Every sonic is a bit all over the place, I'm not expecting 5 star service but the one lady whose always in the drive through is ALWAYS complaining as she's taking your order. Usually I don't even care that much as long as what I order is fine but the food and drinks seem like they're actively going down hill. Tonight they gave me a cherry limeade that was pretty much just a 4$ sprite. This was the color, I got vs what's advertised. It was so bad I just threw it out
Mike Myers
Ordered on the app. Then I went to the drive-thru and gave my name they gave me my drinks for the order, then told me to pull up and wait for my food. After about 20+ mins of waiting, I went inside and asked where my food was. I was told they never received my order. I knew it was a lie because they gave me my drinks, which were custom per my order. After a few minutes of pretending to be busy they asked what I ordered again, and then when I repeated an ordered they magically pulled a bag out and said "I'm so sorry" we got home and the food was cold. Come on do better...
Edit: I called the holiness like they requested. I was told they would escalate the issue, and I should hear from them shortly... I called them on the 27th. It is now the 1st. When can I start posting negative stars?
Atmosphere: 1
Food: 2
Service: 1
Mariah Strout
Everyone was so nice and accommodating to my picky kids. Food was hot and order was accurate. And they gave my little boy a toy.
Atmosphere: 5
Food: 5
Service: 5
Troy Johnson
Food was delicious!
Atmosphere: 5
Food: 5
Service: 4
Samantha Pennington
Horrible, waited for almost 30 minutes for our food and took 2 other cars orders that got there after us and still didn't come out because she didn't want to get wet.
Atmosphere: 1
Food: 3
Service: 1
Stacey Allen
Drive thru was slow service, food was cold, fries were old, before I got it out of the bag.
Atmosphere: 2
Food: 2
Service: 3
Jmh H
The worker's have horrible attitudes they act like they been forced into the job like bootcamp. They do get paid right smh
Atmosphere: 1
Food: 1
Ty Cabarett
Slow, wrong orders, rude employees, awful customer service experience with multiple people waiting in line. Don't to to this one. Harrodsburg might be better.
Atmosphere: 1
Food: 2
Service: 1
Kenji Rickman (Goose)
Absolute jerks and attitude is off the charts! Don’t recommend.
Great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Corn Dog
Every sonic is a bit all over the place, I'm not expecting 5 star service but the one lady whose always in the drive through is ALWAYS complaining as she's taking your order. Usually I don't even care that much as long as what I order is fine but the food and drinks seem like they're actively going down hill. Tonight they gave me a cherry limeade that was pretty much just a 4$ sprite. This was the color, I got vs what's advertised. It was so bad I just threw it out
Ordered on the app. Then I went to the drive-thru and gave my name they gave me my drinks for the order, then told me to pull up and wait for my food. After about 20+ mins of waiting, I went inside and asked where my food was. I was told they never received my order. I knew it was a lie because they gave me my drinks, which were custom per my order. After a few minutes of pretending to be busy they asked what I ordered again, and then when I repeated an ordered they magically pulled a bag out and said "I'm so sorry" we got home and the food was cold. Come on do better...
Edit: I called the holiness like they requested. I was told they would escalate the issue, and I should hear from them shortly... I called them on the 27th. It is now the 1st. When can I start posting negative stars?
Atmosphere: 1
Food: 2
Service: 1
Everyone was so nice and accommodating to my picky kids. Food was hot and order was accurate. And they gave my little boy a toy.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious!
Atmosphere: 5
Food: 5
Service: 4
Horrible, waited for almost 30 minutes for our food and took 2 other cars orders that got there after us and still didn't come out because she didn't want to get wet.
Atmosphere: 1
Food: 3
Service: 1
Drive thru was slow service, food was cold, fries were old, before I got it out of the bag.
Atmosphere: 2
Food: 2
Service: 3
The worker's have horrible attitudes they act like they been forced into the job like bootcamp. They do get paid right smh
Atmosphere: 1
Food: 1
Slow, wrong orders, rude employees, awful customer service experience with multiple people waiting in line. Don't to to this one. Harrodsburg might be better.
Atmosphere: 1
Food: 2
Service: 1
Absolute jerks and attitude is off the charts! Don’t recommend.
Service: 1
Restaurantji Recommends
Business is in a bad way.
I don't think I would eat there anymore.
Atmosphere: 3
Food: 2
Service: 3
Great service always help.
Atmosphere: 5
Food: 5
Service: 5
Absolute jerks and attitude is off the charts! Don’t recommend.
Service: 1
Went at lunchtime, and even though they were busy, the woman was friendly and got my food quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Dog, Tots
Waited In line for 15 minutes . No one ever came to greet us to let us know what was going on. Just very unprofessional. We won’t be back
Loading...