This visit was a reminder of why it has been several months since I have been here. The bar in the back seems to have the worst service. I asked for a coke and got a glass 3/4 full of ice. I didn’t think it was a big deal since it was very slow so bartender wouldn’t be so busy when I needed a refill. Once food came out, the bartender disappeared. I waited patiently for a good 5-7 minutes thinking maybe they were busy. Once 10 minutes rolled around and hadn’t seen anyone behind the bar, I took my ice filled glass to the front bar for a refill. Once I went around the corner I saw the bartender and several other workers gathered on other side by entrance all talking among themselves. The bartender up front gave me a refill and I went back to my seat in the back. Shortly after that I noticed a worker who was sitting at a table behind us get up and talk with our bartender who was obviously now being very “short” with us. I asked for our check and will take business somewhere else. I wouldn’t have a problem with any of this if I wasn’t expected by these people for me to leave gratuity.
Atmosphere: 3
Food: 3
Service: 1
Angelina
Had dinner at Drake's Hollywood last night and loved the vibe—beautiful ambiance and really great food. Service had a couple hiccups (one drink was forgotten and it was a little hard to flag someone down at times), but nothing that completely took away from the night. Overall, a lovely experience and I'd happily come back.
Dennis Pattinson
There are lots of things I would like to shout out in this review. First off is that our server, Billy, was awesome. Second, Drake's booths are high-rise but are extremely comfortable. Finally, our table had an appetizer, burgers, sushi, and sodas. Everything tasted great - and in particular I was thrilled that we could switch out mustard for a second cheese dish with the pretzels.
Atmosphere: 5
Food: 5
Service: 5
Christopher Mitchell (Soloknight)
Our go to place when we go to Florence Kentucky
Atmosphere: 5
Food: 5
Service: 5
Stephen Davis II
Everything was great.
Atmosphere: 5
Food: 5
Service: 5
Vivica Gene
Drakes in Florence has an inviting fun welcoming atmosphere with amazing food to which is a combination that’s hard to come by. Friendly attentive staff especially Lindsey out waitress who was extremely attentive to us and provided great customer service. I had the breakfast burrito on Sunday which is when it’s offered (over the weekend). It was delicious and flavorful served with salsa and sour cream. I had the chicken littles sandwiches and my god flavorful batter and cooked extra crispy the way I like it! I know I ate a lot this day but, it was my second visit with family so we definitely needed to try the sushi made by Aqua Sushi. Fresh delicious teriyaki bowl and outstanding dynamite roll!!!
Atmosphere: 5
Food: 5
Service: 5
Princess M
I looked up the menu and saw golden brown big pretzel sticks. We received dark brown crunchy sticks with super sharp points. The fries were more like potato chip texture and hurt my mouth. The waitress was flying all over and couldn't even get no Ice in my drink correct. Barely gave us any attention. His burger just crumbled all over and he said he's had better at fast food places. No idea why this place is so hyped up
Atmosphere: 2
Food: 1
Service: 1
uʎlʇıɐʞ ǝdoɥ
Overpriced food. Sushi wasn't fresh. Best fried pickles I've ever tasted. Weren't soggy. Crispy fried to perfection. The Grinch drink was delicious tasting just way overpriced. Friendly waiter.
Atmosphere: 3
Food: 3
Service: 4
Donette Hartzell
I really enjoy their filet and sushi combo! On a nice day with the garage doors open
Atmosphere: 5
Food: 5
Service: 5
Andrew
Server was very unwelcoming and unpleasant and over worked could not service a bigger group
Our experience was almost perfect! Great food, amazing ambiance, and stellar customer service. I specifically requested a booth on my Open Table reservation, and it was blatantly ignored by the host.
celeste
I understand for a seating of two it's easy to push anywhere but when you're in a walk way where many individuals are passing through it's very uncomfortable. Highly recommend sitting at the bar area. The pasta said it would have sausage. No sausage. The NY steak said it was 12oz look like 7oz. Really was looking forward to the food, upsetting experience
Jennifer Renee
Great food, great atmosphere and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Fresh Starter
Extremely unorganized, waited for takeout for over 30 minutes after it was supposed to be ready, was told one more minute for the entire duration. Unorganized unprofessional, cold when I got it and soggy.
