IHOP
6885 Houston Rd, Florence
(859) 647-0802
Recent Reviews
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We were sat at our table my family and grandparents we waited half an hour to get our food, they kept forgetting stuff. This restruant has went down over the years
Atmosphere: 2
Food: 3
Service: 2
Pop machine was down so kinda limited on drink selection...
Atmosphere: 3
Food: 4
Service: 3
Arguing could be heard from the kitchen staff and my youngest was asking all kinds of questions about that event. I ordered the steak omelet and it came out with 3 pieces of steak in it so I had it remade and it came out with unmelted cheese all over it and still they didn't put much meat at all in it. I ate a pancake my kids couldn't eat and had them take it off my bill. They had 2 new cooks and 1 experienced cook in the kitchen at the time.
Atmosphere: 3
Food: 3
Service: 5
Great place to have breakfast during the week. I like the senior menu.
Atmosphere: 5
Food: 4
Service: 5
This experience is harder to explain. All I have to say is if you are always angry then how can you know how your actions are affecting others around you?! The atmosphere created by staff was thick and heavy.
Atmosphere: 1
Food: 4
Service: 2
brunch. nothing too exciting. Coffee was crap.
Atmosphere: 2
Food: 3
Service: 3
Waitress was too busy hanging out with her friends in their booth to pay attention
Atmosphere: 1
Food: 2
Service: 1
Layout, too cramped, felt like I couldn't move around or eat comfortably. I suggest spreading out tables more. The food was good, and the service was sufficient. It's just too tight for our liking. We will not be returning.
Atmosphere: 1
Food: 3
Service: 3
Bathrooms filthy. Switch flipped for service but instead three or four employees were just chilling in the lobby waiting area.
The whole place was so dirty. The decor was nasty, the table was broken where the top wasn't connected to the base correctly, and one of our chairs was missing a part and wobbled like crazy. Floors were gross. It's really all nasty and gross. Not what you want to eat looking at.
Service was super slow and we had to ask another server for refills the one time we requested them. . . It was overall such a crappy experience. So disappointing compared to how it was about three years ago when last we came.
The place has really gone downhill in an unsanitary hand basket. Management should try to get it back together. I can honestly say the past several Waffle Houses we've been to have been tremendously cleaner, with faster service, and better prices. The prices at IHOP are so overblown for the quality of food they give, but this location is plain trash recently.
Atmosphere: 1
Food: 2
Service: 2
Not as good as the waffle house in Walton but it wasnt terrible. Very very very slow.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Gross smelling from chemicals
Atmosphere: 1
Food: 1
Service: 1
Simple breakfast food. Not bad but nothing outstanding.
Wheelchair accessibility: The restaurant was wheelchair accessible.
Atmosphere: 3
Food: 3
Service: 4
Kid-friendliness: Terrible treatment from ashea Rose as she's coming out of kitchen referring to customers as dumbass and then threaten me with service or just spit in my food
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Silverware
It seems kinda dead. Though a lot of dine in places have been since covid. Portions were good for prices.
Atmosphere: 4
Food: 5
Service: 4
I went to IHOP for dinner, our server was amazing and so was the food! I had my 2-year-old daughter with me, and she was a little rowdy. As i was working on getting my daughter to settle down, a different server who wasn’t even serving us and was serving a different table, decided to yell at my daughter from across the dinning room. I feel as if it is not her place to yell at my kid. If she would have came up to our table and asked us kindly to try to keep her settled down it would not have bothered me. It’s the fact she felt the need to yell across the store and at a 2-year-old who wasn’t her kid or related to her in any way.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Buttermilk Pancakes, Belgian Waffle, Buttermilk Crispy Chicken & Fries, Funny Face Pancake Combo, Breakfast Sampler
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