Great Steak
2072 Florence Mall, Florence
(859) 739-0609
Recent Reviews
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I was hungry, got a large sandwich. Umm. Very confused at portion size versus cost. Still very hungry, but now im broke.
Atmosphere: 5
Food: 1
Service: 5
I had a great experience at this spot — the food was clearly made fresh, and you can really taste the difference. Everything came out hot and flavorful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Steak, Ham Delight
No more fresh cut fries is a no go for me. Meat taste bland and bacon was very rubbery. Will not be back. Service not the friendliest either.
Stephanie was unhelpful when I asked about a sandwich, responding with 'I don't know, I don't eat it.' Later, I discovered hair in my food after a 15-minute wait. Stephanie was rude and unprofessional when I reported the issue, and the replacement fries were not fully cooked.
Visited right at open on Sunday, food was fresh manager was friendly.
Forgot my drink, fries are from the freezer section of a grocery store, steak was terrible, cheese tasted sour. All for 15 bucks.
Atmosphere: 1
Food: 1
Service: 1
Employees barely speak English and don't pay attention to what you're ordering. Then expect you to call the owner for a refund when they screw it up. Vegetables are wilted and old. Will not return to this location ever again.
Atmosphere: 1
Food: 1
Service: 1
I hadn't shopped at this place for a long time since they changed the service staff and today when I stopped to place my food order I came across the most disgusting thing: the person receiving the order didn't understand my order and started spitting in the trash can in front of me. from the grill next to the
Counter that is not done, it was very disgusting
Atmosphere: 1
Service: 1
Worst customer service experience. Those 3 young kids need a supervisor to ensure proper training and learn how to treat customers. By thw way, the food WAS horrible
Food: 1
Service: 1
Terrible customer service, short lady with the blonde highlights was very rude with every customer! Dry sandwich with no toppings even though I ordered with all toppings. Take your money elsewhere.?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible. Cashier barely talked to me. Like I was an imposition. I got a great steak, only steak extra steak and extra cheese. Barely any meat. And no double cheese ( as i asked for cheese sauce for my 2nd cheese) and the bread was not cooked. Like raw frozen bread. No warm or tasted at all. Very very dry and bland even with the extra season salt I asked for.
It's a shame... been going there for 30 yrs. That was my last time. Long ago are the days of good oh Johnny owning and running the spot.
Will be my last time for sure.
Atmosphere: 1
Food: 1
Service: 1
The young female cashier was extremely rude to my mother in law and was cussing her out spanish when she asked for a remake.
Atmosphere: 1
Food: 2
Service: 1
The worst place I ever ate at horrible ?
I did not go there
Should be called not steak and no potatoes Philly cheese steak was ok but definitely not worth 8 bucks. Also had no fries and no potatoes how can you have potatoe in your name and not have anything with potatoes
Atmosphere: 1
Food: 1
Service: 1
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