Great staff. Worked with them to see if they could handle a lunch order for work meeting… they let me know that they would be glad to help and made it clear what my options were.
Atmosphere: 5
Food: 5
Service: 5
Mayelin Johnson
Soggy food
Atmosphere: 3
Food: 1
Service: 1
Rachael Zollman
The SLOWWWWWEST Jimmy John’s ever!! It took an hour to get my order. We were 2 miles away.
Food: 5
Service: 3
Steven Robinson
Love the staff at this Jimmy John’s! Always friendly, they recognize their regulars, and remember favorite orders.
Atmosphere: 5
Food: 5
Service: 5
Dollye Smith
Vegetarian options: Love Mediterranean food. They had a Mediterranean wrap that was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich
Sheila Mullins
My husband placed an online order for me and this is what I received. I ended up combining both sides into one and made an actual sandwich. Extremely disappointed!
Food: 1
Saxon Reinhart
It took 40 minutes to get through the drive through. With only 2 cars in front of us. After we sit at the window for 10 minutes waiting on ONE sandwich and a drink they finally hand us our drink and it’s wrong. I go in to see what the problem is and they say “we’re busy we have online orders” and that they take priority. A man in the waiting room said he had been waiting for an hour. I understand being busy, but when your moto is “freaky fast” you need to back that up. No apology for anything. I never leave reviews and I believe every business can have bad days, but looking at the rest of the reviews, this has been going on way too long.
Julie L
First time to a Jimmy John’s and pretty disappointed. First of, I waited in store for almost 10 minutes for just 2 subs when no other customers were in the store. Secondly they got my sub completely wrong. They just made the sub with what normally comes on it when I specifically said no tomato and add onion. Not sure what’s so hard about reading what’s on the screen and making the sandwich to match.
Michael “The Professor” Fisher
If you like a good sub sandwich you can't go wrong. I know opinions differ and I'm a fan of just about any sandwich shop that don't give me food poisoning or bad service. But I have to say Jimmy John's was a game changer when they came to town.
Atmosphere: 5
Food: 5
Service: 5
Donna Slatton
I ordered online and we picked up our order. We got home and we were a sandwich short. I called was put on hold for 8 minutes. I hung up and called again. I told the employee that we were missing a sandwich and would like it delivered. He said we could pick it up or get credit for the missing sandwich. I asked to speak to the manager and he said one moment but then came back and said the GM wasn’t working. I believe she didn’t want to speak to us. This wasn’t our error, I paid online, they offer delivery so why can’t they deliver it? In short, the employee hung up on me! Why?
Very Good sandwiches. Only place you can buy an Unwich. Only thing is these servers are so busy that they hardly ever smile. I know they are busy but please smile it makes food better. Please bring back Jimmy John’s mustard that was stupid to take it away it was one thing that made Jimmy John sandwiches not just another sandwich
Dietary restrictions: They have Unwiches
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Undwich
Desiree Mitchell
I frequently order from here delivery and pick up and the service and staff customer care has always been exquisite. I try different sandwiches each time and I have not been disappointed yet. the only time I had a order mix up, the manager victoria corrected it immediately with no hassle. The last trip I made Candace and Connor made the offer quick and neat and there attitudes just make my day better. Always friendly. This whole building deserves a raise!! I will obviously be a continuous customer. Awesome jobs guys!
Kid-friendliness: They always are so sweet to the kiddos and make the sandwiches exactly how my 4 year old asks. She loves it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich
Kyle Coleman
I don't understand what all the fuss is about in here, this specific jimmy johns has changed my life, it's the only one I'll go to now. Every order is correct and delicious, accompanied by a great staff, and quick service. Candice is great!! Jimmy johns for life baby!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich, Pickles
justin reister
This location makes Jimmy John's look bad... I worked at a few different ones in Louisville and I know how the food should taste, the general manager at this specific store forced it's employees to serve bacon from the looks of it was bad couldn't even finish my food and didn't want to, terrible experience overall ruined my liking for the JJ blt all together don't think I will be returning to eat here ever again if the product is bad or doesn't look right you surely shouldn't serve it to your customers that's just common sense & hoping I don't get sick from it ???️
Atmosphere: 1
Food: 1
Service: 1
Anthony Sterling
0/5 StarsThey don’t want to make the food correctly, so you end up getting something you didn’t pay for and they have the audacity to refuse to make it right by remaking the food after I provided a recipe/proof of purchase. Well guess what Jimmy John’s, there’s a thing called a “chargeback” and one has already been filed. Good luck staying in business with no repeat business. ?
