McDonald's

6 Sperti Dr, Edgewood
(859) 331-5094

Recent Reviews

Nick Deaton

Great for the kids.

Marie Doane

They always get the order wrong so I had to go all the way back but they did correct it

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Cheeseburger

Matthew Campbell

Fast service

Atmosphere: 4

Food: 4

Service: 5

Dawn Eubanks

Now using AI for order taking through drive thru and it was a nightmare. A person finally took over and they were not friendly at all. Only reason I gave 2 stars for service is because the lady who brought our food out was extremely nice.

Food: 4

Service: 2

Carmen Carlotta

Ordered DoorDash did not get complete order called back and they were rude telling me that the DoorDash guy should’ve never left that it was on him

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Quarter Pounder Hamburger, Fish Sandwich, Mcchicken, Sausage Biscuit, Mcchicken Sandwich, World Famous Fries, Sausage Mcmuffin with Egg, Hamburger, Cheeseburger, Double Cheeseburger, Mcdouble, Filet-O-Fish, Sausage Burrito, Egg Mcmuffin, Sausage Mcmuffin, Big Mac

Jennifer Evans (Kopp)

No trash can in restroom which was odd. Ordered food and after 20 minutes went up to ask about it and it had apparently been sitting there for over 10 minutes so the fries were cold. Heard 2 other customers asking about where their food was and one person they accidentally gave their order to someone else. It wasn't busy inside, the drive through line didn't seem longer than usual for a McDonald's. Chicken was at lleast just as good as usual. Seems like fast food is getting more expensive yet worse in quality. Will look for a local spot next time we come through.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Kids Happy Meal, Mcchicken

Terrell Meadows

The AI ordering system is terrible and frustrating. Closing the dine in so I can’t order inside at 9:22pm as I am walking in was also very frustrating. What’s going on at this location?

Atmosphere: 1

Food: 1

Service: 1

Katie L

Took forever and my fries were ice

Atmosphere: 2

Food: 1

Service: 2

ninjapistol

Waited for 30+ minutes in the curbside pickup for my order and never received it. Had to go through the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Alexander Buffington

Its same old Macdonald'

Atmosphere: 3

Food: 3

Service: 3

Erick Hurtado

Excellent service, they attended to me very quickly

Natasha Lynn

I went here for a quick dinner and that was the last thing I got. The new AI ordering process is a nightmare. You can't customize your order at all and had to wait for the person working the drive through to come on to get my order taken. I get to the second window the girl hands me 5 cokes in 1 drink holder with the one cup coming out of the broken bottom. She says be careful an shows me the cup holder is broke then ask me to go to the parking space to wait. After waiting 23 minutes for my food, I go inside. No one was at the counter so I waited figuring someone would come over because they all seen me standing there. No one came over. I had to loudly ask to be helped. I told them I had been waiting over 20 minutes for my food and the girl proceeded to say "you got that right." She took my receipt and showed what I assumed was a manager. They were still working on my order. The bag of food was sitting on the counter with the sandwiches next to it and they sent my sons happy meal out to the wrong car. The manager came over to give me the bags and asked if she needed to walk them to the car. I had to remind her i was still missing the happy meal so she gave me one and the other that was the mix up. By the time I got my food the fries were luke warm the burgers were hard and the cokes were watered down after it was all said and done. $60 worth of garbage. By far the most disappointing experience I had here.

Atmosphere: 1

Food: 1

Service: 1

Paul Simpson

I wanna start by saying any positive review on here was probably made by a member of the staff !! This place is trash !!! Managers in the am are rude and nasty !! Stay away from this location in am they will ruin your day !!! When someone is spending their hard earned money you could at least smile and say good morning or something!!

Atmosphere: 2

Food: 2

Service: 1

Amy Newkirk

Went thru the drive thru and of course had trouble with the AI robot, so finally after 5 minutes of sitting there a human takes me order.. I ordered 2 cheeseburgers dressed like big macs. Spicy chicken DELUXE large with a coke. Got my food and the cheeseburgers had no pickles or onions. And the Spicy only had pickles on it and the fries had a long white/blonde hair on them.... I went back in and showed the manager this. Got all the food back and the cheeseburgers were STILL missing onions. There was a squirt of sauce on the chicken sandwich, and it was mostly on the box, not the sandwich, and still had NO ONIONS. Cherry on top, large fry was half full, cold, and the chicken was too rough/chewy to eat.After 2 trips through the drive thru and a trip inside, i still left with an unsatisfactory meal.$15 broker and still hungry.

Atmosphere: 1

Food: 1

Service: 1

gregory alford

They pull almost every vehicle to wait for food. Place

Atmosphere: 2

Food: 3

Service: 1

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