I ordered the cantina black bean salad. When I got home and took it out of the bag, I was depressed. For the price the contents appeared way too small for the container thy were in, and every item in the container were very small. I really wander what a cantina salad made to company standards should REALLY look and feel like.
Dennis Crowder III
I showed up just before 2:30am and the guy inside told me at the ordering speaker that they could only take mobile orders and when I tried to order it said they couldn’t process because it was closing soon. If it’s not going to be open till 3 then the hours should be changed.
Atmosphere: 1
Service: 1
Mary Powers
Terrible service. I asked for sour cream at the window they told me I would have to come in to get it while the guy holding the sour cream in a bag dangled it behind the cashier while smiling like a psycho. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Brittany Habermehl
Terrible service. Paid for food and ended up waiting 40 minutes BEFORE THEY EVER STARTED MAKING THE ORDER. ALMOST AN HOUR TOTAL TIME before we received the order!! Would have 100% asked for my money back if we didn't pay with a card. There was only 2 people Inside, and two cars in the drive thru. No reason it should take that long. They need new employees from the top to the bottom.
Atmosphere: 1
Food: 1
Service: 1
Savanna Walters
I’ve never had this many issues getting Taco Bell. First the kiosk didn’t take my order- which isn’t their fault and I get it. I placed it and it told me to pay the remaining balance at the counter, so I went up front. But I stood up front for at LEAST 20 minutes before anyone acknowledged me, even though I was looked at twice and wasn’t the only person at the counter. I told them the issue and was told one second. By this time someone else up front who had been waiting longer than me had walked out. I ended up just trying to replace the order. I’m still sitting here 30 minutes later waiting for my food. I have watched maybe 5-6 other people also waiting walk out because they got sick of waiting too. Not to mention I watched them be rude to each other, and to customers in the drive thru. Window slamming shut, short and rude responses. We have been here so far an hour total, and no food. Should have just went next door to McDonald’s at this point. Will not be coming back. Other customers up front said they had the same issues the other night as well.
Atmosphere: 1
Service: 1
kelsey lingar
the staff was being super nasty to one another, I sat in the dining room waiting 20+ min for 3 soft tacos and when it came out they gave me no drink and ignored me for another 10 min. i also watched them ignore 6-10 people who would walk in and stand at the counter for 15-20 min before they got fed up and left. not once did they say anything to anyone, ask them for just a second, welcome them in nothing. this is truly the worst taco bell. they were too worried about getting their energy drinks than serving customers, and when they did serve they messed all the orders up. overall a bad experience and i won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Kylie Ashcraft
This place sucks don’t go here
Spencer Webb
I cannot explain accurately enough how much this Taco Bell leaves to be desired. It seems painfully clear that whoever owns this restraunt has given up on its production LONG ago. I have order from this Taco Bell approximately 5 times and I can accurately say that 4 out of those 5 times, my order has either been 60% wrong or astonishingly late arriving to my car. I didnt like Taco Bell all that much before but when grease leaks through my tacos and into the bag, ripping a hole in the bag I tend to get sick of it.
Atmosphere: 2
Food: 2
Service: 2
Gregory Schneider
Pulled us a d made us wait 20 minutes
Atmosphere: 1
Food: 1
Service: 1
bigbrian75
If I could give negative stars I would. This has to be the worst ran/owned TB ever. I eat at TB often and by miles this one is the worse one in Northern Ky. The one in Hebron KY is a close second. I went there tonight, Friday night a little after 8pm and it was closed. Why? It was the 3rd Bell I went to tonight because the others had long lines. I look over at McDonalds next door and I see they are open. In fact I never seen a McDonalds close like this TB does on US 42. Please everyone, boycott this awful place. Food is wrong half the time, messy, overcharged, and now they are closed half the time I go there. Well, no more. I will never eat at this crappy ran place again. And I hope you don’t either.
I paid 10$ for 3$ of food and all the low quality slop food did was make me sad and piss me off I got scammed out of 7 dollars. There was a single piece of meat in my steak burrito. The tacos were only 1/3 the way full.
It should be absolutely embarrassing to be selling this to people. I'm done with taco bell because their done with us.
Atmosphere: 1
Food: 1
Service: 3
nandish kenkare
I ordered the crunch wrap supreme. It was hot but probably half the filling. I only order the crunch wrap supreme with the chicken but this time around there were pocket of nothing but tortilla and literally miniscule amounts of stuffing.
Atmosphere: 5
Food: 2
Service: 5
Frankie Dargento
I order 2 of the street Chalupas and both with no Jalapeño sauce and one with no Cilantro and they only charged me for one they need to listen to what people order
Matthew S
If you like soggy food and flat drinks then you’re in the right place! If not, just drive the extra 5 minutes to the mall road location. I’ve been let down so many times here it’s stupid. Straight up dog food.
