Starbucks

4941 Alexandria Pike, Cold Spring
(859) 306-0726

Recent Reviews

Sort by
Mary Beth Parr-Perry

I do not patronize Starbucks but do use Heritage Bank daily as a business customer. Starbucks has not replaced their STOP sign in over two months. This causes dangerous traffic when entering or leaving the area. Starbuck customers are oblivious to Heritage Bank customers and I have experienced many close collisions. What will it take to correct the STOP sign issue? The signs cost about $200. Small price to pay for the cost of an accident due to negligence.

KatieBelle T Cang

Excellent customer services.
Cute set up

Megan Bosma

I sang through Starbucks this morning and ordered a Matcha Latte with Oat Milk & Honey. The drink just tasted like milk. I took a few sips and had a large chunk of matcha powder get stuck to my tooth. I dumped out my drink, because there were so many huge chucks. Below is a picture of the bottom. While I understand this could happen if they put the honey in before the powder, I would hope they know how to mix the matcha to not have this happen. I don’t frequent Starbucks, so this was extremely frustrating to have this experiance. The staff, however, was very kind.

Atmosphere: 5

Food: 1

Service: 5

Julie Miller

Service is normally very quick The staff are all extremely friendly

Atmosphere: 5

Food: 5

Service: 5

Lisa Shearer

I order oatmeal and did not get the condiments that come with it and then my egg bites I ordered was truffle mushroom and that is definitely not what was in my bag.
Very disappointed. Then I try call g the number on the website and I get nothing but a busy tone. Not sure if that is the correct number or not.

Atmosphere: 5

Food: 1

Service: 1

jill webster

Got a large Carmel ribbon crunch. It really had no flavor. Tasted like a milk icie, with barely a hint of coffee. Then the young lady that's making my drink put whip cream in the bottom of my cup pours a little of the drink in the cup and tops with more whip cream. I bet I got the same amount as a small. When im paying this much for a coffee I would expect it to have flavor and get as much as im paying for. This is the second time I've had issues with this Starbucks and I'm done. I'd rather goto McDonald's, there's is better anyway.

Atmosphere: 3

Food: 1

Service: 5

Jason Phillips

Bougie atmosphere

Atmosphere: 1

Food: 3

Service: 1

ejam ejam

Food sucks coffee for wife

Atmosphere: 2

Food: 1

Service: 4

Caleb Wheat

Pay for extra shots if espresso and they hand me a cup of milk… this place is awful

Audrey

This Starbucks location is consistently clean, and the staff is always friendly and welcoming. My drinks are made perfectly every time, which I really appreciate. It’s also nice to see familiar faces behind the counter there doesn’t seem to be a high turnover here, and I think that consistency really shows in the quality of service and how well the drinks are made. Definitely my favorite location!

Atmosphere: 5

Food: 5

Service: 5

Sharon D

Always great service & coffee here. Thank you from an Australian visitor.

Atmosphere: 5

Food: 5

Service: 5

Qrazurite Guardian

I'm not a coffee drinker, but there are plenty of options for those who dislike the humble bean.

HOWEVER! The people! The beautiful baristas! They make the whole thing.
Today, for instance, and the reason for me finally biting the bullet and writing a review, is mister Luke.
Luke and another barista, Savana, came out and, in the literal sweetest way, asked my friend and I if we would like some practice drinks they had made.

They took the time to leave their stations and come out to the patio area to greet us and ask if we'd like free drinks? Six stars if I could. And Casper, so wonderful to interact with! They were all absolute gems, I will definitely be coming back to this location.

Atmosphere: 5

Food: 5

Service: 5

William King

Went there before and got some bad vibes, it was like no one wanted to wait on me. I went back a second time and they get my order wrong. I do not plan on returning to this location.

Thomas franklin Howard jr

I love coffee

Atmosphere: 5

Food: 5

Service: 5

Nilesh Naik

There is no Starbucks here

Loading...