McDonald's

5985 Centennial Cir, Florence
(859) 647-7111

Recent Reviews

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Brian H

Worse and worse service. I eat there 6 days a week.
So explain the logic of letting a women sit in the drive thru lane and only pull forward 1 car length. Every car behind her had to back up to leave the drive thru lane. All you had to do was ask her to pull into 1 of the spots for waiting customers or pull forward enough as to not hold up the rest of the people in line. And then this lady is completely clueless. I asked her to pull forward a few feet so we can get out. I couldn't back up due to person behind me.
The classless and self centered mindset of some customers and the limited intellect of the workers. Smh

Atmosphere: 1

Service: 1

Anthony Woodrum

Food Prices Went Up And Food Got Smaller

Atmosphere: 3

Food: 3

Service: 3

Radbrads 420

The employees do nothing but fight up there every time I’ve ordered at this place. It’s been an issue. They either forget sauce or forget an item that I ordered when you call. Nobody answers all around. It seems like a whole bunch of little kids working. Morning shift is great 2nd shift sucks do better do bed

Atmosphere: 1

Food: 3

Service: 1

Christopher Rodriguez

This store is like 9/10 for missing items every time I order be it delivery or pick up it makes no difference just disappointing.

Atmosphere: 1

Food: 1

Service: 3

bethany h

literally the worst mcdonalds ive ever been to. i know they’re all bad, but other ones you still occasionally get good service/food. this one you never do lol

Ronald Karr Jr

Love the people always nice

Atmosphere: 4

Food: 5

Service: 5

Joe Legner

Good customer service, relaxing atmosphere. Clean restaurant and restrooms.

Atmosphere: 4

Food: 4

Service: 5

Charles Compton

Very happy window lady...

Atmosphere: 5

Food: 4

Service: 5

Erik Lacey

It was supposed to be open but was closed.

Atmosphere: 1

Service: 1

Carrie Orta

Kara was absolutely rude. The order taker took my order wrong. Thats not my fault. Bjt I want the food I ordered. Told her I was missing stuff and nothing but a complete attitude. Willing to pay for what they wrang in wrong. Do better. If cant deal with the public shouldn't be in customer service. Pay attention when people are ordering, and kindness never hurts.

Atmosphere: 1

Food: 1

Service: 1

Charles Stokes

My mobile order defaulted to this restaurant even after switching it on the app. I had to drive 15 minutes to get to this restaurant from home. I was upset by this and when I get here they didn't have my order ready. I asked for a refund, they said they can't. I expressed my displeasure with this incident. They finally found my order and made it. I got home and instead of chicken nuggets they filled the boxes with tarter sauce. We didn't eat anything else for fear of what they may have done to it. I will be contacting a lawyer.

Atmosphere: 1

Food: 1

Service: 1

Randi W

So beyond RUDE. Pick another McDonald's to go to. They do not care if your order has been stolen.

Atmosphere: 1

Food: 1

Service: 1

trent silvey

There's always a long way you always have to pull forward. But the picture that i'm gonna share is where I draw the line its absurd you can't even put my burger together the right way. It seems intentional. You don't accidentally put a burger upside down.Those buns are clean.

Atmosphere: 1

Food: 1

Service: 1

Matthew Farmer

Nothing fast about this restaurant. Dont go inside they will act like your not standing there. If your a door dasher expect to wait the longest. Because you are a nobody to them

Atmosphere: 1

Food: 2

Service: 1

Emi Tanneberg

How is it that when I go to McDonald's their ice cream machine isn't working. Went there yesterday and was told that they weren't doing ice cream products in the middle of the day when it's hot that's bull

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