Poor service don't know why they still even open honestly horrible horrible
Sherri Bagalay
I don't know if the app shares this, but I had to put in this review from October of '23. The family went on a road trip and needed a quick breakfast to get us on the road and stopped at this Mc D's. Wow does not even cover it. Our normal expectations for fast food is kinda/maybe hot, it's something to just get us by, because that's what we normally get. This location blew our socks off. Piping hot, fresh, great texture, not overly greasy, fast, and courteous. I used to manage at a fast food restaurant and this team would have been a blessing during an inspection. It's like they were making food for one of their commercials instead of being a real location. I know I sound like I'm rambling but I am still blown away and remember this Mc D's months later and was so happy to have found the receipt under the front seat when doing spring cleaning so I could give this review. Absolutely fantastic, this location needs raises to reflect how great it is. They seriously need to come to West Michigan to teach them how to do it correctly. 100 out of 10 recommend this location and wish it were local!
Atmosphere: 5
Food: 5
Service: 5
Larry Thrasher
Typical Mcds but modern, fairly new
Akeel Kalik
Javion took my order in the drive through and was so kind, made my whole night.
Atmosphere: 5
Food: 5
Service: 5
Noah Clark
They got my order rong the first time
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hamburger, Fries, Big Mac
orchid
Whole place is disorganized. Lady at the drive through seemed high off something and got our entire order wrong. Then spent 30 minutes at the window just to get our order wrong again. Thankfully we did get a refund.
Atmosphere: 2
Food: 1
Service: 1
Jonathan Dickinson
Ownership is doing a rather poor job of keeping the closing shift staffed properly
Atmosphere: 1
Food: 4
Service: 4
Valerie Garza
Food was disgusting
Food: 1
shane m
Takes 30 minutes to get through the drive thru. At least 5-7 minutes between orders before anyone takes the next order.
Atmosphere: 1
Food: 4
Service: 1
c murphy
Fries were cold and had to finally after being ignored for several minutes had to stick my head around the counter and say can I please have some
I ordered on the kiosk exactly how I needed my burger due to allergies. They had to remake it three times. The manage on the watchtower was very very rude and needs some service training. Will not be
Food: 1
Service: 1
Jody Hume
Beautiful young lady I guess she was the manager so sweet professional runs a tight ship Very nice my order was not right she took care of. It very
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: World Famous Fries
Cindy Pettit
We waited 20 minutes for them to bring our food to us. When I went up to ask, it had been sitting by the heat rack (not on it), and of course the food had to be replaced. The young man working told the cooks to remake because it was cold before it even left the place it had been sitting. Service is HORRIBLE at this
Atmosphere: 3
Food: 2
Service: 1
Tiffaney H
Drive thruFries hot ? friendly drive
Atmosphere: 5
Food: 5
Service: 5
Dennis Diaz
Please check your orders carefully before because sometimes they don't put in the potatoes.
Poor service don't know why they still even open honestly horrible horrible
I don't know if the app shares this, but I had to put in this review from October of '23. The family went on a road trip and needed a quick breakfast to get us on the road and stopped at this Mc D's. Wow does not even cover it. Our normal expectations for fast food is kinda/maybe hot, it's something to just get us by, because that's what we normally get. This location blew our socks off. Piping hot, fresh, great texture, not overly greasy, fast, and courteous. I used to manage at a fast food restaurant and this team would have been a blessing during an inspection. It's like they were making food for one of their commercials instead of being a real location. I know I sound like I'm rambling but I am still blown away and remember this Mc D's months later and was so happy to have found the receipt under the front seat when doing spring cleaning so I could give this review. Absolutely fantastic, this location needs raises to reflect how great it is. They seriously need to come to West Michigan to teach them how to do it correctly. 100 out of 10 recommend this location and wish it were local!
Atmosphere: 5
Food: 5
Service: 5
Typical Mcds but modern, fairly new
Javion took my order in the drive through and was so kind, made my whole night.
Atmosphere: 5
Food: 5
Service: 5
They got my order rong the first time
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hamburger, Fries, Big Mac
Whole place is disorganized. Lady at the drive through seemed high off something and got our entire order wrong. Then spent 30 minutes at the window just to get our order wrong again. Thankfully we did get a refund.
Atmosphere: 2
Food: 1
Service: 1
Ownership is doing a rather poor job of keeping the closing shift staffed properly
Atmosphere: 1
Food: 4
Service: 4
Food was disgusting
Food: 1
Takes 30 minutes to get through the drive thru. At least 5-7 minutes between orders before anyone takes the next order.
Atmosphere: 1
Food: 4
Service: 1
Fries were cold and had to finally after being ignored for several minutes had to stick my head around the counter and say can I please have some
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I ordered on the kiosk exactly how I needed my burger due to allergies. They had to remake it three times. The manage on the watchtower was very very rude and needs some service training. Will not be
Food: 1
Service: 1
Beautiful young lady I guess she was the manager so sweet professional runs a tight ship Very nice my order was not right she took care of. It very
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: World Famous Fries
We waited 20 minutes for them to bring our food to us. When I went up to ask, it had been sitting by the heat rack (not on it), and of course the food had to be replaced. The young man working told the cooks to remake because it was cold before it even left the place it had been sitting. Service is HORRIBLE at this
Atmosphere: 3
Food: 2
Service: 1
Drive thruFries hot ? friendly drive
Atmosphere: 5
Food: 5
Service: 5
Please check your orders carefully before because sometimes they don't put in the potatoes.
Atmosphere: 5
Food: 5
Service: 1