Potbelly Sandwich Shop

4960 Houston Rd, Florence
(859) 283-2021

Recent Reviews

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Lilianna Goldshire

I love the food, the smokestack is my go to. I absolutely love the Mac and cheese. The BBQ really just brings it up a level.

Atmosphere: 4

Food: 5

Service: 5

WestX64

Was my first time trying this place and I have to say... This is probably my least favorite sub place now. Every single piece of steak in my sandwich was extremely chewy. To the point I had to just spit it out. Not only that but they barely put any on my sandwich to begin with. That part doesn't make ad much of a difference though since it was inedible anyway. Mac n cheese was okay but it's really hard to mess up mac n cheese.

Food: 1

Tanner Souder

Had the sweet bbq sandwich and it was delicious! Can't wait to go back to try something else

Atmosphere: 5

Food: 5

Service: 5

V

First time trying their sandwich. It’s so delicious! I will definitely come back and try the other variants.

Atmosphere: 5

Food: 5

Service: 5

Timothy San

I really enjoyed my visit here! The food was delicious — the portions were generous and the roast beef sandwich was especially good, made with Angus beef. The restaurant has a warm environment and the staff were all friendly and helpful. I definitely recommend this place if you want a tasty and satisfying meal!

Atmosphere: 5

Food: 5

Service: 5

Maggie C

Ordered a full Cubano, Skinny Sandwich + Cup of Soup (Mediterranean and chili), Zapp's Regular Chips, Whole Pickle, and 2 Chocolate Brownie Cookies. received only a half Cubano and only 1 cookie. There was also a chicken bone in my Mediterranean sandwich. Would normally let it go as a fluke, but this is the third time we've ordered from here and the third time our order was wrong or missing items. The bag was sealed, so the driver didn't take the missing items.

TJ Lauer

Great local sandwich shop…

Atmosphere: 4

Food: 5

Service: 4

Danielle Henry

Potbelly is awesome!! Their sandwiches are great, but my favorite is their Apple Walnut salad.

Atmosphere: 5

Food: 5

Service: 5

Anna Kuetemeyer

First time ever going today and having to order. Had a EXTREMELY rude older lady that was a worker give me an attitude. I do not recommend this store. Why am I paying 30$ for 2 sandwiches and 2 drinks to be talked to like I’m less than? 0/5 stars

Atmosphere: 1

Service: 1

Love

Italian sandwich is great

Atmosphere: 5

Food: 5

Service: 5

Cheryl Starling

Sandwich was delivered. Burnt no taste and soup cold. Lesson learned

Max

Good food, not worth paying a lot of a pb&j, but others is okay.

James E

Didn't even get a chance to try this establishment out. The manager seems to come off cross, so very rude that I lost any ambition to try it out, and so I left.

Vinay Patel

Normally go there to eat, this time the bread had mold on it….couldn’t contact the store to let them know maybe not the only bread with mold.
It was an order for take out and ate within 30 mins after getting to my destination.

Ashley Rocklyn

I come to this location a lot and they are always extremely kind, polite and very fast service. Thank you for your excellent customer service

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