Great staff. Worked with them to see if they could handle a lunch order for work meeting… they let me know that they would be glad to help and made it clear what my options were.
Atmosphere: 5
Food: 5
Service: 5
Soggy food
Atmosphere: 3
Food: 1
Service: 1
The SLOWWWWWEST Jimmy John’s ever!! It took an hour to get my order. We were 2 miles away.
Food: 5
Service: 3
Love the staff at this Jimmy John’s! Always friendly, they recognize their regulars, and remember favorite orders.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Love Mediterranean food. They had a Mediterranean wrap that was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich
My husband placed an online order for me and this is what I received. I ended up combining both sides into one and made an actual sandwich. Extremely disappointed!
Food: 1
It took 40 minutes to get through the drive through. With only 2 cars in front of us. After we sit at the window for 10 minutes waiting on ONE sandwich and a drink they finally hand us our drink and it’s wrong. I go in to see what the problem is and they say “we’re busy we have online orders” and that they take priority. A man in the waiting room said he had been waiting for an hour. I understand being busy, but when your moto is “freaky fast” you need to back that up. No apology for anything. I never leave reviews and I believe every business can have bad days, but looking at the rest of the reviews, this has been going on way too long.
First time to a Jimmy John’s and pretty disappointed. First of, I waited in store for almost 10 minutes for just 2 subs when no other customers were in the store. Secondly they got my sub completely wrong. They just made the sub with what normally comes on it when I specifically said no tomato and add onion. Not sure what’s so hard about reading what’s on the screen and making the sandwich to match.
If you like a good sub sandwich you can't go wrong. I know opinions differ and I'm a fan of just about any sandwich shop that don't give me food poisoning or bad service. But I have to say Jimmy John's was a game changer when they came to town.
Atmosphere: 5
Food: 5
Service: 5
I ordered online and we picked up our order. We got home and we were a sandwich short. I called was put on hold for 8 minutes. I hung up and called again. I told the employee that we were missing a sandwich and would like it delivered. He said we could pick it up or get credit for the missing sandwich. I asked to speak to the manager and he said one moment but then came back and said the GM wasn’t working. I believe she didn’t want to speak to us. This wasn’t our error, I paid online, they offer delivery so why can’t they deliver it? In short, the employee hung up on me! Why?
Food: 3
Service: 1
Restaurantji Recommends
Very Good sandwiches. Only place you can buy an Unwich. Only thing is these servers are so busy that they hardly ever smile. I know they are busy but please smile it makes food better. Please bring back Jimmy John’s mustard that was stupid to take it away it was one thing that made Jimmy John sandwiches not just another sandwich
Dietary restrictions: They have Unwiches
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Undwich
I frequently order from here delivery and pick up and the service and staff customer care has always been exquisite. I try different sandwiches each time and I have not been disappointed yet. the only time I had a order mix up, the manager victoria corrected it immediately with no hassle. The last trip I made Candace and Connor made the offer quick and neat and there attitudes just make my day better. Always friendly. This whole building deserves a raise!! I will obviously be a continuous customer. Awesome jobs guys!
Kid-friendliness: They always are so sweet to the kiddos and make the sandwiches exactly how my 4 year old asks. She loves it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich
I don't understand what all the fuss is about in here, this specific jimmy johns has changed my life, it's the only one I'll go to now. Every order is correct and delicious, accompanied by a great staff, and quick service. Candice is great!! Jimmy johns for life baby!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Undwich, Pickles
This location makes Jimmy John's look bad... I worked at a few different ones in Louisville and I know how the food should taste, the general manager at this specific store forced it's employees to serve bacon from the looks of it was bad couldn't even finish my food and didn't want to, terrible experience overall ruined my liking for the JJ blt all together don't think I will be returning to eat here ever again if the product is bad or doesn't look right you surely shouldn't serve it to your customers that's just common sense & hoping I don't get sick from it ???️
Atmosphere: 1
Food: 1
Service: 1
0/5 StarsThey don’t want to make the food correctly, so you end up getting something you didn’t pay for and they have the audacity to refuse to make it right by remaking the food after I provided a recipe/proof of purchase. Well guess what Jimmy John’s, there’s a thing called a “chargeback” and one has already been filed. Good luck staying in business with no repeat business. ?
Atmosphere: 1
Food: 1
Service: 1
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