Since we have the gold membership pass our kiddos get to enjoy playing affordably and the discount on food makes it a great weekend trip for the family.
Atmosphere: 5
Food: 5
Service: 5
Paula Emminger
We love taking our grandson here we have the Silver monthly plan. It gives us 100 plays and 30% off food. They are always giving bonus items in the app as well.
Atmosphere: 5
Food: 4
Service: 3
Amanda Byron
I had my daughter's 17th birthday here and we all had a great time! If you're forgetful and busy like me you can expect to lose a couple things when it's time to go. I lost my wallet and the manager was more than willing to look at the camera to help me find it. I found it in my car lol to my own wallet from myself. It was a great time! My party coordinator, I want to say her name was Kara; was very helpful! She made sure things went as smooth as they possibly could go! She was very helpful and so nice! Ain't no party like a Chuck E. Cheese party!
Atmosphere: 5
Food: 4
Service: 5
Nancy Chesser
We did not eat here. Very nice and clean place. Love there kids' summer special on the game cards. The video/riding/shooting games are a lot of fun for most all age kids. They are 8/6/3 they can all play games here. They get 🎟 tickets so they can buy a small play thing on the way out. This is not your old Chuck E. CHEESE!!
Atmosphere: 5
Service: 5
Doctor Mc cool
my son loves this place the interactive floor is his favorite
Erica Beeker
Granddaughter had a great time. Good offer for birthday parties. Pizza was good. The wings are disgusting and overpriced. New trampoline area is nice but must pay separate and buy the Chuck E Cheese socks to use. Overall good time
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheese Pizza
jacqueline sims
Was there for great grandsons bday party and the salad bar was horrible u asked for more lettuce and it took more than a hour I never received it poor poor services
The food and service was okay but I feel the prices are ridiculous. I noticed a sign advertising a monthly package for $7.99 but the benefits highlighted on the sign actually required a much more expensive monthly package. This location added a floor trampoline which most kids are sure to love but the trampoline is not included in the game play. The game play usually involves a specific time period that doesn't pause which the kid is using the trampoline so you have to pause it yourself or let the game play time run out. You also have to buy non-slip socks from them in order for your child to jump on the trampoline; other non-slip socks from home are not allowed. The other issue i had was with the game play card not working 50% of the time or specific games. Also, the last time my family visited this location, everyone in the household was sick for all of 2 weeks. Basically in my opinion Chuck W. Cheese only cares about making money and cares very little about what the customer actually receives for that money. I dont enjoy having a business nickel and dime me for every little extra thing they can come up with while trying to give my daughter a good birthday experience that is over-priced to begin with.
absolutely ridiculous! Took my two year old last night and waited to be checked in for 10 minutes. People who were leaving were just walking out without their hand being checked bc the wait was so long. One girl was working the kid check, placing food orders, and helping with game card purchases. My son got impatient because what toddler wants to wait 10 minutes to play so I decided to just walk in and they said nothing about his hand not being stamped. He then wanted on the trampoline I was told by the worker he needed socks (5)$ and to go to the front to pay. I then stood in line for another 10 minutes waiting on the ONE girl to finish with the prize counter since she was doing that alone as well. Absolutely ridiculous!! I then am told it’s not 5$ to jump it’s 12.50 on top of the 18$ I paid for his game card. We left and won’t be back which is disappointing considering I wanted to sign up for the monthly membership but won’t be after our experience. One employee working everything on the a friday night is insane. Other employees were sweeping and standing around talking there is no good reason for it. I watched all night people leave with children and NO ONE check to be sure they were with the correct adult. No one checked or asked when I left with my two year old either. Very disappointing
Service: 1
Bridget Norris
I haven’t even had my party yet , it’s coming up but the carol (I think that’s her name that’s what it has it as in the voicemail, had to call back) they way she spoke to me over the phone it sounded like she absolutely LOVES her job ! She genuinely sounded excited to see us at upcoming party ! I can’t wait to have our birthday experience!
Service: 5
Jeremy Schraw
My wife's health is not good. As such the activities we can do are limited. I grew up on video games. So, this place provides both a location my wife and I can enjoy. We have been there often and the staff is amazing. I just wish it was a tiny bit closer (we live in Wilmington, OH). When we're in Cincinnati it's worth the extra 30 minute drive to get to this location. Best games and best staff.
Atmosphere: 5
Food: 5
Service: 5
Corey Baker
Ya know... it wasn't a bad as I was expecting. Much roomier than D&B with windows and ventilation. Will do again over D&B for my littles
Great place to take small kids to play games…
Their ac is broke and no fans!! Wayyy too hot!!!
