Skyline Chili
7899 Mall Rd, Florence
(859) 371-2323
Recent Reviews
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It's been a long time since I've eaten a Skyline chili restaurant. They have added a lot more items. Me personally I go for the traditional five-way and two cheese Coneys
Atmosphere: 5
Food: 5
Service: 5
Superb service and food was great
Atmosphere: 5
Food: 5
Service: 5
My husband love their sauce , I do not
Atmosphere: 5
Food: 5
Service: 5
Great food, friendly staff, cozy pleasant atmosphere! Our hometown location is a great one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Four Way and a Cheese Coney, Fries, Hot Dogs, Chili Cheese, Greek
It's Skyline Time baby! And this location is delightfully located on Mall Road in a shopper's paradise. The staff and management are world-class. You might just see me there some random afternoon.
Atmosphere: 5
Food: 5
Service: 5
Decent food, they need to fry the hot dogs to give them more flavor.
Atmosphere: 4
Food: 4
Service: 5
My son made a good point in saying the hot dogs didn't look nor taste fully cooked. We didn't even finish our coneys. They had absolutely no taste even with the chili on it. Wasted money and time as we ended up having to eat at the movie theater.
Atmosphere: 4
Food: 2
Service: 3
My husband and I came in town to visit our in-laws and were excited to have Skyline for dinner since we don't have Skyline where we're from. We made a delivery order through Uber Eats. When we got our order it was the most disappointing order we've ever received from anywhere. The coneys had no hotdogs in them, the 3- way was missing but the sent the cheese, crackers and hot sauce for it. They sent a container of wilted shredded lettuce with a few diced tomatoes and a teaspoon of chili but no burrito. My husband reached out to Uber Eats and I called Skyline. The girl I spoke with was very apologetic and said that they would remake it and we could pick it up or store credit. We agreed to wait until we hear back from Uber Eats and if nothing is resolved with them then we would call back for the credit. Uber Eats would only credit us less than a fraction of the price of the order. Which was nothing compared to what we spent at Skyline.
Today I called Skyline and asked to speak to the manager that I spoke with on Monday night. The lady who answered the phone stated sarcastically she was the manager( giving her first, middle and last name) and no one with that name works there and has the authority to make decisions like the one I was supposedly told. I asked for corporates number and she would not give it to me. She was hostile and very sarcastic with me and kept over talking when I was just simply trying to explain to her what had happened. She kept saying that I need to call Uber Eats even though they made the order. I tried to tell her that my husband already had reached out to Uber Eats. She's very rude and disrespectful. I'm disgusted by the quality of food that went straight to the trash, the money we loss and especially the manager's attitude and conduct.
Food: 1
Service: 1
Food was fresh and hot
Atmosphere: 5
Food: 5
Service: 5
People were great. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good was great portions were in point I got a way my boyfriend got some coneys
Had a great lunch here today. The portion sizes are huge!
Great and friendly service , food came out whiplash fast, the classic Cincinnati chili expedience. If you are Cincinnati chili curious, this is the place to try it. I got a 4 way and loved it.
Love this stuff! Staff was excellent too
Chilitos with sour cream are the best on the go snack/ quick meal.
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