It was me and my family’s first time at this location. Me and my husband have two little kids as we walked in we waited at the cash register for about 10 mins to be waited on. Nobody was in front of us everyone just ignored us behind the register. Then finally the little blonde hair worker came to the register with a bad attitude! Didn’t say hello or anything I guess we interrupted her as she was vacuuming the rug as we were coming in. She took our order after that finally. because you know cleaning the rug is way more important then waiting on or greeting the customers. Anyways after that me and my family sat down after we could find a somewhat clean table! They were all nasty. And in order to get napkins you had to walk in a big puddle of water! We got our drink cups and as I was getting our drinks the same girl that waited on us came over to me and started Vacuuming the rug as I was getting drinks and HIT my foot with the vacuum! Pretty much telling me to get out of her way! So I had to move so she could vacuum the rug by the drink area. Then we finally got our food it was all thrown on two plates we spend about 50 dollers there on a family meal didn’t get any plates or sauce had to go back up there to get more and walk through a puddle of water well stand in it to get ketchup and napkins that were all sticky. Our chicken strips were just full of Grease when you broke them in half grease just poured out of them. Needless to say me and my whole family got sick after eating there. Then me and my daughter go to the restroom after we were done. The restroom was dirty no toilet paper in one of the stalls. Needless to say we will never go back to this location you all need to do BETTER! and you need to teach your workers how to treat people and not run them over with vacuums and such I was so disappointed when I left and there is no excuse for the behavior or the way the place looked! It was not even that busy when we went in there!
Atmosphere: 1
Food: 1
Service: 1
Matthew Pippin
Sweet people, good food, fresh to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The House Zalad
James S.
There was either a curly hair or bug antenna in the food. Historically 1 in 3 chance of the food being warm. overall terrible experience avoid this dump.
Chris Reese
Decided to give zaxbys another try. Danville location. French fries thrown all on top of coleslaw. Fries that weren’t are luke warm, toast black, tenders kinda firm like they were cooked awhile ago not to mention they were all about 2.5 inches long. $25 bucks for 2 meals and a kid tender.
Atmosphere: 4
Food: 1
Service: 3
Scott Grey
ITs not the lords chicken but it will do in a pinch! Love the special sauce.
Atmosphere: 5
Food: 5
Service: 5
Tonia Taylor
Food Is Always Delicious Customer Service Is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zax Sauce, Coleslaw
Summer Coulter
DISGUSTING. I understand things will happen in food service, but to have hair in food. And to top it off not even the right order, no sauce and asked for a kids meal and the lady says "yeah we ran out of kids cups so we gave you a bigger size HALF FULL". LIKE WTH. Exactly what we asked for on a beautiful sunday morning. Do better. And the hair is black I have blonde, def not mine. Not happy this AM.
SheriKay Davis
The best chicken wings and zalad in town! Quick service. The only thing I miss is thousand island dressing. I bring my own.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salads, Wimpy, The Cobb
Shawn McCorkle
Salad was nasty. Water all over the floor from busted pipes. Vacuuming up that water while people trying to eat. No caution signs up because of the water, dangerous if someone falls. Lawsuit!!!!
Atmosphere: 1
Food: 1
Service: 1
Noachia Alves
I had an issue with my mobile order and reached out to customer service online. The next day I received an email and the owner went above and beyond to provide a resolution. Really appreciate the level of customer service; his swift response to my issue turned this from a negative experience to a positive one ??
We were the first ones in this restaurant this morning. I am pointing that out for a few reasons that will be obvious shortly. Upon entering the foyer was clean and well maintained. We placed our order to friendly staff. Our food was fine. The order was correct. However, the issues were made known before our exit. It was obvious the restrooms had not been cleaned. The toilets were dirty. There was not any toilet paper in one of the female stalls. Also, mamas beware, I didn’t see any high chairs nor was there a changing station in the restrooms.
Atmosphere: 3
Food: 4
Service: 5
Alivia Shepherd
Went to this establishment and the cashier did not get the first part of our order so then we had to go back and repeat everything. The cashier got mad after they had to repeat everything then went firmly huffed your order is $38 and didn’t let us check to see if they got the right food. We say okay that was rude. We pull up to the window and they mess up our drinks. We say they gave us too many and they ask us to move forward. We go forward and wait then we put food gets brought out a teenage guy says to my mom that she should treat the staff with more respect. Like it wasn’t her who messed up the order or was rude to a paying customer. We then ask for the manager and his name and he goes running inside. We then take the food back inside because they were rude and disrespectful when they were in the wrong.
Atmosphere: 1
Food: 1
Service: 1
Robert H.
Well I gave them a second visit after the last bad visit. Same results. My wings were. Cold. Not the least bit warm. I took them to the counter and they agreed and either replaced them or warmed them. Last visit exact same problem but they looked at me like I was lying. The kids meal my granddaughter got had 9 French fries. My 10.00 meal only had a few more. They seem very put out when NICELY brought to their attention. This was my last visit. The food tasted ok but the chicken wasn't tender by any means.
