I recently visited this Subway location and was very disappointed with the experience. the food was not fresh — the bread was stale and the vegetables looked old and unappetizing.
I spend quite a bit of money at this location because I work in the area, and I’ve given them try after try hoping things would improve. Unfortunately, the quality remain disappointing. I won’t be spending any more money here unless they make improvements.
Atmosphere: 1
Food: 1
Service: 1
Jenny B
We just stopped at this location for the first time and everything was great! All of the vegetables were fresh and didn’t look like they were old. The bread was soft and actually looked like it was 12 inches. It was very clean and the staff were all really sweet. I ordered from my app in the parking lot which was very easy and they were already working on it when I walked in. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
T Martin
Service was exceptional. Clean. Came for the EV Supercharger and lunch too.
Atmosphere: 4
Food: 3
Service: 5
Cindy Vincent
The drive thru was very slow.
Atmosphere: 2
Food: 4
Service: 2
Erik DeVaun
They hooked me up!
Jereme Smith
It was Subway, so it wasn’t expected to be anything great. I do believe they could’ve put more than just a couple of sorry pieces of meat on my child’s sandwich, though. Also, I’m not sure how they expect customers to wash their hands without any supplies in the restroom—employees, either, for that matter.
And I almost forgot: I’m not a contractor or the health department, but they should probably do something about the mold between the wall and the wallpaper. Pretty sure mold isn’t supposed to be there.
That is all.
Atmosphere: 1
Food: 1
Service: 2
Jean Krebs
Wildest experience at a Subway. Went through the driveway and ordered 2 6 inch subs. She bizarrely continued to jump back and forth between the sandwiches and I had to repeat both orders 7 times each. Both were wrong when we finally got them. I'll never go through a drive thru Subway ever again. Maybe she needed more training...a lot more.
Food: 4
Service: 1
Maci Craig
Hardly any meats or cheese on the sandwich. I’ve stopped at this location multiple times and everytime my food is somehow messed up.
Food: 1
Service: 2
Mathew U
It's a Subway. Food is standard Subway quality. The lady at the counter was super friendly. Restaurant was clean.
Atmosphere: 4
Food: 4
Service: 5
Richard Hardy
Honestly I've been at Subway locations from New York to this l ok location here in Elizabethtown KY and the I am so happy and impressed with this particular location on West Dixie. Clean and vibrant but most of all the costumer service i experienced was not only amazing not 💯% genuine. Tuesday June 10th here @ 520 pm. These three are really a true asset for subway..I won't go to any other location.
Im not a fan of subway. My son likes it . He had a ham on Italian herb bread with cheese lettuce pickles mayo and banana peppers. I was really upset that I paid $10 for a lousy 6 in sub wow. I will not go back would rather have jersey Mike's personally but they are way overpriced as well. People was really friendly was un drive thru but looked really clean.
Atmosphere: 3
Food: 3
Service: 4
Amy Bartt
We stopped at this Subway on the way back from Florida to help my sick father. We stopped to get a snadwich to go. It was a very stressful time. The sandwich was one of the best made to order. It was clean and very friendly. The best is about 3 hours away we realized we left my car, home and garge keys at the restaurant. We called and they had not been found, yet looked everywhere to help. I called again a few days later, certain I had left them there; Tina answered the phone and said "yes" we have them. We will get them to you whatever it takes!!!! the feeling of good people who care is incredible!! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Bryon Hodges
I drive by this Subway all the time on my way home from work every single time I stopped in the Drive-Thru to buy a sandwich after 8:00 p.m. no matter what I asked for they are out of it. Management needs to find new employees because they just simply do not want to work. Why have a sandwich shop if you don't really want to sell sandwiches. Get rid of the flunkies and find people that want to work I get it, I'm a business owner myself that's easier said than done.
I recently visited this Subway location and was very disappointed with the experience. the food was not fresh — the bread was stale and the vegetables looked old and unappetizing.
