Arby's

8061 Holiday Pl, Florence
(859) 525-6860

Recent Reviews

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Matthew Farmer

Employees are very rude the managers are even ruder would never go back to that restaurant again

Atmosphere: 2

Food: 3

Service: 1

ryan weghorn

Drive-thru to grab lunch on way home. No wait to place order. Paid and short few minutes and order was ready and hot. No complaints.

Atmosphere: 4

Food: 4

Service: 4

Jennifer Sack

Got my food to go and my daughter got a mint chocolate shake. When we got home we noticed it had a couple roaches in it. That is disgusting

Atmosphere: 2

Food: 1

Service: 3

Glen Schuchart

It took us a while to give them another try. This time was worse than the last. Dropping from 3 stars to 2. This location is nasty, and the roast beef tasted like it sat out all day. This time I called and complained. The person that answered the phone would not get the manager on the phone until I explained what the problem was. When I told her, she hollered out and asked if the manager felt like dealing with a complaint or should I hang up and laughed and hung up. Done with Arby's just like we were done with Frisches nasty food and service. 2 stars is being nice. It should probably be 1 star.

chris beard

My sandwich was a complete mess

Atmosphere: 3

Food: 2

Service: 3

Dream Chaser

Drive Thru pick up.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef, Reuben

Eric Lawrence

The food was hot and served as expected but we waited 20 minutes for our food to be brought out. I checked the order receipt timestamp. This was in the drive thru on a Sunday evening. It wasn't busy.

Atmosphere: 5

Food: 5

Service: 1

Ryan Haller

I know Biden is still President and all, but the inflation at this location is jaw dropping. Prices for a family of four (including two kids) almost touched $60.

Went through the drive through. 20 minute experience. Nothing was fast.

Arby’s nationally is great. Pass on this location.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Roast Beef

brenna kelley

I sit & wait 15 minutes for my order just to get home & it be the regular onion bun & not a sesame bun like I requested (I said it twice through the drive through speaker, too). I drive back & ask for my sandwich to be made the way I asked & so they remade it, however all my sides were now cold but that’s fine I have a microwave. Until I finish my sides & open up my sandwich to find that it yet again was made incorrectly with an onion bun. I’m sorry but that’s honestly ridiculous. Also, if you don’t want to work at Arby’s don’t work there. If you do, you ought to know how to treat customers or take a class in customer service Instead of walking away from me before you’re even finished with your sentence practically rolling your eyes with your tone acting like your work is the bane of your existence. Or maybe just be a pleasant person if you’re going to work with the public. The two male workers on the other hand were wonderful.

Atmosphere: 2

Food: 4

Service: 1

Rhonda Cornwell

Did the drive thru for lunch. Even the specials have gone up 50% in price

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Reuben, Crinkle Fries a La Carte - Small

Maurizio Bussolino

Cold food.

Atmosphere: 3

Food: 2

Service: 3

Johncy Mays II

I had to ask, was that a double beef and cheddar? It just didn't look like it was big. Enough matter of fact, I don't think they put enough beef on it.

Atmosphere: 4

Food: 4

Service: 4

Ronald Brewer

It was great ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Cakes, Roast Beef, Reuben, Half Pound Beef 'N Cheddar

shank davis

We placed our order in the drive thru at 12:48 we got our food at 1:31 then they forgot something so add 4 more minutes to the total time spent was way to long and the sandwiches were cold we spent 28$ DONT EAT THERE UNLESS YOUR FREE FIR ABOUT A HOUR AND GET COLD FOOD. We WILL NEVER

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Loaded Curly Fries, French Dip, Beef 'N Cheddar, Buffalo Chicken Sandwich

bobby jo reyna

Stood inline for like 5 minutes before anyone asked if I needed help.

Atmosphere: 1

Food: 2

Service: 1

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