Olive Garden Italian Restaurant
7844 Mall Rd, Florence
(859) 282-1116
Recent Reviews
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Olive Garden has always been the place to go for chicken Alfredo so that was amazing but I will add that the place could use some better cleaning skills.
Atmosphere: 4
Food: 5
Service: 4
We went on a Saturday night and hit the wait list around 7:30pm. Got a table about 25 minutes later. By the time we ordered drinks we are at 8:15pm. No carbonation for soft drinks, no calamari, no spinach dip, and had to wait 15 minutes for them to make more Alfredo sauce, which delayed any dishes or dips requiring the sauce. On top of this, soups and salads came after our entrees. The food we ordered was delicious but the experience was shot because they didn't have most of the comfort foods we go there for, nor the drinks for that matter. This place closes at 11pm so to me it looks like they need to align their inventory more with their crowd size for a Saturday evening better. Things are way to pricey these days to have to take the chance and order alternatives that are out of your comfort zone in hopes you will enjoy it. In this case, we lucked out on this visit!
Atmosphere: 3
Food: 4
Service: 4
Excellent dining experience
Atmosphere: 4
Food: 4
Service: 4
I ordered the Chicken Tortellini Alfredo, and i added broccoli based on the server's recommendation. The broccoli was the best thing about the meal! The chicken was flavorful, but the pasta itself was pretty bland.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: House Salad, Zuppa Toscana Soup
The food and atmosphere were classic olive garden, but the service was outstanding. Dylan and Hannah Grace were absolutely wonderful, very attentive, and good sports with some of our table’s more tedious requests. The hosts and manager were clearly busy but handled every customer with grace and patience!!
Atmosphere: 5
Food: 5
Service: 5
Great lunch experience!
Tried to call in a huge order for friends today 08/14/25 at approximately 3pm, 1st time I was on hold over 12 min with no response. I called back to have some clown, I think his name was Bill both times, only to be put on hold a prolonged 2nd time. We decided to eat elsewhere, be a long time b4 we call again. You just lost 8 people's business.
Good food
Atmosphere: 5
Food: 5
Service: 5
Michelle is awesome!!!! Food was great!!!
Atmosphere: 5
Food: 5
Service: 5
Went in with my wife for an early dinner. We were met with our server, Nick. Not once did our server come and check on us. We were ignored and our drinks weren't refilled. We had to leave leftovers because we were never asked for to go boxes. I'd never return to this location.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Fast great food
Atmosphere: 5
Food: 5
Service: 5
Everytime we go the servers are so great! Food delicious. My fav olive garden for sure!
Atmosphere: 5
Food: 5
Service: 5
We were seated between two large parties and the noise level was too excessive, we couldn't enjoy our own company of 2.
Atmosphere: 1
Food: 4
Service: 4
In overall great Italian restaurant, just depends on what server you get that night….
Atmosphere: 3
Food: 4
Service: 3
The lights kept flickering and making buzzing sounds in our area, and no one knew how to turn those couple of lights off
Atmosphere: 2
Food: 4
Service: 4
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