soaking the napkins. Upon handing out the food one of the 2 sandwiches was missing.
Food: 4
Service: 1
Can’t even slice and toast a bagel?
Atmosphere: 1
Food: 1
Service: 1
I love Panera. I just hate how much I spend when I go there so I don't go there often. I consider it a treat for once in a while occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
The people who work there are nice
Atmosphere: 5
Food: 5
Service: 5
Fast breakfast with the Quiches!
Atmosphere: 4
Food: 5
Service: 4
Food as expected from a Panera bread, review largely reflective of the wonderful service of the staff. Thanks to the welcoming nature of the staff this was a refreshing lunch stop for a couple of weary travelers in the middle of a long trip.
Restaurantji Recommends
Got the buffalo chicken sandwich, sorry to say there was hardly any chicken on it. Sandwich tasted only of buffalo sauce. Must say I won't order it again.
Atmosphere: 4
Food: 2
Service: 5
Everyone is always nice here. The creamy tomato soup with the Baggett is my favorite. The Mediterranean sandwich is good too.
Atmosphere: 5
Food: 5
Service: 5
Chicken noodle soup had no noodles or chicken- gave me another still mostly liquid- nothing like the picture. Bread roll was not fresh or hot sandwich for Italian . Not what I expected
Atmosphere: 5
Food: 1
Service: 5
The food is okay... the service was unfriendly and they got my order wrong and I was the only person there.
Atmosphere: 4
Food: 3
Service: 3
My girlfriend loves to eat alone of food. One of her
Atmosphere: 5
Food: 5
Service: 5
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