Stayed at a hotel nearby for the weekend, came through 3 different times and each time it took longer and longer to get through the drive through. The 3rd time we waited about 10 minutes at the speaker (we did a mobile order so we paid already). Finally got around the building, but that took another 10 minutes to get even to the window itself. These guys can’t handle a rush.. there’s a snow storm coming through as I type this. The snow didn’t start till about 9:30 soo can’t imagine people not showing up for work or something. But even the first 2 times it took a solid (at least) 5 minutes to get 2 drinks, a refresher and a brown shaken espresso. Luckily we don’t live here so don’t have to worry about coming back.
Atmosphere: 1
Food: 2
Service: 1
Tracy Baker
This Dunkin location was very good. Ordered 3-$6 specials. The coffee at this location was delicious.
Atmosphere: 5
Food: 5
Service: 5
Lori Warthen
Hello. Was a regular of Dunkin' donuts dry ridge Kentucky for over 3 years straight. Sometime over this last summer the crew changed and then came a whole bunch of new people. Ever since then the service has gone downhill and has become very bad. Still went there up until this very last week. Went through and ordered a pumpkin spice latte iced. They loaded it down with so much cinnamon and sugar that it literally made me vomit. Tried to call the store to say something about it and couldn't get a hold of anybody. So I called corporate. Corporate seem concerned and said they would get a hold of the store. I'm very sure they did. The store was supposed to get a hold of me to try to make it right but the store never got a hold of me. I would give this 0 stars but it made me give one star. Will not ever go there again. They have lost my service. Will definitely be going to Walton's Dunkin' donuts from now on.
D Lenk
My drink was watered down, threw it away!
Atmosphere: 1
Food: 1
Service: 1
Gabby Wilson
Good food for the money. Coffee was graded at less than average and the help was very disorganized as well as unfriendly.
Sarah Beth Evans
Slow service wait time longer then 10 mins whattttt
EliT588
The employees were so nice and did a great job at making the coffee (frozen Carmel coffee) and the doughnuts were excellent. 👌👍
Atmosphere: 5
Food: 5
Service: 5
Bryan Teague
I had a fantastic experience at this Dunkin' Donuts! I ordered five Boston cream donut holes and a medium coffee, and both were absolutely perfect. The coffee was rich and flavorful, and the donut holes were fresh, soft, and filled just right. I really appreciate the team here—everyone did an amazing job. Thank you for making my visit so enjoyable!
30min in drive thru today. If I hadn't already done my mobile order and paid for it. I would have left. Service was so slow 🐌. Since management change, been slow..
Atmosphere: 3
Food: 3
Service: 1
Jesse Janzen
A lot better now I go here 3 or 4 times a day sometimes, it's never run smoother than it does now, I like the new manager and staff. This was a great change. I actually stopped coming to this location for awhile but with the new changes made I have returned as an everyday customer.
Atmosphere: 5
Food: 5
Service: 5
Jeff H
Wish I could still buy the stock. They have lapped starbucks. Waaay more food items, many sugar free syrup options and fine coffees and doughnuts. A very friendly staff too!!
Parking: Its located in an adjacent strip next to a Wal-mart. No parking issues ever!
Atmosphere: 4
Food: 5
Service: 5
Shawn Roybal
Very busy. Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Scott Ford
Stopped here yesterday for a cup of coffee, was glad I did. Great coffee and service
Quick service for your morning coffee
Atmosphere: 5
Food: 5
Service: 5
Stayed at a hotel nearby for the weekend, came through 3 different times and each time it took longer and longer to get through the drive through. The 3rd time we waited about 10 minutes at the speaker (we did a mobile order so we paid already). Finally got around the building, but that took another 10 minutes to get even to the window itself. These guys can’t handle a rush.. there’s a snow storm coming through as I type this. The snow didn’t start till about 9:30 soo can’t imagine people not showing up for work or something. But even the first 2 times it took a solid (at least) 5 minutes to get 2 drinks, a refresher and a brown shaken espresso. Luckily we don’t live here so don’t have to worry about coming back.
Atmosphere: 1
Food: 2
Service: 1
This Dunkin location was very good. Ordered 3-$6 specials. The coffee at this location was delicious.
Atmosphere: 5
Food: 5
Service: 5
Hello. Was a regular of Dunkin' donuts dry ridge Kentucky for over 3 years straight. Sometime over this last summer the crew changed and then came a whole bunch of new people. Ever since then the service has gone downhill and has become very bad. Still went there up until this very last week. Went through and ordered a pumpkin spice latte iced. They loaded it down with so much cinnamon and sugar that it literally made me vomit. Tried to call the store to say something about it and couldn't get a hold of anybody. So I called corporate. Corporate seem concerned and said they would get a hold of the store. I'm very sure they did. The store was supposed to get a hold of me to try to make it right but the store never got a hold of me. I would give this 0 stars but it made me give one star. Will not ever go there again. They have lost my service. Will definitely be going to Walton's Dunkin' donuts from now on.
My drink was watered down, threw it away!
Atmosphere: 1
Food: 1
Service: 1
Good food for the money. Coffee was graded at less than average and the help was very disorganized as well as unfriendly.
Slow service wait time longer then 10 mins whattttt
The employees were so nice and did a great job at making the coffee (frozen Carmel coffee) and the doughnuts were excellent. 👌👍
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic experience at this Dunkin' Donuts! I ordered five Boston cream donut holes and a medium coffee, and both were absolutely perfect. The coffee was rich and flavorful, and the donut holes were fresh, soft, and filled just right. I really appreciate the team here—everyone did an amazing job. Thank you for making my visit so enjoyable!
Your customer,
Bryan Teague
Atmosphere: 5
Food: 5
Service: 5
Who charges for water? Apparently Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
30min in drive thru today. If I hadn't already done my mobile order and paid for it. I would have left. Service was so slow 🐌. Since management change, been slow..
Atmosphere: 3
Food: 3
Service: 1
A lot better now I go here 3 or 4 times a day sometimes, it's never run smoother than it does now, I like the new manager and staff. This was a great change. I actually stopped coming to this location for awhile but with the new changes made I have returned as an everyday customer.
Atmosphere: 5
Food: 5
Service: 5
Wish I could still buy the stock. They have lapped starbucks. Waaay more food items, many sugar free syrup options and fine coffees and doughnuts. A very friendly staff too!!
Parking: Its located in an adjacent strip next to a Wal-mart. No parking issues ever!
Atmosphere: 4
Food: 5
Service: 5
Very busy. Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Stopped here yesterday for a cup of coffee, was glad I did. Great coffee and service
Atmosphere: 5
Food: 5
Service: 5
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