Michelle Connelly
I stop here every week. The fries are always hot and service is fast.
It was me and my family’s first time at this location. Me and my husband have two little kids as we walked in we waited at the cash register for about 10 mins to be waited on. Nobody was in front of us everyone just ignored us behind the register. Then finally the little blonde hair worker came to the register with a bad attitude! Didn’t say hello or anything I guess we interrupted her as she was vacuuming the rug as we were coming in. She took our order after that finally. because you know cleaning the rug is way more important then waiting on or greeting the customers. Anyways after that me and my family sat down after we could find a somewhat clean table! They were all nasty. And in order to get napkins you had to walk in a big puddle of water! We got our drink cups and as I was getting our drinks the same girl that waited on us came over to me and started Vacuuming the rug as I was getting drinks and HIT my foot with the vacuum! Pretty much telling me to get out of her way! So I had to move so she could vacuum the rug by the drink area. Then we finally got our food it was all thrown on two plates we spend about 50 dollers there on a family meal didn’t get any plates or sauce had to go back up there to get more and walk through a puddle of water well stand in it to get ketchup and napkins that were all sticky. Our chicken strips were just full of Grease when you broke them in half grease just poured out of them. Needless to say me and my whole family got sick after eating there. Then me and my daughter go to the restroom after we were done. The restroom was dirty no toilet paper in one of the stalls. Needless to say we will never go back to this location you all need to do BETTER! and you need to teach your workers how to treat people and not run them over with vacuums and such I was so disappointed when I left and there is no excuse for the behavior or the way the place looked! It was not even that busy when we went in there!
Atmosphere: 1
Food: 1
Service: 1
Sweet people, good food, fresh to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The House Zalad
There was either a curly hair or bug antenna in the food. Historically 1 in 3 chance of the food being warm. overall terrible experience avoid this dump.
Decided to give zaxbys another try. Danville location. French fries thrown all on top of coleslaw. Fries that weren’t are luke warm, toast black, tenders kinda firm like they were cooked awhile ago not to mention they were all about 2.5 inches long. $25 bucks for 2 meals and a kid tender.
Atmosphere: 4
Food: 1
Service: 3
ITs not the lords chicken but it will do in a pinch! Love the special sauce.
Atmosphere: 5
Food: 5
Service: 5
Food Is Always Delicious Customer Service Is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zax Sauce, Coleslaw
DISGUSTING. I understand things will happen in food service, but to have hair in food. And to top it off not even the right order, no sauce and asked for a kids meal and the lady says "yeah we ran out of kids cups so we gave you a bigger size HALF FULL". LIKE WTH. Exactly what we asked for on a beautiful sunday morning. Do better. And the hair is black I have blonde, def not mine. Not happy this AM.
The best chicken wings and zalad in town! Quick service. The only thing I miss is thousand island dressing. I bring my own.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salads, Wimpy, The Cobb
Salad was nasty. Water all over the floor from busted pipes. Vacuuming up that water while people trying to eat. No caution signs up because of the water, dangerous if someone falls. Lawsuit!!!!
Atmosphere: 1
Food: 1
Service: 1
I had an issue with my mobile order and reached out to customer service online. The next day I received an email and the owner went above and beyond to provide a resolution. Really appreciate the level of customer service; his swift response to my issue turned this from a negative experience to a positive one ??
Service: 5
Restaurantji Recommends
We were the first ones in this restaurant this morning. I am pointing that out for a few reasons that will be obvious shortly. Upon entering the foyer was clean and well maintained. We placed our order to friendly staff. Our food was fine. The order was correct. However, the issues were made known before our exit. It was obvious the restrooms had not been cleaned. The toilets were dirty. There was not any toilet paper in one of the female stalls. Also, mamas beware, I didn’t see any high chairs nor was there a changing station in the restrooms.
Atmosphere: 3
Food: 4
Service: 5
Went to this establishment and the cashier did not get the first part of our order so then we had to go back and repeat everything. The cashier got mad after they had to repeat everything then went firmly huffed your order is $38 and didn’t let us check to see if they got the right food. We say okay that was rude. We pull up to the window and they mess up our drinks. We say they gave us too many and they ask us to move forward. We go forward and wait then we put food gets brought out a teenage guy says to my mom that she should treat the staff with more respect. Like it wasn’t her who messed up the order or was rude to a paying customer. We then ask for the manager and his name and he goes running inside. We then take the food back inside because they were rude and disrespectful when they were in the wrong.
Atmosphere: 1
Food: 1
Service: 1
Well I gave them a second visit after the last bad visit. Same results. My wings were. Cold. Not the least bit warm. I took them to the counter and they agreed and either replaced them or warmed them. Last visit exact same problem but they looked at me like I was lying. The kids meal my granddaughter got had 9 French fries. My 10.00 meal only had a few more. They seem very put out when NICELY brought to their attention. This was my last visit. The food tasted ok but the chicken wasn't tender by any means.
I stop here every week. The fries are always hot and service is fast.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious as always, had the ranch
Atmosphere: 4
Food: 4
Service: 4