The man working the register was clearly high on meth! Sweating, and confused. Had lots of trouble ringing me up denying help from the manager. I hope he doesn’t prepare food! Almost walked out, probably should have. Will not return to Flatwoods store!
Atmosphere: 1
Food: 3
Service: 1
Heather Pierce
Pizza arrived so cold and dry as a bone ! What happened to this place ??!?!
Atmosphere: 1
Food: 1
Service: 2
Aaron Stephens
I'm not sure what has happened to Pizza Hut as a national company, but their"product" and customer experience has FALLEN WAAAAAAAAY OFF. So, first, when you call to place an order, you get connected to a foreign "call center" where they can BARELY speak english. So, since that didn't work, I tried to go to the website. Ordering on the website was absolutely terrible and took nearly an hour of reloading and refreshing the site and trying to complete the order. Whoever is in charge, nationally..... YOU ARE MAKING THE WRONG CHOICES!!!!!!!
Atmosphere: 2
Food: 2
Service: 2
Christopher Griffitts
It's ok
Becky Jenkins
Seriously....3 pieces of chicken and i think they forgot the alferdo sauce for the Chicken Alferdo.As for the pizza...its no wonder they give dipping sauce..there's little to no sauce on the pizza. Very disappointed.
Pam Middleton
Dinner box is the best something for everyone!
Kayla Sargent
We haven’t ordered from Pizza Hut for a couple of years now, due to the quality going down hill so badly. Well, last weekend I talked my husband into ordering again, just to give it one more shot. And it was fantastic! Just like the Pizza Hut we remembered from years ago. So this Friday, I asked him if he wanted to order it again and he answered with an immediate YES! I’m now regretting even considering the idea. Cause the order was delivered 15 minutes later than the listed delivery time, even though live less than 5 minutes from the store. The pizzas were very skimpy on cheese and half burnt, and the cheese sticks were barely even cooked. Like they were so undercooked that I wouldn’t let my son eat them for fear it would make him sick. So I guess it will be another few years before we order from there again. Such a let down after the phenomenal food we got last weekend.
Robin Maynard
We order online for the best experience. The food is always prepared to our expectations. Food is delicious, hot and always ready on pickup.
Jlynn Jordan
Always get excellent food n service. Best traditional wings around.
Cathy
Only have 1 employee working entire restaurant. Wait time is double. Food wasn't worth the wait.
Id give zero stars if possible. We waited 20 mins before sitting at the drive through window for another 30 mins and was completley ignored. When we asked to speak with the manager a young guy, obviously high came to the window and did nothing. Thanks
William R Crisp
Order was promptly prepared and tasted great. Totally satisfied and I recommend this store to others.
Kelly Rice
Thw Flatwoods, Kentucky Pizza Hut is amazing! Wanted something quick & made to order, and they had my pizza ready within minutes, hot and delicious. ?
Tracy Lawrence
It was over a half hour later than the expected delivery time , and the food was cold .
The man working the register was clearly high on meth! Sweating, and confused. Had lots of trouble ringing me up denying help from the manager. I hope he doesn’t prepare food! Almost walked out, probably should have. Will not return to Flatwoods store!
Atmosphere: 1
Food: 3
Service: 1
Pizza arrived so cold and dry as a bone ! What happened to this place ??!?!
Atmosphere: 1
Food: 1
Service: 2
I'm not sure what has happened to Pizza Hut as a national company, but their"product" and customer experience has FALLEN WAAAAAAAAY OFF. So, first, when you call to place an order, you get connected to a foreign "call center" where they can BARELY speak english. So, since that didn't work, I tried to go to the website. Ordering on the website was absolutely terrible and took nearly an hour of reloading and refreshing the site and trying to complete the order. Whoever is in charge, nationally..... YOU ARE MAKING THE WRONG CHOICES!!!!!!!
Atmosphere: 2
Food: 2
Service: 2
It's ok
Seriously....3 pieces of chicken and i think they forgot the alferdo sauce for the Chicken Alferdo.As for the pizza...its no wonder they give dipping sauce..there's little to no sauce on the pizza. Very disappointed.
Dinner box is the best something for everyone!
We haven’t ordered from Pizza Hut for a couple of years now, due to the quality going down hill so badly. Well, last weekend I talked my husband into ordering again, just to give it one more shot. And it was fantastic! Just like the Pizza Hut we remembered from years ago. So this Friday, I asked him if he wanted to order it again and he answered with an immediate YES! I’m now regretting even considering the idea. Cause the order was delivered 15 minutes later than the listed delivery time, even though live less than 5 minutes from the store. The pizzas were very skimpy on cheese and half burnt, and the cheese sticks were barely even cooked. Like they were so undercooked that I wouldn’t let my son eat them for fear it would make him sick. So I guess it will be another few years before we order from there again. Such a let down after the phenomenal food we got last weekend.
We order online for the best experience. The food is always prepared to our expectations. Food is delicious, hot and always ready on pickup.
Always get excellent food n service. Best traditional wings around.
Only have 1 employee working entire restaurant. Wait time is double. Food wasn't worth the wait.
Restaurantji Recommends
No gluten free pizza options.
Id give zero stars if possible. We waited 20 mins before sitting at the drive through window for another 30 mins and was completley ignored. When we asked to speak with the manager a young guy, obviously high came to the window and did nothing. Thanks
Order was promptly prepared and tasted great. Totally satisfied and I recommend this store to others.
Thw Flatwoods, Kentucky Pizza Hut is amazing! Wanted something quick & made to order, and they had my pizza ready within minutes, hot and delicious. ?
It was over a half hour later than the expected delivery time , and the food was cold .