Excellent staff! Always super helpful and pleasant. Especially Steve and Tyler. Manager is great and keeps the team wanting to be the best. Super clean store and I keep going back for my family frequently. Best service, quality of food and atmosphere than any other place.
Atmosphere: 5
Food: 5
Service: 5
Justin \u0026 Cathy Jarvis
We arrived right at the breakfast/lunch change over. The staff was happy to allow us to order breakfast. Very accommodating and friendly!
Atmosphere: 5
Food: 5
Service: 5
Debbie Pickering
This is the best Wendy’s in Northern KY! The food is consistently fresh and hot and the customer service has been great. This past week I had the pleasure of having. Franklin help me when picking up an order inside and he really stands out when it comes to greeting customers when they walk to the counter and just serving them in general! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
Leah Howell
I've come thru here several times, mostly for breakfast, and they're always friendly and get my order made quickly and correctly. That's really all I want from a fast food place! Friendly, accurate, quick 💪
Atmosphere: 5
Food: 5
Service: 5
Ashley Powell
Don't ever pull away without checking your order. 9/10 times, your items will be wrong or missing. This location has been awful for a long time.
Atmosphere: 4
Food: 3
Service: 2
Anonymous Person
The people working there always seem to be rude like they don't want to do their job correctly. 1 day I had ordered a piggy bag whatever it's called for my kid and it's supposed to come with a drink but they normally would ask me what I wanted but they didn't this time and when I went to get my food they didn't give me the drink but yet I paid for it. I come here and get my food alot and most the time it's always wrong and I have to go back and get it fixed.
Atmosphere: 3
Food: 5
Service: 1
Hiding Inthabushes
Food is always fresh and hot and fast and the store is always clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries
Danielle Varner
Fries cold
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger
Andrea Carrig
Food was good, hardly no one there dining in. There is no changing table for baby or toddlers.
Kid-friendliness: Kid friendly no changing table for baby/toddlers.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Jr Cheeseburger, French Fries
The food was really good, I was extremely disappointed in how much their chicken breast on the spicy chicken sandwich has shrunk though, especially considering how they are rasing prices. Easily a 60% change. Super thin and the chicken was smaller than the buns, barely any spice compared to how it was before it was changed. The drive thru employees were great, very nice and fast. But I can't respect a business that honors shrinkflation in such a blatant screw the customer style.
Food: 2
Service: 5
Mindy Myers
I received the wrong food in the drive thru I called and went back and they remade the sandwich that they messed up but by the time I had to drive back to get it and then drive back home all my family's food was cold thank God I ate my fries on the way they offered me a frosty which was nice but wat about all the sandwiches for my family I bought 6 sandwiches and spent 30 bucks but the service was great and they understood
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Crispy Chicken Sandwich, Hamburger, French Fries
Bob Hurst
Nice clean
Atmosphere: 5
Food: 5
Service: 5
Timothy Noel
My husband and I ordered a large biscuit and gravy and they took 2 biscuits put gravy on it and served it in a half order container. there was not enough gravy cause the container was small. The biscuits were dry due to not having room for gravy.Richwood serves a whole order in 2 half containers and we usually split it. Just not a good experience. Thank you
Basic Wendy's
Atmosphere: 4
Food: 4
Service: 5
Excellent staff! Always super helpful and pleasant. Especially Steve and Tyler. Manager is great and keeps the team wanting to be the best. Super clean store and I keep going back for my family frequently. Best service, quality of food and atmosphere than any other place.
Atmosphere: 5
Food: 5
Service: 5
We arrived right at the breakfast/lunch change over. The staff was happy to allow us to order breakfast. Very accommodating and friendly!
Atmosphere: 5
Food: 5
Service: 5
This is the best Wendy’s in Northern KY! The food is consistently fresh and hot and the customer service has been great.
This past week I had the pleasure of having. Franklin help me when picking up an order inside and he really stands out when it comes to greeting customers when they walk to the counter and just serving them in general! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
I've come thru here several times, mostly for breakfast, and they're always friendly and get my order made quickly and correctly. That's really all I want from a fast food place! Friendly, accurate, quick 💪
Atmosphere: 5
Food: 5
Service: 5
Don't ever pull away without checking your order. 9/10 times, your items will be wrong or missing. This location has been awful for a long time.
Atmosphere: 4
Food: 3
Service: 2
The people working there always seem to be rude like they don't want to do their job correctly. 1 day I had ordered a piggy bag whatever it's called for my kid and it's supposed to come with a drink but they normally would ask me what I wanted but they didn't this time and when I went to get my food they didn't give me the drink but yet I paid for it. I come here and get my food alot and most the time it's always wrong and I have to go back and get it fixed.
Atmosphere: 3
Food: 5
Service: 1
Food is always fresh and hot and fast and the store is always clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries
Fries cold
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger
Food was good, hardly no one there dining in. There is no changing table for baby or toddlers.
Kid-friendliness: Kid friendly no changing table for baby/toddlers.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Jr Cheeseburger, French Fries
Restaurantji Recommends
The food was really good, I was extremely disappointed in how much their chicken breast on the spicy chicken sandwich has shrunk though, especially considering how they are rasing prices. Easily a 60% change. Super thin and the chicken was smaller than the buns, barely any spice compared to how it was before it was changed. The drive thru employees were great, very nice and fast. But I can't respect a business that honors shrinkflation in such a blatant screw the customer style.
Food: 2
Service: 5
I received the wrong food in the drive thru I called and went back and they remade the sandwich that they messed up but by the time I had to drive back to get it and then drive back home all my family's food was cold thank God I ate my fries on the way they offered me a frosty which was nice but wat about all the sandwiches for my family I bought 6 sandwiches and spent 30 bucks but the service was great and they understood
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Crispy Chicken Sandwich, Hamburger, French Fries
Nice clean
Atmosphere: 5
Food: 5
Service: 5
My husband and I ordered a large biscuit and gravy and they took 2 biscuits put gravy on it and served it in a half order container. there was not enough gravy cause the container was small. The biscuits were dry due to not having room for gravy.Richwood serves a whole order in 2 half containers and we usually split it. Just not a good experience. Thank you
Atmosphere: 3
Food: 2
Service: 5
Best chili for a low price
Atmosphere: 5
Food: 5
Service: 5
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