I went through the drive thru. After waiting almost ten minutes and five other cars pulling behind me I drive up to windows and the employees are just standing and chatting. When they see me they act surprised and look up at monitors to see the line. I order and they ask me to pull up. I wait another 5 minutes for them to bring order. I drove 2 minutes to hotel. I got to room to eat and food is completely cold. Sandwich and fries.
Atmosphere: 1
Food: 1
Service: 1
AaronnStacey
Went thru the drive thru at 11:20 Saturday, they asked me to pull forward because they were cooking part of my order. 15 minutes later the truck behind me gets their food and leaves, still haven’t received my order. 5 minutes later that was behind me and left came back. Clearly they received the wrong order, I’m guessing my order. I say this because I started to pull around to go in mostly due to my suspicions, and out the back door comes the worker with my food. I took my food and before leaving felt the mozzarella sticks I was supposedly waiting for and they were cold. When I get home it is clear that my order was opened and wrapped back up quickly. No apologies for it taking so long, no explanation as to why it took so long, just $30 worth of cold food that clearly took a ride with some other customer before they gave me the exact same food. Completely unacceptable and incompetent customer service, management of the restaurant, and horrible product!
Atmosphere: 1
Food: 1
Service: 1
Chris Vaughn
They would not give sauces, they kept my credit card in the drive tru, had to drive back to get it, told them that the food was over cooked and hard, and was told to bring thrnfiod back with the receipt so they could give us a new meal even though they remembered us in the drive thru. Brought the food back then we were told to leave because we voiced our displeasure with the food and service. Manger can out and took a picture of out car and out license plate for some unknown reason.
Atmosphere: 1
Food: 1
Service: 1
Thomas Brousseau
Fries were to salty. French dip was great. Employee parked at front door not good
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Dip
cindy nunn
Manager was very rude
Atmosphere: 1
Food: 1
Service: 1
Jay Arthur
I just left this restaurant. It is disgusting. There were no other customers inside, yet every table had food residue. There were food scraps all over the floor while at least 6 people stood in the food prep area talking. My food was made incorrectly. As they remade my order, I observed an employee take off his hat and place it directly into the food prep area. I called him out and he responded with, “‘My bad bruh” and laughed. This place is unsanitary and I will be reporting them to the health department.
Atmosphere: 1
Food: 1
Service: 1
Helen Cendrowski
Mixed up our order and gave to another customer. you can tell the fried am Moz sticks were cooked in same old oil. Even after the meal was replaced with new, still tasted old oil.
Atmosphere: 3
Food: 2
Service: 1
Dale Bryan
Unbelievable. Most disorganized fast food joint I’ve ever been in.
Atmosphere: 1
Food: 1
Service: 1
Linda “RED” Herrell
These guys went over and beyond for me. I for got to ask for double meat they figured out a way to ring it up since I had already paid for my meal. Everyone working tonight was so kind. Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Curly Fries
Tigs Development
50 minutes in the drive thru then told to pull up. The manager pretty much through the food at me I told her I wanted to check the food and thank goodness I did because my french dips did not have any Aujus and I asked for ketchup and Arby sauce at the speaker and didn't have that either. I get a little bit of a wait during lunch but I missed my whole lunch break getting food from there.
Empty building still waited 10 mins just get my ordered taken. The staff behind counter was completely lost. Older heavy (employee) set guy trying his best to flirt with a much younger get person working the front
Atmosphere: 3
Food: 3
Service: 1
Carrie mashread
The manager Jerry was extremely nice and helpful. This man deserves a raise!!!¡
lily smith
the guy at the service window was the SWEETEST, he was so helpful and kind :)
Service: 5
Jack Black
Tried the burger, loved the burger. This location is always putting out good food and good service.
I went through the drive thru. After waiting almost ten minutes and five other cars pulling behind me I drive up to windows and the employees are just standing and chatting. When they see me they act surprised and look up at monitors to see the line. I order and they ask me to pull up. I wait another 5 minutes for them to bring order. I drove 2 minutes to hotel. I got to room to eat and food is completely cold. Sandwich and fries.
Atmosphere: 1
Food: 1
Service: 1
Went thru the drive thru at 11:20 Saturday, they asked me to pull forward because they were cooking part of my order. 15 minutes later the truck behind me gets their food and leaves, still haven’t received my order. 5 minutes later that was behind me and left came back. Clearly they received the wrong order, I’m guessing my order. I say this because I started to pull around to go in mostly due to my suspicions, and out the back door comes the worker with my food. I took my food and before leaving felt the mozzarella sticks I was supposedly waiting for and they were cold. When I get home it is clear that my order was opened and wrapped back up quickly. No apologies for it taking so long, no explanation as to why it took so long, just $30 worth of cold food that clearly took a ride with some other customer before they gave me the exact same food. Completely unacceptable and incompetent customer service, management of the restaurant, and horrible product!
Atmosphere: 1
Food: 1
Service: 1
They would not give sauces, they kept my credit card in the drive tru, had to drive back to get it, told them that the food was over cooked and hard, and was told to bring thrnfiod back with the receipt so they could give us a new meal even though they remembered us in the drive thru. Brought the food back then we were told to leave because we voiced our displeasure with the food and service. Manger can out and took a picture of out car and out license plate for some unknown reason.
Atmosphere: 1
Food: 1
Service: 1
Fries were to salty. French dip was great. Employee parked at front door not good
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Dip
Manager was very rude
Atmosphere: 1
Food: 1
Service: 1
I just left this restaurant. It is disgusting. There were no other customers inside, yet every table had food residue. There were food scraps all over the floor while at least 6 people stood in the food prep area talking. My food was made incorrectly. As they remade my order, I observed an employee take off his hat and place it directly into the food prep area. I called him out and he responded with, “‘My bad bruh” and laughed. This place is unsanitary and I will be reporting them to the health department.
Atmosphere: 1
Food: 1
Service: 1
Mixed up our order and gave to another customer. you can tell the fried am Moz sticks were cooked in same old oil. Even after the meal was replaced with new, still tasted old oil.
Atmosphere: 3
Food: 2
Service: 1
Unbelievable. Most disorganized fast food joint I’ve ever been in.
Atmosphere: 1
Food: 1
Service: 1
These guys went over and beyond for me. I for got to ask for double meat they figured out a way to ring it up since I had already paid for my meal. Everyone working tonight was so kind. Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Curly Fries
50 minutes in the drive thru then told to pull up. The manager pretty much through the food at me I told her I wanted to check the food and thank goodness I did because my french dips did not have any Aujus and I asked for ketchup and Arby sauce at the speaker and didn't have that either. I get a little bit of a wait during lunch but I missed my whole lunch break getting food from there.
Food: 1
Service: 1
Restaurantji Recommends
Empty building still waited 10 mins just get my ordered taken. The staff behind counter was completely lost. Older heavy (employee) set guy trying his best to flirt with a much younger get person working the front
Atmosphere: 3
Food: 3
Service: 1
The manager Jerry was extremely nice and helpful. This man deserves a raise!!!¡
the guy at the service window was the SWEETEST, he was so helpful and kind :)
Service: 5
Tried the burger, loved the burger. This location is always putting out good food and good service.
Atmosphere: 4
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
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