McDonald's

7909 Dream St, Florence
(859) 371-5078

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Recent Reviews

The manager was a young person, but he was very polite. He was very tentative with me because the kiosk didn't give me a receipt. He made sure I got a receipt before I left the restaurant. Great customer service! 😊
Sure! Here's a version of the review cut down to about 200 words:

I visit this McDonald’s regularly, and overall, the experience is consistently positive. They almost always get my order right, which I really appreciate. Whether I’m ordering breakfast or lunch, the food is usually fresh, hot, and well-prepared. The fries are crisp, the sandwiches are put together neatly, and everything arrives just as expected.

The staff is generally...
Not blaming the workers, blaming the owners and managers of this location. No one is trained and it’s chaos. Probably not enough trained staff to serve the customers waiting.

Ordered my food from the kiosk and took a number assigned it to the order. Ten minutes later still no food and a few minutes later my order is called from the counter. I suspected they weren’t bringing it out as several people were sitting waiting for their food too.

Again,...

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