I ordered the cantina black bean salad. When I got home and took it out of the bag, I was depressed. For the price the contents appeared way too small for the container thy were in, and every item in the container were very small. I really wander what a cantina salad made to company standards should REALLY look and feel like.
I showed up just before 2:30am and the guy inside told me at the ordering speaker that they could only take mobile orders and when I tried to order it said they couldn’t process because it was closing soon. If it’s not going to be open till 3 then the hours should be changed.
Atmosphere: 1
Service: 1
Terrible service. I asked for sour cream at the window they told me I would have to come in to get it while the guy holding the sour cream in a bag dangled it behind the cashier while smiling like a psycho. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Paid for food and ended up waiting 40 minutes BEFORE THEY EVER STARTED MAKING THE ORDER. ALMOST AN HOUR TOTAL TIME before we received the order!! Would have 100% asked for my money back if we didn't pay with a card. There was only 2 people Inside, and two cars in the drive thru. No reason it should take that long. They need new employees from the top to the bottom.
Atmosphere: 1
Food: 1
Service: 1
I’ve never had this many issues getting Taco Bell. First the kiosk didn’t take my order- which isn’t their fault and I get it. I placed it and it told me to pay the remaining balance at the counter, so I went up front. But I stood up front for at LEAST 20 minutes before anyone acknowledged me, even though I was looked at twice and wasn’t the only person at the counter. I told them the issue and was told one second. By this time someone else up front who had been waiting longer than me had walked out. I ended up just trying to replace the order. I’m still sitting here 30 minutes later waiting for my food. I have watched maybe 5-6 other people also waiting walk out because they got sick of waiting too. Not to mention I watched them be rude to each other, and to customers in the drive thru. Window slamming shut, short and rude responses. We have been here so far an hour total, and no food. Should have just went next door to McDonald’s at this point. Will not be coming back. Other customers up front said they had the same issues the other night as well.
Atmosphere: 1
Service: 1
the staff was being super nasty to one another, I sat in the dining room waiting 20+ min for 3 soft tacos and when it came out they gave me no drink and ignored me for another 10 min. i also watched them ignore 6-10 people who would walk in and stand at the counter for 15-20 min before they got fed up and left. not once did they say anything to anyone, ask them for just a second, welcome them in nothing. this is truly the worst taco bell. they were too worried about getting their energy drinks than serving customers, and when they did serve they messed all the orders up. overall a bad experience and i won’t be back.
Atmosphere: 1
Food: 3
Service: 1
This place sucks don’t go here
I cannot explain accurately enough how much this Taco Bell leaves to be desired. It seems painfully clear that whoever owns this restraunt has given up on its production LONG ago. I have order from this Taco Bell approximately 5 times and I can accurately say that 4 out of those 5 times, my order has either been 60% wrong or astonishingly late arriving to my car. I didnt like Taco Bell all that much before but when grease leaks through my tacos and into the bag, ripping a hole in the bag I tend to get sick of it.
Atmosphere: 2
Food: 2
Service: 2
Pulled us a d made us wait 20 minutes
Atmosphere: 1
Food: 1
Service: 1
If I could give negative stars I would. This has to be the worst ran/owned TB ever. I eat at TB often and by miles this one is the worse one in Northern Ky. The one in Hebron KY is a close second. I went there tonight, Friday night a little after 8pm and it was closed. Why? It was the 3rd Bell I went to tonight because the others had long lines. I look over at McDonalds next door and I see they are open. In fact I never seen a McDonalds close like this TB does on US 42. Please everyone, boycott this awful place. Food is wrong half the time, messy, overcharged, and now they are closed half the time I go there. Well, no more. I will never eat at this crappy ran place again. And I hope you don’t either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I paid 10$ for 3$ of food and all the low quality slop food did was make me sad and piss me off I got scammed out of 7 dollars.
There was a single piece of meat in my steak burrito.
The tacos were only 1/3 the way full.
It should be absolutely embarrassing to be selling this to people. I'm done with taco bell because their done with us.
Atmosphere: 1
Food: 1
Service: 3
I ordered the crunch wrap supreme. It was hot but probably half the filling. I only order the crunch wrap supreme with the chicken but this time around there were pocket of nothing but tortilla and literally miniscule amounts of stuffing.
Atmosphere: 5
Food: 2
Service: 5
I order 2 of the street Chalupas and both with no Jalapeño sauce and one with no Cilantro and they only charged me for one they need to listen to what people order
If you like soggy food and flat drinks then you’re in the right place! If not, just drive the extra 5 minutes to the mall road location. I’ve been let down so many times here it’s stupid. Straight up dog food.
Drive thru was quick
Atmosphere: 4
Food: 4
Service: 4
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