My order was completely wrong. I ordered a large iced almond milk cappuccino with coconut, almond, and mocha, decaf with whip. I got a large iced almond milk cappuccino. I reminded about the whip and they added it, but there was no flavorings and I was shaking the rest of the day so I'm guessing no decaf either. Always appreciated while breast feeding on an empty stomach đ
James Hinchman
Love dunkin' donuts. This place was very nice and friendly. I would definitely go back again.
Sara Douglas
Food was great. Service was excellent. Dining room needed some attention.
liz c
doors were locked an hour before close...
Desiree Alrmailat
Going to edit my review because my issue was addressed The manager spoke to employee and let her know you donât treat customers like that Thank u for addressing the problem gonna give you all five stars now If anyone had a bad experience call and talk to manager they were amazing Give them a second chance you wonât be disappointed
I went inside because the drive thru was backed up Told the woman whom rung me up I wanted four doughnuts and a chocolate milk doughnuts in a box the lady acted like she didnât hear me say put them in a box as she proceeded to put them in a bag She was very rude Funny cause her name on my receipt says Patience she was a older white lady She needs fired Was in there at 921 am If u donât like ur job itâs simple find a new one
Mr.Jedediah
Friendly staff and quick service.
Aleyda Campos
I filled out a survey a while an ago and got a call from their corporate office in Cincinnati. Their customer service still hasnât improved. I always go through drive thru. Over a month ago I asked for a bagel with cream cheese. When I took a bite the cream cheese was very frozen I couldnât even eat the rest of the bagel. Last week, I had asked for a glazed donut which they never put in my bag. I like to leave thinking they do complete my order. I had to go back and ask for it which they did give to me without a problem. Today, I placed my order and I clearly said âa small hot coffee with 4 cream & 4 sugar.â Instead I got a large coffe with 4 vanilla swirl 4 sugar 4 cream⊠the lady that took my order said she heard âtall and idk what that is.â Had a bad attitude. I know this is not Starbucks so I wouldnât even say that. I never got a receipt so I couldnât fill the survey. Itâs just a waste of time and money but you go hoping your order is correct. I had to come to work and make my own coffee. Not the best location. Sometimes theyâre ok, other days theyâre not.
xOniBunnyx
Stood inside at the desk for 10 minutes and didnât get acknowledged once even though the workers saw me multiple times while walking around talking to one another.
L Dunkinâ
Lindsay Ross
Stood in line for 10 minutes with no one else in the lobby. Was never helped and left
Food and coffee was delicious. The girl taking our order acted clueless to what I was ordering, the workers were standing around on their phone, or taking turns yelling and throwing stuff at each other. Extremely unprofessional.
Amanda Walizer
We got drinks on our way out of town. My husband's drink wasn't filled up all the way, and mine got no cold foam, and when we did get it fixed, no sip lid was given for my chai latte. Won't be returning to this DD in Ohio.
Zachary Obert
I go there every morning and they know my order now but every one there is so nice and friendly they treat u with kindness just an amazing experience
Curt Bowsher
The doors were locked, guess it was drive thru only.
David Mardis
The dunkin' donuts location on turfway road is a lot better. Great service and food not burn. Overall better place. Safer parking lot getting in and out of.
My order was completely wrong. I ordered a large iced almond milk cappuccino with coconut, almond, and mocha, decaf with whip. I got a large iced almond milk cappuccino. I reminded about the whip and they added it, but there was no flavorings and I was shaking the rest of the day so I'm guessing no decaf either. Always appreciated while breast feeding on an empty stomach đ
Love dunkin' donuts. This place was very nice and friendly. I would definitely go back again.
Food was great. Service was excellent. Dining room needed some attention.
doors were locked an hour before close...
Going to edit my review because my issue was addressed
The manager spoke to employee and let her know you donât treat customers like that
Thank u for addressing the problem gonna give you all five stars now
If anyone had a bad experience call and talk to manager they were amazing
Give them a second chance you wonât be disappointed
I went inside because the drive thru was backed up
Told the woman whom rung me up I wanted four doughnuts and a chocolate milk doughnuts in a box the lady acted like she didnât hear me say put them in a box as she proceeded to put them in a bag
She was very rude
Funny cause her name on my receipt says Patience she was a older white lady
She needs fired
Was in there at 921 am
If u donât like ur job itâs simple find a new one
Friendly staff and quick service.
I filled out a survey a while an ago and got a call from their corporate office in Cincinnati. Their customer service still hasnât improved. I always go through drive thru. Over a month ago I asked for a bagel with cream cheese. When I took a bite the cream cheese was very frozen I couldnât even eat the rest of the bagel. Last week, I had asked for a glazed donut which they never put in my bag. I like to leave thinking they do complete my order. I had to go back and ask for it which they did give to me without a problem. Today, I placed my order and I clearly said âa small hot coffee with 4 cream & 4 sugar.â Instead I got a large coffe with 4 vanilla swirl 4 sugar 4 cream⊠the lady that took my order said she heard âtall and idk what that is.â Had a bad attitude. I know this is not Starbucks so I wouldnât even say that. I never got a receipt so I couldnât fill the survey. Itâs just a waste of time and money but you go hoping your order is correct. I had to come to work and make my own coffee. Not the best location. Sometimes theyâre ok, other days theyâre not.
Stood inside at the desk for 10 minutes and didnât get acknowledged once even though the workers saw me multiple times while walking around talking to one another.
L Dunkinâ
Stood in line for 10 minutes with no one else in the lobby. Was never helped and left
Bagel was stale and cold
Restaurantji Recommends
Food and coffee was delicious. The girl taking our order acted clueless to what I was ordering, the workers were standing around on their phone, or taking turns yelling and throwing stuff at each other. Extremely unprofessional.
We got drinks on our way out of town. My husband's drink wasn't filled up all the way, and mine got no cold foam, and when we did get it fixed, no sip lid was given for my chai latte. Won't be returning to this DD in Ohio.
I go there every morning and they know my order now but every one there is so nice and friendly they treat u with kindness just an amazing experience
The doors were locked, guess it was drive thru only.
The dunkin' donuts location on turfway road is a lot better. Great service and food not burn. Overall better place. Safer parking lot getting in and out of.
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