El Nopal Mexican Restaurant

Food was cold when brought to the table.
Was expressed at check out and nobody really cared.
Will not have our business.

Atmosphere: 2

Food: 1

Service: 3

El Nopal Crestwood hands down a wonderful atmosphere! Love that each one of them gets to know you, they are like family! The food is excellent as well!!

Terrible customer service. I ordered a door dash order and two door dashers had to leave because they waited and waited and waited and this restaurant was incapable of filling an order for a single chimichanga. When I called she said they were too busy and I should just cancel. Will never order from here again.

Atmosphere: 1

Food: 1

Service: 1

There is no better restaurant in Oldham Co. Truly awesome people here!!!

Atmosphere: 5

Food: 5

Service: 5

Service was great and quick, had a good time visiting with family and celebrating a birthday. But very disappointed with the food. It was very bland and lack seasonings in my opinion. When I asked others at the gathering, they agreed food wasn't that great.

Atmosphere: 5

Food: 3

Service: 5

Always dependable, decent food and service.

Atmosphere: 4

Food: 4

Service: 4

One of the only places open with the snow 🙌🙌🙌🙌🙌🙌

This is me and my coworker's go to lunch spot. Food is always good, staff is always friendly, and our waitress, Blanca, is absolutely amazing; she always remembers our drinks and asks how our day is going at the office. Give that woman a raise!

Atmosphere: 5

Food: 5

Service: 5

Awesome location! Great experience. Staff were super friendly and we loved the food. A must visit.

Atmosphere: 5

Food: 5

Service: 5

Great place for couples to come and eat!! Look at this couple enjoying their meal!

Atmosphere: 5

Food: 5

Service: 5

Came in for lunch, and was seated immediately with chips and salsa, but then no one came to our table to take our order after 20 minutes of waiting. A few people came in after us and got their food/drinks. We ended up walking out and eating elsewhere. Will not be back, which us disappointing as I typically have good experience here.

Awesome staff and food

Atmosphere: 5

Food: 5

Service: 5

Ordered a carry out for Pollo con arroz @ 4:30 on a Wednesday afternoon. Got it home there was no queso cheese, just chicken and rice. Called to have them fix the issue and the guy said he’d have the manager call me…@ 5:01 I called again. Explained again to 2 other people and a guy said he’d have the manager call me. Meanwhile, 2 hours later @ 7:04 I called yet AGAIN! I asked for the manager the lady said she was the manager and said I needed to bring the receipt to show proof. I asked her why she didn’t call me back acted like she didn’t understand, held the phone out as if talking to someone else then hung up on me. I called back @ 7:07 asked why she hung up and again acted like she didn’t understand. I lost my patience and hung up. This is not the first time this place has messed up our order. One time they even delivered it to me because it was so messed up. We order the same thing every time and it seems that the price changes each time. My plan…El Nopal may be closer but I will go back to Gustavo’s where my business is appreciated.

Food: 1

Service: 1

Always a great experience

Atmosphere: 4

Food: 4

Service: 4

Stop here for lunch quite frequently and the service is always great, and so is the food! My preferred Mexican restaurant in town!