Since when has it become socially acceptable to completely ignore a customer?? I had to use one of those stupid kiosks and after I ordered there was no way to get my drink. I stood at the counter for 3-5 minutes while two different employees walked right by and didn't even greet me. All to get a simple cup!! What has taco bell come to!!
Atmosphere: 1
Food: 4
Service: 1
Derrick Houston
Do not take young kids here.
Atmosphere: 1
Food: 3
Service: 1
Brandie Cain
Mario has been so amazing every time I come. He always gets my order right, helped walk me through my questions and made the food deliciously. He's an amazing worker and I'll be back because of him!
Atmosphere: 5
Food: 5
Service: 5
Sara
Don't go here. Service is horrible. Food will be cold or burnt every time!
Renee Bell
Service was good Food was ok Pinto beans very dry
Food: 4
Service: 4
Heather Bocoum
They are only taking mobile orders at 10pm, that's crap
Atmosphere: 1
Food: 1
Service: 1
Kandi Reynolds
Listen when they repeat
Atmosphere: 2
Food: 3
Service: 2
Vickie Boyer
The food was good but I HATE using the little machine to order my food!
Atmosphere: 3
Food: 4
Service: 3
ikran a.
Last time I came here, someone under the influence messed up my order and I ended up feeling sick. Just now another employee handed me a perfectly cooked burrito sprinkled with burnt crumbs 🤮 wth
Andrew Neace
At this point I'm disappointed, the old GM ran this place like a pro. Sad to see it staffed with unprofessional and sloppy employees. Last few times I've gone through my food has been inconsistent and incorrect. Tonight I was told they were only taking mobile orders. Such a shame
I went through the drive-thru at this location. I did not get one of items I ordered. The drink mixes were also off with one of them being undrinkable.
Atmosphere: 2
Food: 2
Service: 2
Travis
Chris the cashier did an exceptional job of providing customer service for me forever thankful. Go chris
Atmosphere: 5
Food: 5
Service: 5
Tatted Topanga
I had a bad experience the one down the street on the Mount Zion exit this morning and I decided to give it one more try as I've honestly just had a really hard week and for some reason a breakfast crunchwrap seemed to make it better. The woman in the front window with glasses and blonde hair honestly was so polite in. Her customer service was so sweet and simple and she probably doesn't know it but she probably stayed me from having a mental spiral today. So I know it's something small but just know that people out there appreciate you.
Atmosphere: 5
Food: 5
Service: 5
jaden Potter
This Taco Bell is by far the worst I’ve been to. There were 3-5 employees hanging out outside when we arrived. We mobile ordered and drove through the drive thru around 11:30-12 at night.
Took around 5-10 mins to get the food (wouldn’t mind if it was good) and the employee at the window asked for my name and snapchat… that was weird and disrespectful.
Got home and realized we were missing one item and almost everything we ordered had been messed up. 3 items that were supposed to have rice did not (I’m assuming they were out and didn’t want to tell us.) customizations were wrong (asked for no cheese and still got it) plus an overall bad quality of poorly slopped together stale burritos.
I’m never expecting the absolute best at a Taco Bell but i have never had such gross food and terrible service. They need to do something about this location asap. Every other Taco Bell does better.
What a waste of money, I’d call to get it redone but I don’t want to talk to these people.
Atmosphere: 1
Food: 1
Service: 1
Liv ok
went through and ordered through the app. all the workers were seen outside smoking/vaping by the back door when I pulled in and then they ran into the store. got my food and drove home. got home and order was completely wrong and never notified me they were out of rice. got a cheesy bean and rice w/ extra rice, light beans and lettuce. they made it like picture shown. no rice, so many beans, 2 tortillas. I never complain but holy it was inedible. never coming back here again, last time same thing happened but at least they told us they were out of things instead of making a gigantic mess.
Since when has it become socially acceptable to completely ignore a customer?? I had to use one of those stupid kiosks and after I ordered there was no way to get my drink. I stood at the counter for 3-5 minutes while two different employees walked right by and didn't even greet me. All to get a simple cup!! What has taco bell come to!!
Atmosphere: 1
Food: 4
Service: 1
Do not take young kids here.
Atmosphere: 1
Food: 3
Service: 1
Mario has been so amazing every time I come. He always gets my order right, helped walk me through my questions and made the food deliciously. He's an amazing worker and I'll be back because of him!
Atmosphere: 5
Food: 5
Service: 5
Don't go here. Service is horrible. Food will be cold or burnt every time!
Service was good
Food was ok
Pinto beans very dry
Food: 4
Service: 4
They are only taking mobile orders at 10pm, that's crap
Atmosphere: 1
Food: 1
Service: 1
Listen when they repeat
Atmosphere: 2
Food: 3
Service: 2
The food was good but I HATE using the little machine to order my food!
Atmosphere: 3
Food: 4
Service: 3
Last time I came here, someone under the influence messed up my order and I ended up feeling sick. Just now another employee handed me a perfectly cooked burrito sprinkled with burnt crumbs 🤮 wth
At this point I'm disappointed, the old GM ran this place like a pro. Sad to see it staffed with unprofessional and sloppy employees. Last few times I've gone through my food has been inconsistent and incorrect. Tonight I was told they were only taking mobile orders. Such a shame
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went through the drive-thru at this location. I did not get one of items I ordered. The drink mixes were also off with one of them being undrinkable.
Atmosphere: 2
Food: 2
Service: 2
Chris the cashier did an exceptional job of providing customer service for me forever thankful. Go chris
Atmosphere: 5
Food: 5
Service: 5
I had a bad experience the one down the street on the Mount Zion exit this morning and I decided to give it one more try as I've honestly just had a really hard week and for some reason a breakfast crunchwrap seemed to make it better. The woman in the front window with glasses and blonde hair honestly was so polite in. Her customer service was so sweet and simple and she probably doesn't know it but she probably stayed me from having a mental spiral today. So I know it's something small but just know that people out there appreciate you.
Atmosphere: 5
Food: 5
Service: 5
This Taco Bell is by far the worst I’ve been to. There were 3-5 employees hanging out outside when we arrived. We mobile ordered and drove through the drive thru around 11:30-12 at night.
Took around 5-10 mins to get the food (wouldn’t mind if it was good) and the employee at the window asked for my name and snapchat… that was weird and disrespectful.
Got home and realized we were missing one item and almost everything we ordered had been messed up. 3 items that were supposed to have rice did not (I’m assuming they were out and didn’t want to tell us.) customizations were wrong (asked for no cheese and still got it) plus an overall bad quality of poorly slopped together stale burritos.
I’m never expecting the absolute best at a Taco Bell but i have never had such gross food and terrible service. They need to do something about this location asap. Every other Taco Bell does better.
What a waste of money, I’d call to get it redone but I don’t want to talk to these people.
Atmosphere: 1
Food: 1
Service: 1
went through and ordered through the app. all the workers were seen outside smoking/vaping by the back door when I pulled in and then they ran into the store. got my food and drove home. got home and order was completely wrong and never notified me they were out of rice. got a cheesy bean and rice w/ extra rice, light beans and lettuce. they made it like picture shown. no rice, so many beans, 2 tortillas. I never complain but holy it was inedible. never coming back here again, last time same thing happened but at least they told us they were out of things instead of making a gigantic mess.
Atmosphere: 1
Food: 1
Service: 1
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