I was just here with a friend. Asked a simple question to the girl at the desk. Peyton. Her tone was so incredibly rude and condescending, rolled her eyes and answered back as if I'm an idiot. I simply asked "if she is paying for a trenta cup, will she get that amount of coffee?" Her response was "well obviously if she ordered a trenta it's going to be filled" and rolled her eyes, as if i am supposed to know. I felt the aggression and responded with "hey I'm just trying to ask a question" Aggressively said back "i gave you the answer you wanted didn't i?" At this point I'm baffled by the fact this girl was being so completely rude and disrespectful for no reason. Whatever is going on in her day should not be my issue.
I felt completely uncomfortable with this whole situation and asked her to not talk to me that way, she said "well you can talk to my manager standing right there" laughin at me.
No problem
The manager Tyler, seemed as if he cared but then kept being g up that my friend has had issues in that store. Great, this is my first time being here, why should i be talked to that way? How is it ok for any staff member to speak that way. He stated he knows about my friends apparent issue, it feels as if he condoning the treatment shes been receiving and condoning this behavior towards me by association. It felt as if i was getting the fake customer service care from the manager, so i walked away.
I did as we were leaving say out loud that Peyton was rude and that was not ok to talk to people that way.
I was shaking. How is it ok for any staff member to be so rude and condescending in the beginning?
J Hemi
Shout out to the girls that are working here right now. With systems being down for companies worldwide, they are having to hand write out orders. Still smiling, still working their butts off. All other Starbucks locations around here closed, and they remained for us to get our fix. Sarah and Nala are amazing!!
Atmosphere: 5
Food: 5
Service: 5
lisa buck
This is my 3rd visit and I order a brown sugar shaken expresso. All 3 times they taste like cream and water. I won’t go back. These should be layered not sure there is any expresso in the drink. To high to waste money
Richard Neat
Good coffee and pastries.
Atmosphere: 5
Food: 5
Service: 5
Robin Bilyeu
Even with the place being crowded and people standing all over the employees were friendly and they really moved everyone in and out. I have to say this was one of the best, fastest and pleasant experiences I've had in a coffee shop in a very long time.Thanks
Atmosphere: 5
Food: 5
Service: 5
Rachel Packman
Amazing service!!
Dietary restrictions: They have options can get skinny options for coffee blends
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Creme
Melissa Hicks
Awesome as always
Atmosphere: 5
Food: 5
Service: 5
Leia Huffman
i go here on mondays and wednesdays before school, they are super fast and you don’t have to wait in the line very long. the workers are always super sweet! highly recommend this starbucks:)
lauren frederick
I've gotten drinks from here around 3 times maybe. They've never been made right so I just go to the stand alone Starbucks after Kroger instead. For example I ordered a venti iced soy latte with an extra shot. I watched them pour cold brew in a cup and some soy milk. I let them know I ordered a latte, not a cold brew and they were pretty annoyed to make it. Mind you there were 2 workerd and no one else in line. Not really worth spending 7 dollars for a drink purposely made wrong.
I would give 0 stars if I could!!!! I ordered a VENTI iced chai latte, got to the window and they handed me a tall. I tried to tell them I ordered a venti and the manager got super rude with me and tried to make me go through the line again and pay for a second drink!!! DO BETTER STARBUCKS!!! NEVER going back again, service was AWFUL.
I was just here with a friend. Asked a simple question to the girl at the desk. Peyton. Her tone was so incredibly rude and condescending, rolled her eyes and answered back as if I'm an idiot. I simply asked "if she is paying for a trenta cup, will she get that amount of coffee?" Her response was "well obviously if she ordered a trenta it's going to be filled" and rolled her eyes, as if i am supposed to know. I felt the aggression and responded with "hey I'm just trying to ask a question" Aggressively said back "i gave you the answer you wanted didn't i?" At this point I'm baffled by the fact this girl was being so completely rude and disrespectful for no reason. Whatever is going on in her day should not be my issue. I felt completely uncomfortable with this whole situation and asked her to not talk to me that way, she said "well you can talk to my manager standing right there" laughin at me. No problem The manager Tyler, seemed as if he cared but then kept being g up that my friend has had issues in that store. Great, this is my first time being here, why should i be talked to that way? How is it ok for any staff member to speak that way. He stated he knows about my friends apparent issue, it feels as if he condoning the treatment shes been receiving and condoning this behavior towards me by association. It felt as if i was getting the fake customer service care from the manager, so i walked away. I did as we were leaving say out loud that Peyton was rude and that was not ok to talk to people that way. I was shaking. How is it ok for any staff member to be so rude and condescending in the beginning?
Shout out to the girls that are working here right now. With systems being down for companies worldwide, they are having to hand write out orders. Still smiling, still working their butts off. All other Starbucks locations around here closed, and they remained for us to get our fix. Sarah and Nala are amazing!!
Atmosphere: 5
Food: 5
Service: 5
This is my 3rd visit and I order a brown sugar shaken expresso. All 3 times they taste like cream and water. I won’t go back. These should be layered not sure there is any expresso in the drink. To high to waste money
Good coffee and pastries.
Atmosphere: 5
Food: 5
Service: 5
Even with the place being crowded and people standing all over the employees were friendly and they really moved everyone in and out. I have to say this was one of the best, fastest and pleasant experiences I've had in a coffee shop in a very long time.Thanks
Atmosphere: 5
Food: 5
Service: 5
Amazing service!!
Dietary restrictions: They have options can get skinny options for coffee blends
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Creme
Awesome as always
Atmosphere: 5
Food: 5
Service: 5
i go here on mondays and wednesdays before school, they are super fast and you don’t have to wait in the line very long. the workers are always super sweet! highly recommend this starbucks:)
I've gotten drinks from here around 3 times maybe. They've never been made right so I just go to the stand alone Starbucks after Kroger instead. For example I ordered a venti iced soy latte with an extra shot. I watched them pour cold brew in a cup and some soy milk. I let them know I ordered a latte, not a cold brew and they were pretty annoyed to make it. Mind you there were 2 workerd and no one else in line. Not really worth spending 7 dollars for a drink purposely made wrong.
Atmosphere: 3
Food: 3
Service: 3
Closed at 2:20 pm but says open til 7pm
Restaurantji Recommends
Awesome as always
Atmosphere: 5
Food: 5
Service: 5
Unreliable open schedule, worthless dependability
☕?☕?☕
I would give 0 stars if I could!!!! I ordered a VENTI iced chai latte, got to the window and they handed me a tall. I tried to tell them I ordered a venti and the manager got super rude with me and tried to make me go through the line again and pay for a second drink!!! DO BETTER STARBUCKS!!! NEVER going back again, service was AWFUL.
Atmosphere: 1
Food: 1
Service: 1
Not bad I will go
Atmosphere: 4
Food: 4
Service: 5
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