I spend quite a bit of money at this location because I work in the area, and I’ve given them try after try hoping things would improve. Unfortunately, the quality remain disappointing. I won’t be spending any more money here unless they make improvements.
Atmosphere: 1
Food: 1
Service: 1
We just stopped at this location for the first time and everything was great! All of the vegetables were fresh and didn’t look like they were old. The bread was soft and actually looked like it was 12 inches. It was very clean and the staff were all really sweet. I ordered from my app in the parking lot which was very easy and they were already working on it when I walked in. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Service was exceptional. Clean. Came for the EV Supercharger and lunch too.
Atmosphere: 4
Food: 3
Service: 5
The drive thru was very slow.
Atmosphere: 2
Food: 4
Service: 2
They hooked me up!
It was Subway, so it wasn’t expected to be anything great. I do believe they could’ve put more than just a couple of sorry pieces of meat on my child’s sandwich, though. Also, I’m not sure how they expect customers to wash their hands without any supplies in the restroom—employees, either, for that matter.
And I almost forgot: I’m not a contractor or the health department, but they should probably do something about the mold between the wall and the wallpaper. Pretty sure mold isn’t supposed to be there.
That is all.
Atmosphere: 1
Food: 1
Service: 2
Wildest experience at a Subway. Went through the driveway and ordered 2 6 inch subs. She bizarrely continued to jump back and forth between the sandwiches and I had to repeat both orders 7 times each. Both were wrong when we finally got them. I'll never go through a drive thru Subway ever again. Maybe she needed more training...a lot more.
Food: 4
Service: 1
Hardly any meats or cheese on the sandwich. I’ve stopped at this location multiple times and everytime my food is somehow messed up.
Food: 1
Service: 2
It's a Subway. Food is standard Subway quality. The lady at the counter was super friendly. Restaurant was clean.
Atmosphere: 4
Food: 4
Service: 5
Honestly I've been at Subway locations from New York to this l ok location here in Elizabethtown KY and the I am so happy and impressed with this particular location on West Dixie. Clean and vibrant but most of all the costumer service i experienced was not only amazing not 💯% genuine. Tuesday June 10th here @ 520 pm. These three are really a true asset for subway..I won't go to any other location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
While I was placing a large sandwich order and making some special requests, the employee got annoyed and started throwing the ingredients around.
Atmosphere: 1
Food: 1
Service: 1
Didn’t go inside so I can’t speak on the place itself and stuff but damn. The footlong oreo cookie is amazing.
Also got this wrap thing but it tasted a little weird but the cookie was all i could think about. 🫣
Food: 5
Recommended dishes: Chocolate Chip Cookie, Cookies, Subway Footlong Cookie
Im not a fan of subway. My son likes it . He had a ham on Italian herb bread with cheese lettuce pickles mayo and banana peppers. I was really upset that I paid $10 for a lousy 6 in sub wow. I will not go back would rather have jersey Mike's personally but they are way overpriced as well. People was really friendly was un drive thru but looked really clean.
Atmosphere: 3
Food: 3
Service: 4
We stopped at this Subway on the way back from Florida to help my sick father. We stopped to get a snadwich to go. It was a very stressful time. The sandwich was one of the best made to order. It was clean and very friendly. The best is about 3 hours away we realized we left my car, home and garge keys at the restaurant. We called and they had not been found, yet looked everywhere to help. I called again a few days later, certain I had left them there; Tina answered the phone and said "yes" we have them. We will get them to you whatever it takes!!!! the feeling of good people who care is incredible!!
Thank you.
Atmosphere: 5
Food: 5
Service: 5
I drive by this Subway all the time on my way home from work every single time I stopped in the Drive-Thru to buy a sandwich after 8:00 p.m. no matter what I asked for they are out of it. Management needs to find new employees because they just simply do not want to work. Why have a sandwich shop if you don't really want to sell sandwiches. Get rid of the flunkies and find people that want to work I get it, I'm a business owner myself that's easier said than done.
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