Starbucks

7905 Mall Rd, Florence
(859) 282-9111

Recent Reviews

Sort by
Allison Daffron

Went in today to get my birthday drink. I had some trouble logging into my app on my friends phone because mine is broken. Ashton helped me out and gave me my drink for free without my rewards. Truly an angel! I was having such a bad day beforehand.

Atmosphere: 5

Food: 5

Service: 5

sd

I was taken aback by the rude greeting and interaction I had at the drive through window. I’ve been going to this Starbucks for years and have not had an interaction like this until today. I hope it was just a matter of having a bad day today, it happens. Drink is consistent although. Just sadly left feeling awkward and offended.

Atmosphere: 1

Food: 5

Service: 1

Nick Mikhael

Place is clean service is good and fast but the Americano was good but little bit cold

Atmosphere: 5

Food: 5

Service: 4

Jacqueline Gary

Ordered an iced protein vanilla latte and kale pesto breakfast sandwich delivery with the Starbucks app and DoorDash. I have an hour long commute to work and had ordered early to avoid the traffic and pending weather. I understand that the baristas are busy, but now two people didn't get the right order. Thankfully DoorDash refunded me. Please be more mindful in the future!

Food: 1

Service: 1

pennie tackett

Quick
Friendly
Amazing latte

Atmosphere: 5

Food: 5

Service: 5

Mynor Hernandez

Super good

Atmosphere: 5

Food: 5

Service: 5

Tara Rainey

So neglectful. baristas are NOT aware what’s happening. In their own little world. Very dismissive and arrogant. Not friendly or welcoming. Side eye from one the entire time. The one small African American girl with light hair underneath. Has amazing energy!!!! She needs to teach this group how to be friendly and welcoming!!!

Michael Goryan

Got the wrong drink and I was made to feel I was to blame. Difficult access, too, into the store.

Atmosphere: 4

Service: 2

tirica king

Easy to order

Atmosphere: 5

Service: 5

Steve Wuellner

Been going there for years
Great location
Friendly staff
Cozy atmosphere

Atmosphere: 5

Food: 5

Service: 5

Angie Urban

The Iced Brown Sugar oatmeal shaken expresso is always good just wish they would actually shake it up

Atmosphere: 5

Food: 5

Service: 5

German

can’t make a order right for the life of them

Atmosphere: 1

Food: 1

Service: 1

Rhonda Torres

Drinks were perfect!!

Food: 5

Service: 5

Christina Hardin

Fast service and everyone was very friendly and knowledgeable about the products

Atmosphere: 5

Food: 5

Service: 5

C Lo

Go here every time I drop someone off at CVG. Always quick service and order is right.

Food: 5

Service: 5

Loading...