Pizza was dry and had NO SAUCE! WHATS PIZZA WITH NO SAUCE MYYY GODđ˘đ˘đ˘đ˘đ˘ SPENT OVER 50 BUCKS FOR PIZZA WHY WOULD YOU ROB MY FAMILY LIKE THIS...NEVER ORDERING HERE AGAIN! PAPA JOHNS FROM NOW ONđđđđ
Atmosphere: 1
Food: 1
Service: 1
Hailey Curtis
Manager was awful, didn't catch her name but she was being very rude. i understand its new years eve but they couldn't handle receiving 5 orders at one time. as a former restaurant manager this is not acceptable. our food was wrong and they told us to "just deal with it" when we didnt get our whole order instead of offering to make it right or refund us for what we didn't receive. this will be the last time they have our service.
Atmosphere: 1
Food: 1
Service: 1
Kayla Jackson
Iâve worked in customer service my entire life and Iâve never experienced the level of poor customer service as we received from this location today. Our order was transferred over to DoorDash even though we ordered from the Pizza Hut website, which wouldnât be a problem if the food was actually delivered. Food never showed up and the door dasher just replied they dropped it off and cut off all communication. Tried to contact the store and someone just kept answering the phone and saying âseriously! We are busy! Call back later!â And continued to hang up on us. All we wanted was our money back at this point. Finally, this person answers the phone to say well itâs door dashâs problem at this point, take it up with them and hung up on us again. I will never order form this location again
Service: 1
Melanie McDowell
If I could have given the review no stars I would. The pizza tasted old, like it had been setting in the restaurant for a long time. The sauce tasted strange maybe because it was made the day before! The breadsticks were so greasy that the grease went through the bag and tore the bag in several places. Iâm sorry that you need a picture to VALIDATE my complaint, but after a few bites it went directly in the garbage! After spending over $30, I expected m Melanie ore for a medium cheese pizza and breadsticks. Will not be going to Pizza Hut in the future! Melanie McDowell
Marion Hughes
If I could give zero stars I would. Went in around 5pm to order and there were three employees in the front , not one said hello, be with you in a minute nothing, we wait 10 mins still no one greeted us. So we left. It doesnât matter if youâre busy, new employee you should still greet your customers!!! We would have waited but not greeting customers is absolutely rude and unprofessional
Jessica King
On 11-12-24 I went to pick up my pizza. It was ready. He had my drink in a bag in the fridge to keep cold. He had a bright smiling face and was pleasant. I think he said he was from the mulberry location. The one I go to is over by pop shelf. The store was clean. When I got home, the pizza was hot with a lot of toppings. It was the best pizza I've had for a long time. Will be back. Oh and it was less than 20$!!!
Atmosphere: 5
Food: 5
Service: 5
Kirsten Ballard
Better service than Papa John's. But ya'll need deals equivalent to your competitors.
Took 3 attempts to get our order in between calling and ordering online. They donât accept coupons from their website, only specialized local coupons. This pic was their interpretation of âLight sauce.â And thatâs after wiping 3 paper towels worth of sauce off of it. Ended up just throwing it away. Never ordering Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Scott Harper
this place is ridiculous. Theyâre always out of everything you canât even call Pizza Hut and order online anymore without getting some lady and China trying to take your order. It doesnât know what the heck youâre talking about because she canât speak English and you call back because they never placed your order, wonder how long itâll be before this place goes out of business
Atmosphere: 1
Food: 1
Service: 1
Kacie Armstrong
Will never order from them again. Ordered food order was confirmed. 30 minutes after delivery estimate no food. Call to check on food, call center says I'll transfer you to your local store. On hold for over 20 minutes. Call back Call center tells me my order was canceled and they don't know why. Luckily I was paying cash so I don't have to worry about my money but it's ridiculous. The store won't even pick up the phone.
Very rude and didnât make the pizza right didnât put the right toppings on my pizza
Atmosphere: 1
Food: 1
Service: 1
Cheqwan Johnson
Hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cheese Sticks
Aaron Mulhall
Ordered pizza delivery on on-line app and left 20% tip on my credit card. Delivery arrived and driver complaining to my wife we ordered 6 pizzas and did not leave a tip. She felt pressured into giving an additional cash tip to what I already paid. Beyond sketchy and the last time I will ever eat from your establishment.
