BJ's Restaurant & Brewhouse
7852 Mall Rd, Florence
(859) 282-8865
Recent Reviews
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The double pork chop and salmon dishes were excellent. Our server, Beth, was wonderful. She showed great care, a pleasant sense of humor and very kind.
I had the tacos and they were great. My husband had the tuna salad and he was not as satisfied as i was. Our waitress, Lauren, was wonderful and very interactive.
They have a variety of items on a $13 menu. Since it was national burger day, I chose the smash burger and this deal comes with a mini pizoolie, I had cookies and cream, one other had chocolate chunk, all was delicious. We will be back. Otee guest had a sharable pizza which enjoyed!
Charles provided excellent service, including food recommendations. He checked in appropriately. Dirty dishes were cleared between courses. Food was excellent. We used a gift card and the staff handled the transaction smoothly. We will definitely go again and recommend BJ's to others.
We spent a lot of time waiting to get our drinks and started ordering and no one showed up. We asked for a booth but they said we closed the area because of shortages of hands. When we walked out, the reception just said bye without asking why you are living or about our experience. They have zero customer service and satisfaction. We shocked about this super negative experience with BJs, it’s the first time ever we have this bad experience. Not recommended this branch at all.
Atmosphere: 3
Service: 1
Lauren H, was mine and my friends server. She was SOO nice. She might as well be one of our friends now lol. She was always checking up on us and making sure everything was okay. The food was delicious. 10/10 recommended the cookies n cream pizookie. It was also my friends birthday, which she made it very cutesy and special for her. Thank you Lauren H!!!!!
Atmosphere: 5
Food: 5
Service: 5
We came here for my friends birthday and Lauren H helped make the experience memorable!! We had an amazing time and great service!!
Atmosphere: 5
Food: 5
Service: 5
Decent spot for dinner and dessert. Solid for a chain.
Atmosphere: 4
Food: 4
Service: 4
amazing staff and service
Me and my sister went here for my birthday, great server Very friendly and was Even giving a samples about the ice cream 🍨 this is one of my favorite places now !
Restaurantji Recommends
We were cramped in booth with 6 adults. There was plenty of seating. Overpriced domestic beer. Food was very good. Service was very good and then went kind of downhill.
Outstanding service today! Food and BJ Porter were great!
Awesome food! Large menu so there is something for everyone. Tons of beers to choose from.
I had an absolutely fantastic time! Coty helped us and was very knowledgeable. Can't forget the help of the management team. Candace was personable and friendly. Will be back soon! Thanks bjs!
It was great. Will go back again and again
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