Chick-fil-A

8050 Mall Rd, Florence
(859) 594-4600

Recent Reviews

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Michelle Wallace

My egg white sandwich was nice and fresh and the coffee was really hot. The girl taking the orders was not very friendly for being a Chick Fil A employee which surprised me. The restaurant overall was clean.

Atmosphere: 5

Food: 5

Service: 4

Larry

Never had a bad experience at a Chick-fil-A. Food and service has always been good.

Atmosphere: 5

Food: 5

Service: 5

BeeOs World

Cobb salad yeah baby

Atmosphere: 4

Food: 4

Service: 4

R. Orwell

Great food, the people working there were polite and well dressed. Place was clean. Can't ask for much more.

Atmosphere: 5

Food: 5

Service: 5

Leah Canter

Love this place. Fast friendly service even when the are very busy. good gluten free options. Great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Young

Good food, speedy service
Friendly employees

Atmosphere: 4

Food: 5

Service: 5

Jordan Yoshimine

We went during the off peak hours. Food was still served fresh. Service was still stellar. Dining room was still very clean. Excellent Spicy chicken sandwich. Excellent fries. Excellent location. Excellent staff. EDIT 2025: Super busy. But service was still excellent and food came out hot, fresh and tasty. I got a #2 with large fry and drink and the total was still under $12. What a great value.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Terrin McCoy

Changing the fries will go down ass one of the worst decision made in fast food history. You went from literally the best fries to literally the worst. This will reflect in your numbers and reviews negatively hopefully fast enough to change it back.

Atmosphere: 5

Food: 1

Service: 5

john seals (Jack)

Like always awesome service. Very polite and helpful. Food is great. Prices are a little high. But worth it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Gabriela Uraje

They did not let my daughter get in the play area because apparently they were too big and tall

Food: 5

Paul McKay

Good food, super fast service.

Atmosphere: 5

Food: 5

Service: 5

Jon Wright

Sign on Interstate 71 says get off on the highway at this exit for Chick-fil-A. Get off the exit and a little sign says turn left and go 7/10 of a mile. There is no sign to tell you you have to turn right on Mall Rd in order to find the Chick-fil-A. Won't be back and not just because I don't live around here.

Oh and the fries were tepid at best.

Atmosphere: 5

Food: 3

Service: 5

Jclaker24

Closed on Sundays

Vegetarian options: It's chifk fli a

Dietary restrictions: None

Parking: Free parking

Kid-friendliness: Yes if they were open

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Tom Karel

As always they did an outSTANDing job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Salads

Jarrod M

Always a great visit when driving down to Lexington, my orders come out quickly and correctly and hot.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich and Waffle Fries, Chick-Fil-A Waffle Potato Fries

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