Rally's
321 Mt Zion Rd, Florence
(859) 371-0354
Recent Reviews
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Ordered pickup and they had it ready quickly!
Atmosphere: 5
Food: 5
Service: 5
too slow for a drive thru but food was excellent
Atmosphere: 2
Food: 5
Service: 1
We had to wait for our chicken sandwiches to be cooked. It seemed like it took a long time, but the sandwiches were hot, fresh and delicious.
Atmosphere: 2
Food: 5
Service: 2
Great Double Mushroom & Swiss!!
Atmosphere: 3
Food: 4
Service: 5
I absolutely love the taste of Rally's burgers and fries............. When they are given to me hot and fresh. Unfortunately my fries were slightly dated and my burger was not hot and only barely warm. The cheese was not melted at all. I know many Rally's in my area (about 20 mile radius) are struggling to keep employees. Because of this they are often stuck with compromising staff. I wish the best for the restaurant chain and they have some reasonable promotions. I'll keep giving them a chance as long as I can grade my visits 3 stars or more. They're hanging by a thread.
Atmosphere: 3
Food: 3
Service: 4
Bought a chicken sandwich on 6/9/25 @ 8:02 pm. Waited 25 min. Finally got my sandwich and headed down the highway i bit the sandwich and the consistency was weird I looked at it and it was a piece of raw chicken!!!! I was so grossed out and pissed!!!! Health department needs to be called! It says under new management, it needs to be under new management again! I will NEVER trust ralleys again! What a comlletenwaste of time and money! See picture below!
Atmosphere: 4
Food: 1
Service: 1
Long Wait They Where To Worried About Drive Thru Not People Inside
Atmosphere: 3
Food: 4
Service: 2
Went through the drive through the other day. Was given a medium drinks instead of a large. When I was told this was there new large. Greasey Luke warm fries and I was shorted a large fry over bad management. Absolutely will be avoiding this location moving forward.
Only reason this is not a 1 star review is because I talked to the general manager of the store and they tried to offer me a partial refund. Considering all that I had to do to finally get a partial... Im declining. It isn't worth my time to go back down there which its a 45 min drive to get my money back. I'd waste time for nothing. I appreciate her correcting the issue in the short term but it doesn't change how the food or atmosphere was. If waffle house had a cousin... its this rallys staff.
Atmosphere: 1
Food: 1
Service: 2
Slowest restaurant on the exit by far!
Atmosphere: 1
Food: 3
Service: 1
Service was a little slow but the food was fresh and fantastic! Sign outside says under new management and it shows. This place hasn’t been ran correctly in a long time. Thanks for the great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Still the best hamburger and fry drive-thru you could ever get!!
Atmosphere: 4
Food: 5
Service: 5
Will never come here again. Service was not great there no other customers had to ask about my food after placing order, workers didnt seem to be in a rush to make my order.
Atmosphere: 1
Food: 2
Service: 1
1st time going after a loooooong break. They're under new manage and I have to say the food didn't disappoint. The seating area needed some tlc, but my kiddos n I will be back. Thank goodness, we missed Rally's.
Atmosphere: 2
Food: 4
Service: 4
Good but greasy
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich, French Fries, Big Buford
Brst fries ever!
Atmosphere: 4
Food: 5
Service: 5
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