Food: 4
Service: 1
Judith Smith
Food quality is hit or miss. Service is average. In store atmosphere is ok but more often than not at night there is a group of people both in uniform and not at or near the entry
Pizza was dry and had NO SAUCE! WHATS PIZZA WITH NO SAUCE MYYY GODđ˘đ˘đ˘đ˘đ˘ SPENT OVER 50 BUCKS FOR PIZZA WHY WOULD YOU ROB MY FAMILY LIKE THIS...NEVER ORDERING HERE AGAIN! PAPA JOHNS FROM NOW ONđđđđ
Atmosphere: 1
Food: 1
Service: 1
Manager was awful, didn't catch her name but she was being very rude. i understand its new years eve but they couldn't handle receiving 5 orders at one time. as a former restaurant manager this is not acceptable. our food was wrong and they told us to "just deal with it" when we didnt get our whole order instead of offering to make it right or refund us for what we didn't receive. this will be the last time they have our service.
Atmosphere: 1
Food: 1
Service: 1
Iâve worked in customer service my entire life and Iâve never experienced the level of poor customer service as we received from this location today. Our order was transferred over to DoorDash even though we ordered from the Pizza Hut website, which wouldnât be a problem if the food was actually delivered. Food never showed up and the door dasher just replied they dropped it off and cut off all communication. Tried to contact the store and someone just kept answering the phone and saying âseriously! We are busy! Call back later!â And continued to hang up on us. All we wanted was our money back at this point. Finally, this person answers the phone to say well itâs door dashâs problem at this point, take it up with them and hung up on us again. I will never order form this location again
Service: 1
If I could have given the review no stars I would. The pizza tasted old, like it had been setting in the restaurant for a long time. The sauce tasted strange maybe because it was made the day before! The breadsticks were so greasy that the grease went through the bag and tore the bag in several places. Iâm sorry that you need a picture to VALIDATE my complaint, but after a few bites it went directly in the garbage! After spending over $30, I expected m Melanie ore for a medium cheese pizza and breadsticks. Will not be going to Pizza Hut in the future! Melanie McDowell
If I could give zero stars I would. Went in around 5pm to order and there were three employees in the front , not one said hello, be with you in a minute nothing, we wait 10 mins still no one greeted us. So we left. It doesnât matter if youâre busy, new employee you should still greet your customers!!! We would have waited but not greeting customers is absolutely rude and unprofessional
On 11-12-24 I went to pick up my pizza. It was ready. He had my drink in a bag in the fridge to keep cold. He had a bright smiling face and was pleasant. I think he said he was from the mulberry location. The one I go to is over by pop shelf. The store was clean. When I got home, the pizza was hot with a lot of toppings. It was the best pizza I've had for a long time. Will be back. Oh and it was less than 20$!!!
Atmosphere: 5
Food: 5
Service: 5
Better service than Papa John's. But ya'll need deals equivalent to your competitors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cheese Sticks, Pepperoni Lover's Pizza
Took 3 attempts to get our order in between calling and ordering online. They donât accept coupons from their website, only specialized local coupons. This pic was their interpretation of âLight sauce.â And thatâs after wiping 3 paper towels worth of sauce off of it. Ended up just throwing it away. Never ordering Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
this place is ridiculous. Theyâre always out of everything you canât even call Pizza Hut and order online anymore without getting some lady and China trying to take your order. It doesnât know what the heck youâre talking about because she canât speak English and you call back because they never placed your order, wonder how long itâll be before this place goes out of business
Atmosphere: 1
Food: 1
Service: 1
Will never order from them again. Ordered food order was confirmed. 30 minutes after delivery estimate no food. Call to check on food, call center says I'll transfer you to your local store. On hold for over 20 minutes. Call back Call center tells me my order was canceled and they don't know why. Luckily I was paying cash so I don't have to worry about my money but it's ridiculous. The store won't even pick up the phone.
Restaurantji Recommends
Very rude and didnât make the pizza right didnât put the right toppings on my pizza
Atmosphere: 1
Food: 1
Service: 1
Hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cheese Sticks
Ordered pizza delivery on on-line app and left 20% tip on my credit card. Delivery arrived and driver complaining to my wife we ordered 6 pizzas and did not leave a tip. She felt pressured into giving an additional cash tip to what I already paid. Beyond sketchy and the last time I will ever eat from your establishment.
Food: 4
Service: 1
Food quality is hit or miss. Service is average. In store atmosphere is ok but more often than not at night there is a group of people both in uniform and not at or near the entry
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cheese Sticks
My food was brunt once I got it. Very
Food: 1
Recommended dishes: Breadsticks
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