Dairy Queen Grill & Chill

8460 US-42, Florence
(859) 283-2830

Recent Reviews

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Belinda

Stopped in on Veterans Day not knowing this franchise had a free snack for vets. Great service and thankful this franchise owner offered a free ice cream treat for us and all veterans today!! Kuddos

Atmosphere: 5

Food: 5

Service: 5

Cody Flannigan

I went in for a quick Blizzard while I was doing laundry next door but went to the restroom beforehand. The bathroom was SO GROSS I decided not to. The toilet seat had all 3 bodily fluids on it that come from a woman (I am a woman named Cody, just for context). The toilet paper was mostly out and the floor was sticky and dingy. I swear that bathroom hasn’t been cleaned in a month. Please do better. That was GOD AWFUL. (I wish I took pics but I left my phone next door.)

Atmosphere: 1

Food: 1

Service: 2

John Schaffer

Very rude staff. My blizzard tasted awful; when I told the staff member I would like a different one he said no, I picked it and I couldn't get a different one. It would have cost the business about .40 cents to replace it and to provide good customer service. First and last time we will ever eat at this location. We have eaten at multiple Dairy Queens and have never had this type of bad experience. I would suggest if you want good food and good customer service you go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

GEORGE Bruns

No more cone dip

Atmosphere: 4

Food: 4

Service: 4

The Game Philosopher

Rude and slow

Atmosphere: 1

Food: 1

Service: 1

TROY BURKHART

Raj and his family run the Dairy Queen in Florence they are great people they take personal pride in their restaurant it's very clean the food is great always hot and made with love I would highly recommend going there their food is always awesome their ice cream is always thick and it's always great my goes there often thank you for the years of great food and ice cream after school Raj

Thank you for the great service and the good food and ice cream buddy we appreciate it we'll coming back

Atmosphere: 5

Food: 5

Service: 5

Donovan Hill

Unfortunately, had to switch to which DQ I go to because I don’t feel like they put enough toppings in the blizzards. There’s never any flavor midway through the blizzard.

Atmosphere: 3

Food: 1

Service: 5

L

Burgers were very good for the price! Milk shakes good. Restaurant is a little dated and small.

Atmosphere: 3

Food: 5

Service: 5

Chris Osborne

They got my order wrong and charged me extra to fix it... dont go here

Atmosphere: 1

Food: 1

Service: 1

Brittany Whelan

Grumpy staff. Ice cream is overpriced for the quality. Floor was so sticky.

Skylar Ross SpeedPaint's

I love their toast, fries, chicken tenders, and ice cream. But kinda wish they have knifes for cutting up food.

Atmosphere: 5

Food: 5

Service: 5

C B

For one, how can you charge $0.99 for a ranch this size and not even fill it up all the way? A bottle of ranch is literally like $4 so that’s already crazy. Not to mention you only get one sauce for your whole meal anyways. And then this burger? It was just smashed. The tomato was soggy and gross. I don’t know what they’ve got going on up here but it needs dealt with. I spent $35 there today and I would’ve much preferred if I had good service.

Atmosphere: 4

Food: 3

Service: 1

David Jones Jr

Blizzard was great

Food: 4

Service: 4

Tabitha Buttery

"Their New York Cheesecake Shake Was Incredible! Real Strawberry 🍓 Cheesecake Bits.

Atmosphere: 5

Food: 5

Service: 5

Dakota Townsend

Ate here and the food gave me one of the worst stomach virus’ I’ve ever had. I know it was the dq because it’s basically the only thing I ate in that time frame. I thought I was going to die, I had severe chest pains, and high fevers.

Atmosphere: 3

Food: 1

Service: 2

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