Rude customer service personnel.pizza is OK for a quick take out
Atmosphere: 3
Food: 3
Service: 2
Branden Gordon
I really like the quality of the food the weiners are my favorite!!
Atmosphere: 5
Food: 5
Service: 4
Jason Meredith
This place has turned around for the better great job everyone
Atmosphere: 5
Food: 5
Service: 5
Blake Hatch
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Shilah Davis
Horrible curbside pickup, inexperienced employees and supervisors, they don’t offer delay notifications, wait 30 minutes with no help at all go inside to pick up employees and supervisor standing around and then told they don’t know anything about my order and can’t tell me anything. Time slot was 4-5 it’s 6:13 pm and I still don’t have my order or an estimated time. Tried canceling and can’t due to it being past my pick up time called customer support and they can’t either. So now just have to wait for them to finish a 9 item order. Yeah everyone talks about Walmart pick up but at least they send you a delay notification and an estimated time it would be done and you can cancel at any point in time. I’m not mad it’s delayed but mad with the lack of communication, poor customer service and inexperienced employees.
Josh Neace
I don’t go here for most food as a single person without kids, but what I do go here for is a great deal and staff are very professional.
andrew sims
Prices are very reasonable and the food is pretty good.
Atmosphere: 5
Food: 5
Service: 5
pete gant
Pretty awful. Finding good employees is very difficult these days and Sam's is not immune. I stopped by for an all-beef hot dog yesterday (it's good) and they were out of relish and when I told the guy behind the counter he just put up his arms like "whatever". When I was there last week they ran out of every soft drink. When I told what I think was the manager behind the counter she couldn't have cared less. Nobody cleans the tables.They make Costco look like a really good option.
Atmosphere: 1
Food: 3
Service: 1
Samantha Audrey
Terrible customer service. I received a $100 gift card in the mail from my sister for my birthday and when it arrived I called to make sure it was activated in case it was a card that you have to manually activate. It stated the card was inactive and still wouldn’t let me activate it so I went up there tonight around 5:45pm and went to membership services to see if they could help. She didn’t seem very welcoming or willing to help to begin with so I told her my problem and she stated “you can’t buy those gift cards online so it wouldn’t of came in the mail” I said well it came in the mail and here I am holding it lol I realized quick she was going to be no help so I said can you please just run my card and check it to see what it says . She does with an attitude and gave it back “yes it is inactive” I’m like ok sooo ???? I have the email of my order what can I do? When I call it’s telling me to come into a store ? I just walked away because she was very rude and no help. If this was you (reddish/brown hair female with glasses/ large in stature) I am sorry if I bothered you today ! also thanks for accusing me of lying because CLEARLY you can buy gift cards online through the sams app! I ended up calling the back of the gift card multiple times and eventually transferred to another line after 45 minutes on the phone and them being able to see the order they don’t know why it is stating it is inactive and should have $100 in funds on there. so hopefully the issue will be resolved by tomorrow. i tried calling to the store directly also about my visit and nobody at the membership/ customer service desk was answering . She probably didn't want to answer phones either 🤷🏽♀️
Terrible customer service. I received a $100 gift card in the mail from my sister for my birthday and when it arrived I called to make sure it was activated in case it was a card that you have to manually activate. It stated the card was inactive and still wouldn’t let me activate it so I went up there tonight around 5:45pm and went to membership services to see if they could help. She didn’t seem very welcoming or willing to help to begin with so I told her my problem and she stated “you can’t buy those gift cards online so it wouldn’t of came in the mail” I said well it came in the mail and here I am holding it lol I realized quick she was going to be no help so I said can you please just run my card and check it to see what it says . She does with an attitude and gave it back “yes it is inactive” I’m like ok sooo ???? I have the email of my order what can I do? When I call it’s telling me to come into a store ? I just walked away because she was very rude and no help. If this was you (reddish/brown hair female with glasses/ large in stature) I am sorry if I bothered you today ! also thanks for accusing me of lying because CLEARLY you can buy gift cards online through the sams app! I ended up calling the back of the gift card multiple times and eventually transferred to another line after 45 minutes on the phone and them being able to see the order they don’t know why it is stating it is inactive and should have $100 in funds on there. so hopefully the issue will be resolved by tomorrow. i tried calling to the store directly also about my visit and nobody at the membership/ customer service desk was answering . She probably didn't want to answer phones either ??♀️
Allgeyer Tammy
Every time I go around lunch time they are sold out of Rotisserie chicken! They need to limit customers on how many they can get! I’ve been twice on my lunch break this week! NO ONE ANSWERS THE PHONE THERE! I’ve finally got ahold of someone in the bakery department today they said they put 11 out but can’t hold it! I left work right after talking with someone and they were already gone! Wasted my break n gas! Got some from Krogers instead! They hold them for u! So mad! Bad customer service! Answer your phones more!
Tammy Allgeyer
Every time I go around lunch time they are sold out of Rotisserie chicken! They need to limit customers on how many they can get!
I’ve been twice on my lunch break this week! NO ONE ANSWERS THE PHONE THERE! I’ve finally got ahold of someone in the bakery department today they said they put 11 out but can’t hold it! I left work right after talking with someone and they were already gone! Wasted my break n gas! Got some from Krogers instead! They hold them for u! So mad! Bad customer service! Answer your phones more!
Kimberly Mercer
There are literally no carts inside EVERY TIME I go there. Just yesterday there were no carts (again) and customers were walking all the way to the other side of the parking lot to get one, and there were about 200 carts over there. Do better!!
