Emerson's Bakery

8459 US-42, Florence
(859) 371-5121

Recent Reviews

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LORI CATANZARO

Great place for donuts before school. They also have my family's favorite cake. The staff are very friendly. My kids love the donuts and danishes for breakfast. They have a few tables if you choose to enjoy your treats there and a few drink options as well. We typically take our donuts to-go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Danish, Gourmet Donut

Michelle Conley

Nothing but good things to say! Love their cakes and donuts and bagels! Their eclairs are the best around as well as the cream horns! You can’t beat the friendly service!

Atmosphere: 5

Food: 5

Service: 5

Tami Tomasello

Was next door running an errand when I thought I would drop in and get a chocolate chip cookies. I had never been there before, but seen it many times. I asked if the cookies were baked fresh daily and the lady behind the counter told me yes. With that, I bought a cookie and left. Immediately after taking a bite I knew I had been lied to. That cookie was not fresh at all. Not sure how old it was, but it definitely was not baked earlier that morning. Will definitely not be back.

Atmosphere: 3

Food: 1

Service: 1

Chris Osborne

Pastries cant be beat!!

Atmosphere: 5

Food: 5

Service: 5

Avery

Stopped by here with a bunch of teens on a bus, they were glad to help us and we're very kind. They chased me to give me free things. They are amazing

Atmosphere: 5

Food: 5

Service: 5

Clara

Have egg allergies well can't have the donut but the bagles are good and egg free so if your like me get a bagel there good or at least the one I had also I got that and a drink for less than six dollars so pretty cheap

Food: 5

cass m

The bagels are usually great, but today I received an entire 8 oz package of cream cheese on my bagel. I had to scrape off most of it, which feels like such a waste. We did not order extra cream cheese either. The bagel on the right was how it came before I scraped it off, like I do like a generous amount on my bagel but this was gluttonous.

Food: 3

Stephen Klocke

Ordered a meringue covered coffee cake. Fantastic. Couple donuts too, couldn't resist.

Atmosphere: 5

Food: 5

Service: 5

Ernesto Morales

Bagel with garlic and cream cheese lovely

Atmosphere: 5

Food: 5

Service: 5

Cory Cummings

I am a regular customer and really love this place. I have been visiting for several years now since moving back to the area and always stop in after working night shift to get my breakfast. Customer service for the most part is always wonderful, but there is an older employee with brown hair and glasses who is almost always very curt and even condescending at times. She always seems exasperated and annoyed if there’s more than one customer in the store. I can probably count on one hand the number of times she HASN’T been this way, but I always try to focus on the good customer service received from the other employees working, because you truly do have a good team and business. Her attitude was finally bad enough this morning that I feel the need to leave a review to make you aware.

The person ordering near me was a grandfather bringing his grandson in, both clearly excited to be there together. It was obvious he was not familiar with the names of some of the bakery items and as he tried to order each item, she would cut him off and loudly exclaim the correct name in a very annoyed tone. She did this multiple times and you could clearly see his smile start to leave his face as she questioned everything that he attempted to order in a rude, condescending tone.

Maybe this is just her natural tone of voice. Maybe morning shift is not the best shift for her. What I do know is that the way she has interacted with me and other customers almost every time I have been in the store is very off putting, and if the customer service from your other employees wasn’t so wonderful, I likely wouldn’t be back.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bagel, Birthday Cake, Cupcakes

Julie Strong

Great store friendly people who always make sure your yummy desserts are packed correctly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Creamhorns

Thomas McDermott

Love this bakery! I try to come here whenever we're in town. Cheese Pocket 👍

Atmosphere: 5

Food: 5

Service: 5

Thomas Dyer

Emerson’s Bakery is comfort food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Creamhorns

Jerrica Parker

Was just in here, got a dozen cookies and a bagel.. would have got more for my work, but the lady in the red sweater and glasses yelled at me and rushed me to pay before I was done. Definitely not what I expected. Hurt my feelings a bit. I like coming here. But not with service like that

Atmosphere: 4

Food: 5

Service: 2

Beth Goetz

Best fried danish around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Recess Donuts

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