McDonald's
76 Blackburn Ln, Dry Ridge
(859) 824-6249
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I have never really had a problem personally but sometimes when it gets busy I have seen where they forget meat on sandwiches and forget some items but that happens everywhere. They are very nice people and the food is delicious.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Hamburger, Cheeseburger, Big Mac
Perfect service! Fast! Great food!! Such good early morning attitudes!!
Dietary restrictions: I’m Keto and they nailed my order!!
Atmosphere: 5
Food: 5
Service: 5
McDonald's was busy. The young people were scooting around getting everybody's food out. you don't see that atmosphere in bigger city.
Atmosphere: 5
Food: 5
Service: 5
Stopped on my way to work every single sandwich was wrong should have known better i guess
Atmosphere: 1
Food: 1
Service: 1
22 min wait for food . In drive thru .
Food: 4
Service: 1
Decent place but the food made me sick for a few days but decent.
Atmosphere: 3
Food: 2
Service: 5
Very slow
Atmosphere: 3
Food: 4
Service: 3
Cool game tables
Atmosphere: 5
Food: 5
Service: 5
Tasty meals always!
Always easy, always great and quick. What is not to love when on a road trip? Hot tea saved the day when I was sick.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Crispy Chicken Sandwich
Restaurantji Recommends
Drive theu customer, the order was wrong. When I received correct order it was stone cold. Still a bad McDonald’s
Food: 1
Service: 1
Hands down slowest McDonald’s at any time of day
Atmosphere: 3
Food: 3
Service: 1
If I learned anything from this experience, it’s that this location cannot handle mobile orders. It seems like none of the staff understand how to handle such a simple task and they communicate quite terribly. Me and my group had three mobile orders for pickup at the window , and then we had another order made at the window. Simple right? Three mobile orders which should have already been made, and then an order that was just placed, but no, it wasn’t that simple for this location, we were told that the manager said, despite us specifically choosing to order through a window, we would have to come inside to pick up our mobile orders. That was their first mistake. Then we roll up to the window where we get the order we placed at the window. We then tell them that we also have mobile orders for the window, in case they thought the mobile orders were pickup at the front. They then said they would be back with the order and left us there for TEN MINUTES. That was their second mistake. At that point we really could have gone inside and picked up our orders, and at ten minutes I took it upon myself to get out of the car and come inside to pick up the orders. I explained my grievances to the manager I spoke with and she seemed dumbfounded as if she didn’t know what her staff was doing. Was she not the one that told her staff for us to go inside? So did no one communicate to her that they said they’d get our order for us? Anyways, I gave them the three names of the mobile orders and out of the 3, I got ONE. Only ONE of the THREE orders had tickets, so they had no clue what was inside of the other moblie orders, or who they belonged to. No name, no code, nothing. That was their fourth mistake. I had to go out of my way for my group to text me their orders to confirm that what I would bring back was what they ordered. I grabbed the bags and drinks, got into the car, and started to drive away. You’d think that’s where it ended, but no, we open up one of the orders and the burger ordered was nearly unwrapped, smushed, and exposed at the bottom of the bag. At this point things were just ridiculous. I was fed up and I had my driver turn around because we had not just spend the past twenty minutes at this McDonald’s for that. I went inside and again, explained my grievances and had it remade. While they were remaking my order a kind woman who overheard my problem expressed to me that she had also had problems with this location and that she was frustrated. These people messed up 5 times, and although in the end we got what we paid for, it took them multiple tries to get there. It really was something so simple that could’ve been solved if this location did their jobs like they were supposed to and communicated better with the customer.
Atmosphere: 1
Food: 2
Service: 2
This place was pitiful, we had made a mobile order that we would pick up in the drive thru and they told us to instead come inside and pick it up even though we had explicitly ordered it for drive thru pick up. Anyways then we pull up to a window and they say that they’ll get the mobile order to us instead… however no one ever came back so then we walk inside and collect our order and unsurprisingly things were wrong with it. Whatever imbecile was wrapping the mcchickens didn’t have enough mental capacity to actually fully wrap it, so when we opened the bag it was completely opened and the ingredients were spilled out. I’d rather eat out of a dumpster because the rats would serve me better!
Atmosphere: 1
Food: 1
Service: 1
Great pumpkin ice coffee
Service: 5
Loading...