Bill Collins
I love the store but I hate the pushy sales people that they let roam their sales floor. If I wanted a different phone plan I'd go find it myself, leave me alone.
Great pizza combo for under $3
Rude customer service personnel.pizza is OK for a quick take out
Atmosphere: 3
Food: 3
Service: 2
I really like the quality of the food the weiners are my favorite!!
Atmosphere: 5
Food: 5
Service: 4
This place has turned around for the better great job everyone
Atmosphere: 5
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Horrible curbside pickup, inexperienced employees and supervisors, they don’t offer delay notifications, wait 30 minutes with no help at all go inside to pick up employees and supervisor standing around and then told they don’t know anything about my order and can’t tell me anything. Time slot was 4-5 it’s 6:13 pm and I still don’t have my order or an estimated time. Tried canceling and can’t due to it being past my pick up time called customer support and they can’t either. So now just have to wait for them to finish a 9 item order. Yeah everyone talks about Walmart pick up but at least they send you a delay notification and an estimated time it would be done and you can cancel at any point in time. I’m not mad it’s delayed but mad with the lack of communication, poor customer service and inexperienced employees.
I don’t go here for most food as a single person without kids, but what I do go here for is a great deal and staff are very professional.
Prices are very reasonable and the food is pretty good.
Atmosphere: 5
Food: 5
Service: 5
Pretty awful. Finding good employees is very difficult these days and Sam's is not immune. I stopped by for an all-beef hot dog yesterday (it's good) and they were out of relish and when I told the guy behind the counter he just put up his arms like "whatever". When I was there last week they ran out of every soft drink. When I told what I think was the manager behind the counter she couldn't have cared less. Nobody cleans the tables.They make Costco look like a really good option.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service. I received a $100 gift card in the mail from my sister for my birthday and when it arrived I called to make sure it was activated in case it was a card that you have to manually activate. It stated the card was inactive and still wouldn’t let me activate it so I went up there tonight around 5:45pm and went to membership services to see if they could help. She didn’t seem very welcoming or willing to help to begin with so I told her my problem and she stated “you can’t buy those gift cards online so it wouldn’t of came in the mail” I said well it came in the mail and here I am holding it lol I realized quick she was going to be no help so I said can you please just run my card and check it to see what it says . She does with an attitude and gave it back “yes it is inactive” I’m like ok sooo ???? I have the email of my order what can I do? When I call it’s telling me to come into a store ? I just walked away because she was very rude and no help. If this was you (reddish/brown hair female with glasses/ large in stature) I am sorry if I bothered you today ! also thanks for accusing me of lying because CLEARLY you can buy gift cards online through the sams app! I ended up calling the back of the gift card multiple times and eventually transferred to another line after 45 minutes on the phone and them being able to see the order they don’t know why it is stating it is inactive and should have $100 in funds on there. so hopefully the issue will be resolved by tomorrow. i tried calling to the store directly also about my visit and nobody at the membership/ customer service desk was answering . She probably didn't want to answer phones either 🤷🏽♀️
Restaurantji Recommends
Terrible customer service. I received a $100 gift card in the mail from my sister for my birthday and when it arrived I called to make sure it was activated in case it was a card that you have to manually activate. It stated the card was inactive and still wouldn’t let me activate it so I went up there tonight around 5:45pm and went to membership services to see if they could help. She didn’t seem very welcoming or willing to help to begin with so I told her my problem and she stated “you can’t buy those gift cards online so it wouldn’t of came in the mail” I said well it came in the mail and here I am holding it lol I realized quick she was going to be no help so I said can you please just run my card and check it to see what it says . She does with an attitude and gave it back “yes it is inactive” I’m like ok sooo ???? I have the email of my order what can I do? When I call it’s telling me to come into a store ? I just walked away because she was very rude and no help. If this was you (reddish/brown hair female with glasses/ large in stature) I am sorry if I bothered you today ! also thanks for accusing me of lying because CLEARLY you can buy gift cards online through the sams app! I ended up calling the back of the gift card multiple times and eventually transferred to another line after 45 minutes on the phone and them being able to see the order they don’t know why it is stating it is inactive and should have $100 in funds on there. so hopefully the issue will be resolved by tomorrow. i tried calling to the store directly also about my visit and nobody at the membership/ customer service desk was answering . She probably didn't want to answer phones either ??♀️
Every time I go around lunch time they are sold out of Rotisserie chicken! They need to limit customers on how many they can get! I’ve been twice on my lunch break this week! NO ONE ANSWERS THE PHONE THERE! I’ve finally got ahold of someone in the bakery department today they said they put 11 out but can’t hold it! I left work right after talking with someone and they were already gone! Wasted my break n gas! Got some from Krogers instead! They hold them for u! So mad! Bad customer service! Answer your phones more!
Every time I go around lunch time they are sold out of Rotisserie chicken! They need to limit customers on how many they can get! I’ve been twice on my lunch break this week! NO ONE ANSWERS THE PHONE THERE! I’ve finally got ahold of someone in the bakery department today they said they put 11 out but can’t hold it! I left work right after talking with someone and they were already gone! Wasted my break n gas! Got some from Krogers instead! They hold them for u! So mad! Bad customer service! Answer your phones more!
There are literally no carts inside EVERY TIME I go there. Just yesterday there were no carts (again) and customers were walking all the way to the other side of the parking lot to get one, and there were about 200 carts over there. Do better!!
I love the store but I hate the pushy sales people that they let roam their sales floor. If I wanted a different phone plan I'd go find it myself, leave me alone.
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