Atmosphere: 1
Food: 1
Service: 1
Gary McGill
Best Burger in town. I get the side salad and a burger, it is a lot of food.
This visit was a reminder of why it has been several months since I have been here. The bar in the back seems to have the worst service. I asked for a coke and got a glass 3/4 full of ice. I didn’t think it was a big deal since it was very slow so bartender wouldn’t be so busy when I needed a refill. Once food came out, the bartender disappeared. I waited patiently for a good 5-7 minutes thinking maybe they were busy. Once 10 minutes rolled around and hadn’t seen anyone behind the bar, I took my ice filled glass to the front bar for a refill. Once I went around the corner I saw the bartender and several other workers gathered on other side by entrance all talking among themselves. The bartender up front gave me a refill and I went back to my seat in the back. Shortly after that I noticed a worker who was sitting at a table behind us get up and talk with our bartender who was obviously now being very “short” with us. I asked for our check and will take business somewhere else. I wouldn’t have a problem with any of this if I wasn’t expected by these people for me to leave gratuity.
Atmosphere: 3
Food: 3
Service: 1
Had dinner at Drake's Hollywood last night and loved the vibe—beautiful ambiance and really great food. Service had a couple hiccups (one drink was forgotten and it was a little hard to flag someone down at times), but nothing that completely took away from the night. Overall, a lovely experience and I'd happily come back.
There are lots of things I would like to shout out in this review. First off is that our server, Billy, was awesome. Second, Drake's booths are high-rise but are extremely comfortable. Finally, our table had an appetizer, burgers, sushi, and sodas. Everything tasted great - and in particular I was thrilled that we could switch out mustard for a second cheese dish with the pretzels.
Atmosphere: 5
Food: 5
Service: 5
Our go to place when we go to Florence Kentucky
Atmosphere: 5
Food: 5
Service: 5
Everything was great.
Atmosphere: 5
Food: 5
Service: 5
Drakes in Florence has an inviting fun welcoming atmosphere with amazing food to which is a combination that’s hard to come by. Friendly attentive staff especially Lindsey out waitress who was extremely attentive to us and provided great customer service. I had the breakfast burrito on Sunday which is when it’s offered (over the weekend). It was delicious and flavorful served with salsa and sour cream. I had the chicken littles sandwiches and my god flavorful batter and cooked extra crispy the way I like it! I know I ate a lot this day but, it was my second visit with family so we definitely needed to try the sushi made by Aqua Sushi. Fresh delicious teriyaki bowl and outstanding dynamite roll!!!
Atmosphere: 5
Food: 5
Service: 5
I looked up the menu and saw golden brown big pretzel sticks. We received dark brown crunchy sticks with super sharp points. The fries were more like potato chip texture and hurt my mouth. The waitress was flying all over and couldn't even get no Ice in my drink correct. Barely gave us any attention. His burger just crumbled all over and he said he's had better at fast food places. No idea why this place is so hyped up
Atmosphere: 2
Food: 1
Service: 1
Overpriced food. Sushi wasn't fresh. Best fried pickles I've ever tasted. Weren't soggy. Crispy fried to perfection. The Grinch drink was delicious tasting just way overpriced. Friendly waiter.
Atmosphere: 3
Food: 3
Service: 4
I really enjoy their filet and sushi combo! On a nice day with the garage doors open
Atmosphere: 5
Food: 5
Service: 5
Server was very unwelcoming and unpleasant and over worked could not service a bigger group
Restaurantji Recommends
Our experience was almost perfect! Great food, amazing ambiance, and stellar customer service. I specifically requested a booth on my Open Table reservation, and it was blatantly ignored by the host.
I understand for a seating of two it's easy to push anywhere but when you're in a walk way where many individuals are passing through it's very uncomfortable. Highly recommend sitting at the bar area. The pasta said it would have sausage. No sausage. The NY steak said it was 12oz look like 7oz. Really was looking forward to the food, upsetting experience
Great food, great atmosphere and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Extremely unorganized, waited for takeout for over 30 minutes after it was supposed to be ready, was told one more minute for the entire duration. Unorganized unprofessional, cold when I got it and soggy.
Atmosphere: 1
Food: 1
Service: 1
Best Burger in town. I get the side salad and a burger, it is a lot of food.
Atmosphere: 5
Food: 5
Service: 5
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