Steak 'n Shake
7485 Foltz Dr, Florence
(859) 647-1100
Recent Reviews
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Kinda dirty and the good was bland for some reason.
Can't stand the drink machine scan BS
Atmosphere: 2
Food: 1
Service: 3
my boyfriend and i just had the best garlic steak burger meal ever, everything was perfect. bless this store
Food: 5
Service: 5
The staff at this Steak 'n Shake are wonderful! We had a belated Christmas get together (place requested by my granddaughters). We had a large group and large order. It took awhile, but it was noon so you would expect it. They brought out free fries for the girls while we waited. Everyone was so nice and our food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Not happy about the kiosk ordering stations and the scan your recipes to fill your drink setup at all. Went with my 78, 76 and 68 year old family members and if I hadn't been there, they wouldn't have been able to eat there. The atmosphere with the oldie but Goldie theme is still a family favorite though!
Atmosphere: 5
Food: 5
Service: 2
This was my first visit to Steak 'n Shake in several years and it was absolutely amazing. A fresh, hot burger with chili and French fries cooked in tallow for the same price as a McBurger from larger chains. Efficient and courteous service and amazing quality, so well worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Drive thru order was almost no wait time. Food was well packaged. Glad steak n shake is still around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Best steak and shake we've been to. The crew is friendly and the food was amazing
Atmosphere: 5
Food: 5
Service: 5
I love Steak and Shake and I'm glad they didn't go bankrupt like I thought they were going to a couple years ago. Like McDonald's, now you use a tablet to place your order when you walk in. There are no more waitresses. They have simplified the menu, hamburgers and chili spaghetti. I don't eat ever eat it, but they still have the Sundaes in a tall glass, everything else is plastic and paper which is fine if they want to compete with McDonalds and survive which they are doing. The food is still delicious and the shoestring fries really do taste different and better cooked in beef tallow instead of hydrogenated soybean oil like McDonalds and Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Ahhhhh... the modern world. Where you can experience the truly modern experience of ordering online, receiving a time to pick up your food, and then wait am extra fifteen minutes past then while they focus on the drive through. Be rudely told to come inside and experience sights such as a food prep line that would make anyone with half an hour of lean training weep for humanity. Do yourself a favor. Order in the drive through or not at all.
Atmosphere: 1
Food: 4
Service: 1
Extremely rude drive thru workers. Every second at this drive-thru was a reminder that basic decency is optional here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Since when did they go to kiosk ordering
Atmosphere: 5
Food: 5
I am saying 1 star because service is self severe. The food was small. And over priced. All the tables was dirty. Had old dry food all over them. We had to clean before setting down to eat.
Atmosphere: 1
Food: 1
Service: 1
This place is an absolute joke. Waisted my entire 45 minutes lunch break waiting on this place for my dine in order. I am now late getting back from my lunch break. I want something done about this. It shouldn’t take 30 minutes to make 2 burgers aand a fry.
Atmosphere: 1
Food: 4
Service: 1
I stopped in last night was fairly busy and the young lady in the dining room was FANTASTIC!! We had no idea about anything because it’s been a great while since we have visited any steak n shakes. First off she greeted us as soon as we opened the door with a warm smile and welcoming us which I loved! Then instantly asked if we had used the new kiosks and offered help when we told her we hadn’t. She didn’t stop there she walked us through the kiosk then took us to the counter drink station and showed us how the qr scanner worked for drinks. Then we sat down and waited. As if she hadn’t done enough when our food was ready she walked it to us and we appreciated that so much with the new changes! You need to keep this young lady around everyone in the restaurant seemed to appreciate and thank her. All of this going on and she kept it clean and tidy in there and I’m not sure how she even did but she did with the hussle and bussle going on. Give that young lady a raise and praise her for being such a hard working and great employee!! What a blessing you have on your hands because we never get experiences like this when we visit places to eat!! 5 stars for Marjorie I remember her name cause she has the same name as my grandmother so she will stick in my head forever. The food and staff was phenomenal! We will be back again to visit many many more times because of her thank you!!
Atmosphere: 5
Food: 5
Service: 5
Service was fast, food was good and workers where welcoming.
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