Since we have the gold membership pass our kiddos get to enjoy playing affordably and the discount on food makes it a great weekend trip for the family.
Atmosphere: 5
Food: 5
Service: 5
We love taking our grandson here we have the Silver monthly plan. It gives us 100 plays and 30% off food. They are always giving bonus items in the app as well.
Atmosphere: 5
Food: 4
Service: 3
I had my daughter's 17th birthday here and we all had a great time! If you're forgetful and busy like me you can expect to lose a couple things when it's time to go. I lost my wallet and the manager was more than willing to look at the camera to help me find it. I found it in my car lol to my own wallet from myself. It was a great time! My party coordinator, I want to say her name was Kara; was very helpful! She made sure things went as smooth as they possibly could go! She was very helpful and so nice! Ain't no party like a Chuck E. Cheese party!
Atmosphere: 5
Food: 4
Service: 5
We did not eat here. Very nice and clean place. Love there kids' summer special on the game cards.
The video/riding/shooting games are a lot of fun for most all age kids.
They are 8/6/3 they can all play games here. They get 🎟 tickets so they can buy a small play thing on the way out. This is not your old Chuck E. CHEESE!!
Atmosphere: 5
Service: 5
my son loves this place the interactive floor is his favorite
Granddaughter had a great time. Good offer for birthday parties. Pizza was good. The wings are disgusting and overpriced. New trampoline area is nice but must pay separate and buy the Chuck E Cheese socks to use. Overall good time
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheese Pizza
Was there for great grandsons bday party and the salad bar was horrible u asked for more lettuce and it took more than a hour I never received it poor poor services
Atmosphere: 1
Food: 1
Service: 1
Clean good food. Good service. Fun was had.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food and service was okay but I feel the prices are ridiculous. I noticed a sign advertising a monthly package for $7.99 but the benefits highlighted on the sign actually required a much more expensive monthly package. This location added a floor trampoline which most kids are sure to love but the trampoline is not included in the game play. The game play usually involves a specific time period that doesn't pause which the kid is using the trampoline so you have to pause it yourself or let the game play time run out. You also have to buy non-slip socks from them in order for your child to jump on the trampoline; other non-slip socks from home are not allowed. The other issue i had was with the game play card not working 50% of the time or specific games. Also, the last time my family visited this location, everyone in the household was sick for all of 2 weeks. Basically in my opinion Chuck W. Cheese only cares about making money and cares very little about what the customer actually receives for that money. I dont enjoy having a business nickel and dime me for every little extra thing they can come up with while trying to give my daughter a good birthday experience that is over-priced to begin with.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Giant Warm Cookie, Cheesy Bread
absolutely ridiculous! Took my two year old last night and waited to be checked in for 10 minutes. People who were leaving were just walking out without their hand being checked bc the wait was so long. One girl was working the kid check, placing food orders, and helping with game card purchases. My son got impatient because what toddler wants to wait 10 minutes to play so I decided to just walk in and they said
nothing about his hand not being stamped. He then wanted on the trampoline I was told by the worker he needed socks (5)$ and to go to the front to pay. I then stood in line for another 10 minutes waiting on the ONE girl to finish with the prize counter since she was doing that alone as well. Absolutely ridiculous!! I then am told it’s not 5$ to jump it’s 12.50 on top of the 18$ I paid for his game card. We left and won’t be back which is disappointing considering I wanted to sign up for the monthly membership but won’t be after our experience. One employee working everything on the a friday night is insane. Other employees were
sweeping and standing around talking there is no good reason for it. I watched all night people leave with children and NO ONE check to be sure they were with the correct adult. No one checked or asked when I left with my two year old either. Very disappointing
Service: 1
I haven’t even had my party yet , it’s coming up but the carol (I think that’s her name that’s what it has it as in the voicemail, had to call back) they way she spoke to me over the phone it sounded like she absolutely LOVES her job ! She genuinely sounded excited to see us at upcoming party ! I can’t wait to have our birthday experience!
Service: 5
My wife's health is not good. As such the activities we can do are limited. I grew up on video games. So, this place provides both a location my wife and I can enjoy. We have been there often and the staff is amazing. I just wish it was a tiny bit closer (we live in Wilmington, OH). When we're in Cincinnati it's worth the extra 30 minute drive to get to this location. Best games and best staff.
Atmosphere: 5
Food: 5
Service: 5
Ya know... it wasn't a bad as I was expecting. Much roomier than D&B with windows and ventilation. Will do again over D&B for my littles
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