Rude! And vaping in the drive thru. Who hired these ppl
Atmosphere: 1
Food: 1
Service: 1
journi sivis
Went to the drive thru and waited forever for someone to take our order, we ended up just going inside and there was still no one to take our order. Then saw a worker vaping in the kitchen, surrounding food. We left immediately. Definitely do not recommend and we will not be returning.
Atmosphere: 1
Service: 1
Brayden White
I ordered a shake and a mini Oreo blizzard the tasted great but was very messy and threw together terribly the customer service was horrible the woman at the window didn't say hello kiss my butt or anything she was to busy talking on the phone I couldn't even ask for napkins to wipe the sided of the cup off because she closed the window and walked off she never said one word the entire transaction I will not be back I'll spend my money somewhere im appreciated
Atmosphere: 3
Food: 3
Service: 1
Alan Roach
Great service, food is good. Really enjoyed the sugarfree lime drink
Atmosphere: 5
Food: 5
Service: 5
Shawn Wilkinson
Great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Corn Dog
Shaelyn Jump
Every sonic is a bit all over the place, I'm not expecting 5 star service but the one lady whose always in the drive through is ALWAYS complaining as she's taking your order. Usually I don't even care that much as long as what I order is fine but the food and drinks seem like they're actively going down hill. Tonight they gave me a cherry limeade that was pretty much just a 4$ sprite. This was the color, I got vs what's advertised. It was so bad I just threw it out
Mike Myers
Ordered on the app. Then I went to the drive-thru and gave my name they gave me my drinks for the order, then told me to pull up and wait for my food. After about 20+ mins of waiting, I went inside and asked where my food was. I was told they never received my order. I knew it was a lie because they gave me my drinks, which were custom per my order. After a few minutes of pretending to be busy they asked what I ordered again, and then when I repeated an ordered they magically pulled a bag out and said "I'm so sorry" we got home and the food was cold. Come on do better...
Edit: I called the holiness like they requested. I was told they would escalate the issue, and I should hear from them shortly... I called them on the 27th. It is now the 1st. When can I start posting negative stars?
Atmosphere: 1
Food: 2
Service: 1
Mariah Strout
Everyone was so nice and accommodating to my picky kids. Food was hot and order was accurate. And they gave my little boy a toy.
Atmosphere: 5
Food: 5
Service: 5
Troy Johnson
Food was delicious!
Atmosphere: 5
Food: 5
Service: 4
Samantha Pennington
Horrible, waited for almost 30 minutes for our food and took 2 other cars orders that got there after us and still didn't come out because she didn't want to get wet.
Drive thru was slow service, food was cold, fries were old, before I got it out of the bag.
Atmosphere: 2
Food: 2
Service: 3
Jmh H
The worker's have horrible attitudes they act like they been forced into the job like bootcamp. They do get paid right smh
Atmosphere: 1
Food: 1
Ty Cabarett
Slow, wrong orders, rude employees, awful customer service experience with multiple people waiting in line. Don't to to this one. Harrodsburg might be better.
Atmosphere: 1
Food: 2
Service: 1
Kenji Rickman (Goose)
Absolute jerks and attitude is off the charts! Don’t recommend.
Service: 1
Steve Green
Business is in a bad way. I don't think I would eat there anymore.
Rude! And vaping in the drive thru. Who hired these ppl
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru and waited forever for someone to take our order, we ended up just going inside and there was still no one to take our order. Then saw a worker vaping in the kitchen, surrounding food. We left immediately. Definitely do not recommend and we will not be returning.
Atmosphere: 1
Service: 1
I ordered a shake and a mini Oreo blizzard the tasted great but was very messy and threw together terribly the customer service was horrible the woman at the window didn't say hello kiss my butt or anything she was to busy talking on the phone I couldn't even ask for napkins to wipe the sided of the cup off because she closed the window and walked off she never said one word the entire transaction I will not be back I'll spend my money somewhere im appreciated
Atmosphere: 3
Food: 3
Service: 1
Great service, food is good. Really enjoyed the sugarfree lime drink
Atmosphere: 5
Food: 5
Service: 5
Great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Corn Dog
Every sonic is a bit all over the place, I'm not expecting 5 star service but the one lady whose always in the drive through is ALWAYS complaining as she's taking your order. Usually I don't even care that much as long as what I order is fine but the food and drinks seem like they're actively going down hill. Tonight they gave me a cherry limeade that was pretty much just a 4$ sprite. This was the color, I got vs what's advertised. It was so bad I just threw it out
Ordered on the app. Then I went to the drive-thru and gave my name they gave me my drinks for the order, then told me to pull up and wait for my food. After about 20+ mins of waiting, I went inside and asked where my food was. I was told they never received my order. I knew it was a lie because they gave me my drinks, which were custom per my order. After a few minutes of pretending to be busy they asked what I ordered again, and then when I repeated an ordered they magically pulled a bag out and said "I'm so sorry" we got home and the food was cold. Come on do better...
Edit: I called the holiness like they requested. I was told they would escalate the issue, and I should hear from them shortly... I called them on the 27th. It is now the 1st. When can I start posting negative stars?
Atmosphere: 1
Food: 2
Service: 1
Everyone was so nice and accommodating to my picky kids. Food was hot and order was accurate. And they gave my little boy a toy.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious!
Atmosphere: 5
Food: 5
Service: 4
Horrible, waited for almost 30 minutes for our food and took 2 other cars orders that got there after us and still didn't come out because she didn't want to get wet.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Drive thru was slow service, food was cold, fries were old, before I got it out of the bag.
Atmosphere: 2
Food: 2
Service: 3
The worker's have horrible attitudes they act like they been forced into the job like bootcamp. They do get paid right smh
Atmosphere: 1
Food: 1
Slow, wrong orders, rude employees, awful customer service experience with multiple people waiting in line. Don't to to this one. Harrodsburg might be better.
Atmosphere: 1
Food: 2
Service: 1
Absolute jerks and attitude is off the charts! Don’t recommend.
Service: 1
Business is in a bad way.
I don't think I would eat there anymore.
Atmosphere: 3
Food: 2
Service: 3
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