Subway
1055 Hansel Ave, Florence
(859) 525-2749
Recent Reviews
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I had the best sandwich today! It was fresh and delicious. I highly recommend this subway.
Atmosphere: 5
Food: 5
Service: 5
We tried 3 of each of the new dippers and it literally had 3 pepperoni or 3 chunks of chicken in each dipper. Just over cooked and dry. The sub was 90% lettuce. Just awful. When we said something it was met with poor customer service. Horrible subway. Save your money go to firehouse or something else.
Atmosphere: 2
Food: 1
Service: 1
We showed up at 8:06 to the doors locked and lights off. Sign on the door and Google said hours were until 9:30.
Atmosphere: 1
Food: 1
Service: 1
We showed up at 8:06 to the doors locked and lights off. Sign on the door and Google said hours were until 9:30.
Atmosphere: 1
Food: 1
Service: 1
The two people working today were so rude it was comical. We were rushed even though we were the only ones in there. My mom went to fill up her cup because her food was not yet ready and the lady goes you need to pay first! 0/10 do not recommend.
Atmosphere: 1
Service: 1
How can you go wrong. Subway. Right?
Atmosphere: 3
Food: 5
Service: 5
The Indian guy was not good at service he needed to do a course in customer service.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Tuna
they have very poor customer service and roud i well naver go back to them
Do not go here if you want good service, especially if you use coupons. Had coupons and went here, a place my wife and I frequent often. We were verbally attacked for simply trying to save money. The woman's entire demeanor changed over a coupon. Raising her voice, antagonistic words, altering the coupon itself shouting "I'LL TAKE IT BUT A SMALL CUP ONLY AND NO REFILLS!". When I say shout I literally mean shout. I'd have preferred her just say politely "We don't honor this here." That would have been fine. Her attitude and demeanor will cause us to never return. Her hostility is on top of the already questionable service their. On multiple occasions, her and other staff (guessing the owners) verbally berate and abuse their own staff members for not working fast and not understanding English. It's a pretty messed up place honestly. It's really gone down hill quite a bit in terms of service and quality. All this was given to corporate as well, especially the beratement aspect of the place in general, but they do not care. Nothing ever came of it. So if you do go here and have problems, don't expect anything from the franchise at all.
Atmosphere: 1
Food: 3
Service: 1
Store was closed before the posted closing hours
Restaurantji Recommends
they have very poor customer service and roud i well naver go back to them
They are advertising a smoke shop here. I've never seen anything like this in another subway.
Atmosphere: 1
Food: 5
Service: 1
This place closed early they man working I believe was the owner he also didn't want to sell additional products and was very confrontational when asked about menu items like he didn't want the business I asked about a catering item he had the item on display but couldn't tell me how much the item was and didn't want to sell any. I don't recommend going there At All.
Very rude and was the worst subway sandwich I’ve ever had. Do not recommend at all.
It’s a newer place so it’s very clean. My only complaint is that I went here because I had a coupon. When my food was already made and I was checking out he told me that they don’t take coupons. I had been holding the coupon in my hand the entire time and he knew it because he was the one who brought it up at checkout. So my food cost me more than double. Which was a loss for me after taking my daughter dress shopping all day and trying to save money.
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