Starbucks

375 Crossroads Blvd, Cold Spring
(859) 572-4900

Recent Reviews

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Jordan

Clean, quick, and easy 5 STARS

Sierra Sammons

I went to order at 7:38 pm and was told they were closing so I couldn't order. The website says they close at 8pm. Just thought it was a little early to be turned down.

Service: 1

Gabriela Petit

The drinks have been hit or miss but the service from the staff has always been phenomenal at this location. Love this Starbucks.

Atmosphere: 5

Food: 4

Service: 5

GM P

The drinks have been hit or miss but the service from the staff has always been phenomenal at this location. Love this Starbucks.

Atmosphere: 5

Food: 4

Service: 5

Karen McGarr

While I like this location I was disappointed in how we were treated today during power outage. Em put us out in the rain. Asked if we could wait until it stopped raining, Em said no that we had to leave now and they had to leave in the rain too. They did not leave when we did. She seemed eager to get people out so she could lock up and leave. Not thinking of customers. We had been there about 30-40 minutes with about 6 other people. Debbie and I felt Em could have provided better customer service waited the extra 2-3 minutes for the rain to stop before making us leave. Debbie and I still love this Starbucks. Most of the time service is excellent. Debbie Roller

Angelica Fern

Max was amazing!! They made me feel welcomed and put in the time to have a conversation with me :)

Atmosphere: 5

Food: 5

Service: 5

Kate Davis

Worker was rude and gave a big annoyed sigh when I ordered…it was one drink

Atmosphere: 3

Food: 4

Service: 1

Donna Carlisle

Starbucks is very expensive.

Food: 4

Service: 5

Caleb Wheat

If you want to spend 15 dollars and get the wrong drink, then this is the spot… ordered an iced espresso drink and got a cup of oat milk.. when I complained, they told me I was wrong and said “that’s how it’s made”… even paid extra for an extra shot of espresso because I prefer it strong..

hanna luttrell

i hope the worker from tonight at 6pm (11/4/23) knows she is doing an amazing job and to keep going and not to give up! there was a 10 minute line up for whatever reason and looked like she was new and looked very sad and embarrassed for whatever happened after i pulled up for my order.. they gave me my drink for free because of the 10 minute line up but she looked so sad and i wanted to tell her she was okay and to keep doing amazing but sometimes it slips my mind in that moment.. i really hope she reads this!! much love to you ?my drink was amazing and i love this location!!

Atmosphere: 5

Food: 5

Service: 5

Carey Luke

Tried to get glass of water they walked past multiple times looked at us and ignored us when just needed a glass of water.

Atmosphere: 1

Food: 1

Service: 1

Rachel Tully

I have no problem with the service at this location, and never have. My problem is they are never in stock with any seasonal items. This has consistently been the case since this location opened. They released their fall menu not even 2 weeks ago and they are already out of product. This is absolutely unacceptable. I realize this is a smaller Starbucks location, they need to better prepare and stock this store for the amount of traffic that comes through (which is a lot).

Nicole Lynn

Love the pink drink good service

john frame

One employee was taking the orders, making the drinks & serving the customers. I waited in line patiently to pay for a cold cup of coffee. When I told the employee that I needed a hot cup of coffee, the response was "it will be a few minutes." 20 minutes later I was still waiting for a tall pike place.To be fair, it wasn't the employee's fault. She was doing the work of 3 people. But Kroger seems to work hard at pushing people away from this Starbucks as the product & service are mediocre at best & just overall poor.

Vi Ry

all the staff is extremely nice, i go everyday before work and they always are smiling and being amazing. If i have a question or need something they are always on top of it. just over all very very nice experience here.

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