Chuck E. Cheese

7635 Mall Rd, Florence
(859) 525-8822

Recent Reviews

Tiffany Jones

Took my boys & they loved it. Always a great time here.

Atmosphere: 5

Food: 5

Service: 5

Kylee

I live it

Atmosphere: 5

Food: 5

Service: 5

Amber Caldwell

Went with my 2 kids (Aged 5 and 10) for my little cousin's birthday and my kids absolutely had a blast! I even had fun and enjoyed it!Kid-friendliness: Very Kid Friendly, my kids had a blast. They absolutely loved it all!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Pizza

Vanessa Maxwell

Kid-friendliness: Great for kids and not too expensive! I took 5 kids, spent $70 and played for HOURS! About 4.5 hours. I love this place and highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Wings

Jill M.

The cheese sticks are not to stretch them all and the french fries are soggy.

Food: 5

ChildofMostHighGod Davis

Don't order your food on the app or online it is a scam.. I ordered breadsticks and they instead of prioritizing my order decided to prioritized the orders in the building. Which was backwards considering it guaranteed you'd get the order faster. If you ordered off the app, but they lied! I never got my order, and the customer service was terrible! I couldn't even get my money back I had to go through some call center to get my money back.

Atmosphere: 2

Food: 1

Service: 1

Jack Tyler

We had our son’s 3rd birthday party here. Our party ambassador was AMAZING! She made sure that we had enough plates, cups, pizza, everything! She made our son definitely feel like the star of the show!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheese Pizza

xStarsFaded (Stars Faded)

Used to be every kid begging to go here and it was a great place, now it's just a low budget arcade

Evie Swift

Horrible food and the animatronics are gone which is a big shock and the animatronics were what kept some people entertained.

Jessie Grant

$75 terrible experience REFUNDEDClosure needs to happen to this location!!!!Parking: Needs larger lotKid-friendliness: Toys are so generic and outrageous they break at the tableWheelchair accessibility: Yes

Atmosphere: 1

Food: 1

Service: 1

Emily

We've always had a great experience coming here with my two little ones.

Atmosphere: 5

Food: 4

Service: 5

Noah Collins

Food was absolutely terrible, tasted like they got it out of the trash, I hate to bash businesses but this was horrible. Games were okay, little kids would enjoy this place - rather a staple from my childhood. Service was great, employees were rather upbeat, even for me and my girlfriend. Ticket prizes were okay, a little rigged but inflation I suppose

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Regular Wings

Cait McDaniel Jansen

Ordered food at 1:22pm it is now 2:29pm never received the pizza I ordered. I had to demand a refund. The manager Destiny was no help!!! She sent out another manager when asked if he was going to still make the pizza to make it right, he said no! I will be contacting corporate! I do not recommend this location. Staff is unfriendly, look miserable to be here. Shame on chuckie cheese over booking parties and being under staffed which make their employees suffer through the chaos. I would have been fine if I still had received my pizza but no!! Will not be bringing my business here any longer!

Atmosphere: 1

Food: 1

Service: 1

Charhonda

It was great to celebrate my daughters birthday.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Pizza, Sausage

Grace Tharp

Haven't been here in years. You buy the card to use by the hour. Went on a Wednesday. Not crowded. Was very clean & the boy had fun. Short staff but the girl was very nice even though she had to do all of the jobs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Load More